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    US Post Office

    3.0 (2 reviews)
    Closed 9:00 am - 4:30 pm

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    6 years ago

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    Ask the Community - US Post Office

    US Post Office

    US Post Office

    (7 reviews)

    There is ALWAYS a very long line here, never more than 1 employee working at any given time. There…read moreis no sense of urgency or pride in one's work either. The parking lot is small and poorly set up.

    I have never left a bad review for a business, but the service in this office made me feel…read moreextremely uncomfortable and I need to share my experience. I ordered $50 worth of macarons for my sister's birthday and they were scheduled to be delivered to me on a Saturday(according to the tracking number). The shipping is only supposed to take 2-3 days and this was day 2 so I needed it that day or else the macarons would go bad. I'm cooking my lunch at 12:30 when I get a text from USPS saying the delivery date was changed to Monday and the package was dropped off at this office. They close at 1 on Saturdays and aren't open on Sundays so I decided to stop cooking and drive over to pick it up. I get into the office and have both my license and passport ready to verify my identity and explain to the lady at the front desk my situation. Both ladies at the desk were very kind. She told me to write the tracking number and my address on a piece of paper and she was going to have someone come out from the back to take the paper and look for it. After a few minutes this guy comes out from the back and the conversation goes like this: Me: "Hi, I have a package that was supposed to be delivered to my house today but I got a notification from USPS saying the delivery date just changed. The package has perishables in it and you aren't open tomorrow so I wanted to pick it up here." Guy: "What do you mean the delivery date got changed? We only do pickups for express packages." Me: "I'm not sure if this is an express package or not. It's only been 2 days so there's a chance it might be. Can you take a look?" *goes to hand him the paper the lady at the front desk asked me to give him and he won't even touch it* Guy: "We only do pickups for express packages." Me: *my arm now extended across the counter looking like a fool trying to hand him the paper* "Are you able to just check? There's perishables in the package and they're going to go bad if I can't pick it up today." Guy: "When does the tracking number say it arrived here?" Me: "Within the last hour" Guy: "No, we only do pickups for express packages" Me: "Is there any way at all I can pick this up? I have all the proper identification and I know it hasn't been loaded on to a different truck yet because it just arrived here under an hour ago" Guy: "No." I left the office empty handed knowing my sister's gift was going to go bad and there was nothing I could do about it all because the guy didn't want to look for the package. This was one of the worst customer service experiences I've ever had.

    US Post Office - postoffices - Updated May 2026

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