I had to write this review. I had a great experience at the store today! A young man named Colin…read morewaited on me and I made a mistake with one of my packages and had to come back for a second time he went above and beyond and had a great pleasant attitude I would highly recommend this facility.!! It's rare nowadays to find good customer service so I really appreciate it. Lisa S

tried to charge me $3.50 for Amazon return item. TOTALLY AGAINST AMAZON POLICY!…read more This store attempts to rip off customers and charge and have for years. Bad news and avoid at all costs

They can't seem to get regular issue postage stamps no matter how many times I ask…read more They desk clerk can't figure out how to do much of anything (in his defense he is new, but why can't anyone help him, help me) How can they have zero clue how to help me send what I need to mail in the way I need it sent?! And then question me about why I want it sent non machinable?! Avoid this location!!

I've only been to this post office twice and both times I've dealt with staff who were unfriendly,…read morerude and obnoxious. I would avoid this post office at all costs, especially when there are plenty of other ones close by.

We have been having multiple packages being held at the post office after saying that an attempt…read morehad been made to be dropped off. I was waiting for an important birthday gift that won't be here in time even though I watched the mail truck pull up and never attempt to deliver my package. Now it's Saturday and I can't get it until Monday when Im forced to go down there AGAIN.

They do not answer their phone and then when you get transferred to the operator because they…read moredidn't answer the operator also doesn't answer the phone. I've tried to reach them for multiple days in a row.

A very nice small post office with great staff !…read more I stopped by from out of state. The young woman running the facility was pleasant, helpful, and professional. A better government employee us citizens could not ask for. This mall is minimally occupied so there is plenty of parking. Handicapped parking is directly in front of the store. The location appears to have all the services of a larger Post Office without the lines. In short, a great Post Office that I would return to if in the area.

Package was not delivered because they claimed there was no access to delivery location. Bull. Why…read moredon't you admit the real reason, possibly careless, lazy, or maybe the item slipped down behind something. It is not the first, and probably not the last, that that excuse will be used.

A staff member said FU to me after I disputed "bullshit" over illegal paperwork they filed for…read morea post office box I never got mail for. Another staff member had a bad attitude too over problems I had and blamed the post office for non delivery. They lied to me that I didn't need a name before a PO Box. Local postmaster told me under Home Land security rules you can no longer use just a PO Box in the address section. Stay away!

Their weight scales are over 1lb higher than actual. Actual weight of box was measured at the…read moreFranklin, MA post office at 10.1lb. Postal Center weight was 11.2lb. Not sure why such a large descrepancy between the two. I also checked it at home using a food scale and it was 10.14lb. Point being, it does affect the price to ship. This isn't the first time this has happened.

My package was delivered to the wrong address. The recipient was kind enough to return to store. I…read morewent to store, and they told me- its back on the truck. Well, its been several days and no package. Sent them an email too that has been ignored. Totally useless customer service. I guess they can be bothered.

Dude wanted to charge $26. for a box and $5. to print a label. After feeling berated from an…read moreangry clerk for questioning the price, I packed my things and left. Probably a good idea to skip this location

I had a terrible experience at Staples in Bellingham. When I arrived, I needed to have thank you…read morecards printed for my clients. I met a friendly Asian woman in the print marketing service department who tried to assist me but was having difficulty with fitting my business logo onto the card. After about half an hour, I told her I needed to leave because I had a business appointment, and she understood my concerns. She called over an employee named Abby Damon to help her. Abby was very rude to her, responding with, "figure it out." At first, I thought Abby was just being typical of their culture, where employees sometimes playfully tease each other. However, when she continued to be rude whenever the woman asked for help, I realized something was seriously wrong. As the Asian woman went to the cutting machine to cut the cards, I followed to ensure they came out exactly as I wanted. I noticed that Abby was bullying her by her tone of voice, and she saw I was close enough to hear. Abby then told me to "go back off a little bit and wait," which I did. I told her that her tone was unacceptable because she was being rude to me at the customer service counter. The sad part is that, when I expressed my frustration and told her I didn't like her rude behavior towards me and the Asian woman asking for help, the Asian woman started to cry because she knew she was being bullied but was too scared to speak up. I had to comfort the Asian lady and let her know that her actions were okay, and I wasn't upset with her. I was more upset with Abby for how she treated both of us and for how she spoke to me as a client. I asked both of them to stop my transaction and politely asked Abby for her name. She told me flat out NO, and I explained that I was a Staples customer. It is my right to have the name of the employees that I interact with, and she refused to give it to me, and then I proceed and asked to speak to a supervisor and then the supervisor asked me what happened. I explained it to him and told him I was in a hurry. I need her name so I can write my complaint when I have time. He offered to sit down with me to discuss it further, and I told him I had an appointment I was about to miss. I don't have time to sit down with him, but I will write my review on social media, Yelp, Google, and Staples' website. This is why I'm here. I think it's very important because having an employee bully another employee is unacceptable to witness as a customer. I hope that my concern is being taken care of very serious and investigation is open in this matter.

Staples are pretty consistent and reliable. This is a good location. There is plenty of space so it…read moredoesn't feel crowded. Prices are good, and if you need help you can usually find someone to help out. The only drawback to this location is the limited parking, and hideous traffic pattern coupled with traffic jams out on 126 during busy times. It can easily take 10-15 minutes to escape from this plaza's lot using the weird traffic pattern you have to take. Unless you love spening a lot of time in traffic, this is an excellent place to avoid in Christmas season.