I went into Merchant , I told the rep to destination I needed something shipped , it was simple ,…read moresame as before ,a mistake was made , I had to deal with the owner making hostile comments to me , he was very angry because he had to correct a .mistake and got very hostile. Extremely bad customer service .

We went to the Groton location to get our trust witnessed and notarized. The staff was so helpful…read moreand patient. There were so many pages to be witnessed and they were very thorough. Also found out they do the TSA precheck stuff there. We enjoyed chatting and it definitely made for an enjoyable errand.

This isn't about fedex as a whole company necessarily. My problem is for the more localized…read moredrivers, and not all of them, but enough. We ordered phones from AT&T, and they were sent fedex. When they arrived, we asked to either feel that the package had the proper weight or to atleast see all sides to check for tampering. The delivery guy refused and got all defensive. We explained it was because my wife and her sister had a phone stolen by a fedex driver and didn't realize it until after signing for it. The box had been cut open and taped closed again. The driver really freaked out then. He ran for his truck almost crying like a small child and refused package inspection. Now fedex is trying to say that it was the wrong address, to cover their butts. We called customer service and they were very polite and helpful, saying all the correct things. But this is a problem that even AT&T says is a problem they get told of a lot! It seems customer service by fedex delivery means the driver can be their own customer and never face and corrective actions, because the company in my opinion likes to sweep it under the rug. The driver was so bad, he said that he would make sure we never go a fedex delivery to our address again! Can you say little child in a big boy body. This is all my opinion, from my interactions, but for me they seem very accurate and true.

I have a long driveway. They rarely drive down. Mostly, it is "customer not home" despite me…read moretaking the day off. Priority shipping means nothing. It is great when the shipper is a large corporation and isn't set up to just give them a jingle and ask for a delivery exception. When you absolutely positively need it done right..... avoid FedEx.

Outstanding company. My son suggested I use UPack for a move from Connecticut to Kentucky. I was…read moresomewhat apprehensive picking something off the Internet but UPack proved to be an outstanding choice. Everyone connected to UPack was so professional as well as being very supportive. I was relieved after picking UPack to find that a friend's son had used UPack to move from Connecticut to Seattle and he was very happy with the company. The company was great making quotes while leaving me the flexibility of going over on space requirements. I knew ahead of time all the costs that would be involved and the cost of my using extra footage in the truck. It is very hard to make estimates of how much stuff you really have. I ended up using an extra 3 linear feet in the truck. I knew ahead of time that each foot would be $32. So there were no surprises. I felt too that the extra space was a bargain for cost. My UPack move cost me 1/4 of what I had been quoted by a local moving company. I saved cost too by having family members and friends load my things in the truck. I would highly recommend UPack.

My entire house was in storage for 2 1/2 years in Mesa, Arizona Uhaul they shipped my items that…read morewere in the box. I had two of them to Uhaul in Warwick Rhode Island. I unpacked the boxes into a storage unit in Warwick, but when we unpacked all of my totes and furniture, it was all ruined melted, totes. All my clothes smell like mold I had to throw everything away and filing a claim against them as we speak.

Pleasant Customer Service, and they take care of my UPS and FedEx parcel efficiently. Highly…read morerecommend.

Wow. The epitome of nasty, rude and not customer service focused or oriented. If you can avoid…read morethis place, please do so, and ship your items from another location.

The hours posted here are wrong. They are open until nine to seven on weekdays nine to six on…read moreSaturday twelve to five on Sundays

Fantastic service from the manager of this Willimantic Staples. Had purchased Emerge Vortex chair…read morefor my husband as a Christmas present. I paid to have it assembled and when I got it home found that the seat was on backwards. Needless to say, I was very upset. I contacted the store manager and cannot say enough about the excellent service she provided. She was very apologetic and refunded the price of the chair and I had my son reassemble the chair correctly so that I did not have to bring it back to the store.

Great experience! They were super thorough in the weeks leading up to the move, making sure to call…read moreme and ask detailed questions about the furniture I needed moved and triple confirming the date and time with me. Kyle is an absolute gem of a human, works super hard, and can teach you to hold open a door with a nickel my service even ended up costing less than the quote!

Professional, Courteous, Efficient, Patient! I recommend A To Z Moving for all moving services…read more They sent a team of young men. They did not smell like marijuana. They did not smell like smoke. They were a strong coordinated effort. Hiram, Daniel, Jay and I can't think of the other young man, made the brand! Thank you all!!!!

Great professional cleanup services from Dante and the team at Family Cleanout Junk Removal LLC . I…read morecalled and spoke to Dante about the flooding we had in our basement due this week's storm. We had extensive water damage to our personal belongings; we needed the water cleaned up and the damaged items removed ASAP. Dante came the very next morning and gave us an estimate, then came back a few hours later to start the job. Dante and his colleague finished within a few hours and did amazing work. All the water was cleaned up and our damaged items were hauled away. Highly recommend!

Had several piles of boxes and bagged yard waste removed. Very well priced, efficient, and easy to…read morework with. Definitely recommended!