There is ALWAYS a very long line here, never more than 1 employee working at any given time. There…read moreis no sense of urgency or pride in one's work either. The parking lot is small and poorly set up.

I have never left a bad review for a business, but the service in this office made me feel…read moreextremely uncomfortable and I need to share my experience. I ordered $50 worth of macarons for my sister's birthday and they were scheduled to be delivered to me on a Saturday(according to the tracking number). The shipping is only supposed to take 2-3 days and this was day 2 so I needed it that day or else the macarons would go bad. I'm cooking my lunch at 12:30 when I get a text from USPS saying the delivery date was changed to Monday and the package was dropped off at this office. They close at 1 on Saturdays and aren't open on Sundays so I decided to stop cooking and drive over to pick it up. I get into the office and have both my license and passport ready to verify my identity and explain to the lady at the front desk my situation. Both ladies at the desk were very kind. She told me to write the tracking number and my address on a piece of paper and she was going to have someone come out from the back to take the paper and look for it. After a few minutes this guy comes out from the back and the conversation goes like this: Me: "Hi, I have a package that was supposed to be delivered to my house today but I got a notification from USPS saying the delivery date just changed. The package has perishables in it and you aren't open tomorrow so I wanted to pick it up here." Guy: "What do you mean the delivery date got changed? We only do pickups for express packages." Me: "I'm not sure if this is an express package or not. It's only been 2 days so there's a chance it might be. Can you take a look?" *goes to hand him the paper the lady at the front desk asked me to give him and he won't even touch it* Guy: "We only do pickups for express packages." Me: *my arm now extended across the counter looking like a fool trying to hand him the paper* "Are you able to just check? There's perishables in the package and they're going to go bad if I can't pick it up today." Guy: "When does the tracking number say it arrived here?" Me: "Within the last hour" Guy: "No, we only do pickups for express packages" Me: "Is there any way at all I can pick this up? I have all the proper identification and I know it hasn't been loaded on to a different truck yet because it just arrived here under an hour ago" Guy: "No." I left the office empty handed knowing my sister's gift was going to go bad and there was nothing I could do about it all because the guy didn't want to look for the package. This was one of the worst customer service experiences I've ever had.

They need HELP bad. I hear it's all the management's fault that doesn't want to give the window…read morestaff any help. Otherwise they work well dealing with all kinds of characters so don't give them any trouble. Have your shiet packed up and ready to go! And buy a book of stamps if you don't wanna wait In line for a single stamp next time.

This place is a joke, they have no regards for anyone belongings and will leave your package where…read morethey see fit, not what is instructed in writing, clearly stating the correct address. Either they have issues reading or are just plain lazy.

Love this post office! Friendly staff, never any lines and service is always fast. Large selection…read moreof stamps! Small post office but lots of parking.

I love this post office everyone there is always helpful and pleasant. I have a post office that is…read morecloser to me, but I choose this one. Great job to all who work there and thank you.

Why aren't negative stars an option?!…read more This post office is SO slow. The regular clerk makes chit chat with every costumer regardless know long the line is. She also insisted I needed non machinable postage for things that were more than fine (AND sent at other post offices with ONE REGULAR STAMP) to send as a regular letter. One she sent non machinable never arrived and another clerk here told me that sometimes hand sorted mail "goes missing" if the sorter thinks it is something good. I hate it here.

This location is easily the most customer-unfriendly post office I've ever encountered…read more They no longer allow customers to drop off packages that already have prepaid shipping labels attached. These packages require no payment, no assistance, and no transaction -- yet customers are now forced to stand in an extremely long line with people who need full counter services just to hand over a prepaid package. This is an enormous waste of time for customers and staff, creates unnecessary congestion, and makes absolutely no sense. Every other USPS location I've used allows prepaid package drop-off without requiring customers to wait in line, so this appears to be a local decision -- and a terrible one. The result is a frustrating, inefficient, and completely avoidable experience. If you value your time, this is not the post office to use.

Went here for the first time since the Centerdale (North Providence) Post Office doesn't offer…read morepassport applications. Kyle was so helpful and knew EVERYTHING about passports and had the perfect guidance to make me feel I submitted properly! Cute, small post office, wasn't too busy when I arrived- would definitely recommend!

I really like this post office. The inside isn't as modern as all the others but I don't mind, I…read morehave appreciation for a classic look. It's in a great location, very easy in and out set back nice off the main roads. The guy working was super nice so that's always a huge plus for me when I like who I'm dealing with :-). Overall I can't say anything bad about this spot..it's all good.

they keep lying about packages saying that I requested my packages to be held several times when I…read morenaver have. they should investigate whoever is in charge of this ,this is just terrible and illegal

If it's possible to give this zero stars I absolutely would. Not sure if the post office abandoned…read moreship and shut down the whole week for one snow day, but not receiving mail delivery for four straight days is highly unusual. A regular business-hours delivery to my work, a no-show for four straight days. One day I could understand but riding around nearby streets, no mail trucks in sight morning and afternoon. Oh, Pawtucket post office, have you taken away the wheels from your delivery people and forced them on foot?

Always very helpful and friendly! Nothing ever seems to be too much trouble for them.read more

this is my favorite post office. the employees are all very nice and kind and do what they can to…read morehelp everyone. Karen is such a delight.

Always fast, friendly and willing to help in any way they can. I have gone to this post office…read morethousands of times without any issues.

I can't believe those low star reviews! I find it to be the best PO around, and I've used many…read more This staff is always prompt, efficient and friendly.

They made some staff changes over the past two years and they are wonderful very efficient! :)read more

The woman who is consistently running the postal window is an absolute witch. She has been so rude…read moreto me each and every time I have had to come to this location. I (happily) use the Bryant University Post Office daily that closes at 4:30pm. When I can't make it there, I have to visit this location, and I always dread it. She is so mean. Very upsetting

This is my favorite UPS location. The Staff is extremely friendly and extremely helpful. I will say…read moresometimes there are long lines. I love that they have the self-serve kiosk. It makes so much easier.

This UPS store is fast, friendly and efficient! From packing and shipping packages to Amazon…read morereturns, I've always had a pleasant experience. Even if there's a line, it moves quick and the staff is always very friendly!