I happened to be at Hartford healthcare in Plainfield and after I got out I went to Yelp to find…read morethe closest post office. I found the Plainfield post office at 42 Railroad avenue right next to the Providence and Wooster yard. On street parking was good, the postal clerk was very polite and interested in why I came down from Woodstock. All in all a very good experience, highly recommended!

There is zero accountability at this small town low brow post office. ive been going here for years…read moreand as the time goes on im beginning to see the pattern of lost and damaged mail. when a case is opened they close it out without resolution. when asked about damaged packages they claim ignorance, like how could that happen, wow, sorry. no help to found, only constant complaints about life and things that have no bearing on my mail. i have taken to record every interaction because of this. The entire staff is either corrupt or grossly negligent. im sure if you only stop here once to drop off something youre gonna be fine, but if they decide to target you, there is not much one can do. i call i record i show the treatment i get, and nothing is done. pure garbage.

It feels odd to put in a review for your local post office but I feel it is needed because I've…read morenever really had any issues with my post men/women until now. I have a nice middle aged man who delivers my mail and my neighbors know him well. He is so organized and delivers all my packages at 2:00 pm every business day. Now comes the part why this is not a five star. There is a blonde girl who is no older than 30 or so. She delivers mail any time from 11am to 6pm and does not deliver all the packages at the same time. I have a book subscription I eagerly wait for all month and she didn't deliver it today but my tracking shows it's on the usps truck for today. I feel like she needs to be waaaay more organized so she doesn't have to keep delivering to the same address twice a day.

Wesley is super rude and condescending. He refused to give the total amount to the customer in…read morefront of me and then acted like he was stupid when the man asked for it. It was extremely rude. He was extremely rude to me when I picked up my mail due to an issue caused by a snow plow.

Outstanding staff, went above and beyond to help find a package. Also have had the same delivery…read morewomen for 20 years and she is great. Great people all around.

Absolutely ridiculous. Friend went to pick up the package because it was a failed delivery. Was…read moretold that they would not deliver the package if his name was not on the mail box. After making a few calls it was determined that what was said is in no way shape or form the policy of the USPS. Seems the people at this post office went rogue and decided to make up their own rules

It is truly amazing that we can ever get our mail. This post office is by far the worse office I…read morehave ever felt with. We consistently have to track our mail down with the other businesses in our building. There is a constant knocking of doors with everyone handing each other there mail. The people in the building would be better off if the office just dropped our mail and we handed it out. Everyday we have to return letters to other businesses. There are business cards in the community mail box for each business with names and addresses and still they are wrong. Killingly commons is tired and fed up with this lack of caring. This isn't the fist time we have complained either. Truly sad!!!

Cold and unfriendly. Walk in and the lady acts like you are a bother to even be in the place…read more Forget about asking a question. I wonder why the post office would employ someone with such poor customer service skills in such a highly visible position.

I have lived in Canterbury for 38 years and I have always had excellent service. The staff has…read morealways been helpful and polite and willing to answer any questions I might have.

I will never use this post office ever again. I will be making a corporate complaint as well. you…read morecan't even call to ask a simple question without the workers getting rude and mad. This isn't the first time...if you don't like your job, find something else . Vicki was rude and ignorant and nothing but helpful!!

I found the staff to be very friendly and professional. They made my shipping experience easy and…read morenon-painful. I will definitely go back next time I need to ship anything. Thanks

I went into Merchant , I told the rep to destination I needed something shipped , it was simple ,…read moresame as before ,a mistake was made , I had to deal with the owner making hostile comments to me , he was very angry because he had to correct a .mistake and got very hostile. Extremely bad customer service .