There is zero accountability at this small town low brow post office. ive been going here for years…read moreand as the time goes on im beginning to see the pattern of lost and damaged mail. when a case is opened they close it out without resolution. when asked about damaged packages they claim ignorance, like how could that happen, wow, sorry. no help to found, only constant complaints about life and things that have no bearing on my mail. i have taken to record every interaction because of this. The entire staff is either corrupt or grossly negligent. im sure if you only stop here once to drop off something youre gonna be fine, but if they decide to target you, there is not much one can do. i call i record i show the treatment i get, and nothing is done. pure garbage.

I have sent many things to recipients in Plainfield, CT and oddly enough they don't make it to the…read morerecipient or if there is a gift card in the envelope they get stolen right out. I suggest you don't send things to folks in Plainfield,CT if there is money/gift cards in the envelope, it WILL be stolen. I suggest a investigation into this office be opened.

Wesley is super rude and condescending. He refused to give the total amount to the customer in…read morefront of me and then acted like he was stupid when the man asked for it. It was extremely rude. He was extremely rude to me when I picked up my mail due to an issue caused by a snow plow.

worst Post Office I have ever encountered with always get mail from different people that don't…read moreeven live here and I also get mail from the people from across the street. I find postal workers are very lazy these days. They could do a lot better by looking at what is actually going into mailboxes. most like want you to put your name on the mailbox and everyone in my household is on it , so how the hell do you get somebody mail or your mail in somebody else's mailbox that's even more crazier..

I have never had so much trouble with a post office. Attitudes are horrible, the weekend person…read moreliterally will put our mail and packages on the ground in the middle of our driveway instead of in our post box, for some unknown reason, doesn't seem to matter if it's raining or what the weather is. The only saving grace for the whole entire post office is one of their drivers who is a tiny woman with brown hair, and she is extremely nice and goes out of her way for our mail. She is the only reason why I would even give them the one star. unfortunately, she doesn't work on weekends and the weekends are when our mail just seems to be placed in the puddle in the middle of our driveway, or our packages are put in the trees instead of on our porch like everyone else.

I have had a number of bad experiences with the Chaplin Connecticut Post Office which is funny…read morebecause I think I am fairly easy going. I have not had any trouble with other post offices -- just this one. Years ago I got into a terrible -- and needless -- argument with the guy who ran it at the time. He has since retired but the unreasonableness lives on. Whenever I go in there it smells heavily of bug spray and they won't say why. Its a relatively new building so I don't understand why they have to saturate poison from floor to ceiling. What on Earth are they afraid of?! There were other incidents but most egregious of all was when I sent some vintage issues of the UCONN Student Newspaper TO THE UCONN NEWSPAPER for posterity's sake. The asshole opened my package after I left! Yes, she snooped into my mail. You should be concerned they will do the same to your mail. She evidently found it to be ineligible for media mail on highly technical grounds and sent my package back to my house instead to its destination -- wasting my 15 dollars. I was so pissed the vintage issues went into the garbage. As they always say, no good deed ever goes unpunished. That is certainly true with this particular post office. The North Windham Post Office is just down the road. Go there. They won't snoop in your mail.

Place looks like a house and if not for the small sign, you probably would have no idea that it is…read moreindeed a post office. It's right across the street from Neil Cook Memorial Park and a small baseball field. It's also next-door to a church. The postal workers here are VERY nice and friendly. I don't think I ever encountered a rude worker at this location... This location is NEVER BUSY. I don't think I have ever seen a person here- while I was here. They do have PO Boxes, as I've seen them in the lobby. Not sure what type of services they offer- because of how small of a location it is. But this is an ideal post office because it is NEVER busy! It's convenient for people who live in the area. I work in the area and I occasionally have to ship packages so I will just bring them with me and stop when I pass by one. This one is often on my route. JUSY AN FYI : Everyone that doesn't have a printer beware, NEARLY every time I try to print a label from a QR code they have an issue with it. So if you're trying to print from a QR code. Save yourself the trip- and just go to a different one. It's happened to me at least 5x here and I do not come here frequently!!!

Outstanding staff, went above and beyond to help find a package. Also have had the same delivery…read morewomen for 20 years and she is great. Great people all around.

Absolutely ridiculous. Friend went to pick up the package because it was a failed delivery. Was…read moretold that they would not deliver the package if his name was not on the mail box. After making a few calls it was determined that what was said is in no way shape or form the policy of the USPS. Seems the people at this post office went rogue and decided to make up their own rules

I had been waiting for a package and the delivery driver and I kept missing each other (my fault)…read more After their second delivery attempt I received a call from the office checking if I wanted to arrange another delivery method or come to them to pick it up. I chose to pick it up, and drove to Bozrah to grab my package. The office was technically closed but I had bo trouble grabbing my package anyway, and both people I interacted with were so friendly and helpful. Thank you!!

No, not the best, but it's good to have one!! The private competition, I note, turns much of their…read morefreight to USPS; I have opened packages and found a FedEx package inside! I'm going to have to take away two stars for packages that arrive with footprints and are truly filthy. In fact a delicate Christmas Present arrived from a Jeweler pre-wrapped (I will have to give that up!) and I just got a call on Christmas Day and found out the Murano glass necklace was broken so badly I will have to complain AND return it, plus it was expensive and the friend was very disappointed! Sad! Perhaps they should just up the rates for the bulk junk-mailers!! Pass it on to the employees!Just my opinion of course.

what great service I received Logan helped me and couldn't have been any nicer to me and very…read moreinformative because I had absolutely no idea what to do .. i would recommend twosisters to everybody ! Thank you Logan for making it easy

I went into Merchant , I told the rep to destination I needed something shipped , it was simple ,…read moresame as before ,a mistake was made , I had to deal with the owner making hostile comments to me , he was very angry because he had to correct a .mistake and got very hostile. Extremely bad customer service .