My parents, who are in their eighties, just moved from CA to MA. They hired a cross-country mover…read more(Bekins) who then hired Joe's Moving Services for the local delivery and unloading at 2 locations. My parents and I were so impressed by how hard-working and dedicated the entire crew was-- working for 4 hours to unload and set up my parents' new condo and getting other items to my home. They were so kind to them and me and really cared about making it a positive experience for all. BTW, I would ignore the one bad review-- they are outstanding and I would definitely hire them again.

Not the most professional production, in fact they didn't even have their own truck. Used a rental…read more They never did a physical check of my residence prior to the move to get an idea of how long it would take. We had a basement they didn't "know" about so after paying almost $2000 (don't forget the cash as they don't take any other form of payment. Luckily I asked during a coffee run and was able to get to the bank) we had to rent a moving van to comp our move. They lost parts to my kids expensive bed and put it back together wrong and proceeded to screw holes into the wood...

I hired them to move me from East Providence to North Smithfield in early August, they were…read moreprofessional, courteous and there were minimal casualties, particle board cube shelves weren't made to be moved. LOL. They were on time & finished as scheduled, great value & I'd recommend them! I hope never to move again, but if I do they'll be my first call!

Danny's crew did an excellent job moving my aunt into an assisted living facility. They were…read moreprofessional and courteous. They were also very quick, organized and took very good care of her belongings.

I moved from Houston, TX to the Boston, MA area and utlilized them through the UHaul website…read more There were some grave issues with UHaul's service and the delivery of my two UBoxes super delayed (1st one 10 days late from guaranteed timeframe and the 2nd one was left behind and I just got it today. Danielle was my saving grace and kept me sane through this whole process. They worked with me and scheduling and made it all less stressful. The movers on both occassions showed up early and ready to go and were very professional. I recommend them 10000000%. They helped keep me informed on the arrival time and planning for the delivery day. For someone new to the area I can say I put my trust in their service and they did not dissapoint.

They were very nice and helpful. Mike and his team did a great job on my move they arrived early…read morethan the time expected which was even better. I appreciate their time and hard work. I give them a #1 rating which is better than a five star. Team #1 to get the job done. Thanks Mike for outstanding service. I am recommend Quality Guys for your number #1 moving service.

I couldn't recommend these guys more. Chris made scheduling a breeze and Justin was a fast,…read moreefficient, and kind mover on the day-of. He actually showed up two hours early and had everything done before the time he was originally scheduled to arrive! Everyone was impressed at how quickly and safely he handled everything, especially when navigating some delicate glassware and strangely-shaped items down steep turning steps. While I hope I won't be moving again for a while, I'd use these guys again in a heartbeat. Keep up the good work!

We engaged with this company because we needed a vehicle and some fresh bodies to help move a…read morecouple of things into our parents assisted living facility. We had run ourselves ragged for the better part of a week after our father had fallen. The day of the move my wife contacted Chris to make certain that we were still on for the 11am move. Chris answered the phone and told her "This was not the case. I will call you back." We waited 15 minutes and then I called back. Chris answered the phone. I stated to him that my wife had called and we were just looking for confirmation that they were showing up at 11am. He told me he had just talked to my wife 2 minutes ago. I told Chris that he had not - my wife was waiting for a confirmation. Chris then told me that he had. I told him again that he had not. That's when things went south. Both of our voices and tempers got heated as I was trying to get across to Chris that he was wrong. While I did yell at Chris - I never swore. This guy told me "don't f?)(;ing talk to me like that or I will ruin your f$&(ing day." He said the guys would be there. I told him they better be and hung up. He called me back with even more expletives - telling me again that "he would ruin my f)$(ing day." He was now screaming - telling me the schedule was on some web site. Chris never told my wife this - he may say he did - but he didn't. This Chris is unhinged. What exactly did "ruin my f$&;ing day" mean? He knew our address, was he threatening me and my wife with physical violence? Was he going to damage our property? I needed these guys to show up because this was the only window we had - so I shut my mouth. Two young men, Ken and Jake, did show up and did a great job. However - note that this is not a professional moving company. They are basically two guys and a truck. They showed up in a rented Penske truck with blankets and a hand truck. Nothing was wrapped or put in boxes. They did not have straps to tie the furniture down. They did their best with what they had to work with. Chris did call my wife and left me a VM to apologize that indeed - he was wrong. He stated that "I had two women with the same first name and that had never happened before and this is how he got confused." I have been in sales all my life and have dealt with a bunch of moving companies. I have never spoken to anyone like this - nor has any moving company every spoken to me like this. I will be filing complaints with his Franchise Company, the Better Business Bureau, Yelp, Angie, and anyone and everyone I can find. We are cleaning out our parents home now and need more moving services - a bunch of business to be had - guess who we won't be calling.

We used Astro of New England for the 4th time this past week, and the guys from Astro again made…read moreour move fairly painless. On short notice (only 2 a week before the move date) they sent Curt over to look at our house and estimate the effort required. He was helpful, prompt, and very professional. We got a quote a business day later, and the cost made sense to us. The movers arrived to box us up on Thursday, it was quick and they were done much earlier than I thought they would. They worked hard, treated our stuff with care, and were professional. The next day they packed up the truck, moved to our new home, and unpacked quickly. Our move ended up costing a bit less than the estimate. I would gladly recommend Astro of New England to family and friends.

If I could give zero stars, I would!…read more I contacted Astro for a quote to move my belongings from a storage unit into my new home. I spoke with Nick, who assured me he would call to schedule an on-site estimate. After following up with him twice, I finally received an estimate and a scheduled moving date. I was instructed to sign and return the quote, which I did, and I have email confirmation proving it was received. The night before my scheduled move, I reached out to Nick to confirm everything was set. I didn't hear back until the middle of the night, when he informed me that he had NO moves scheduled for the following day! When I contacted him the next morning, he claimed he never received my signed estimate, despite my proof that he received it. He then assured me he would find a crew to move me that day. After hours of chasing him down by text, he finally said he would arrange a crew for the following day instead. It is now 7 PM, and I have heard absolutely NOTHING from Nick. This is beyond unprofessional and completely unacceptable. I rearranged my schedule, took time off, and prepared for a move that obviously was never intended to happen.

Marc, Curtis, and Fred did a fantastic job moving us across the city. Quick and efficient, the crew…read morehardly even took a break. The owner John came to personally give an estimate for the job, and he couldn't have been a nicer guy. Would highly recommend this company to anyone!

I would not use this company again. We were scheduled for 3 guy's, they sent 2 and a guy who was…read moreworking his first shift ever. He was so out of shape that he was gassed in the first three hours. He stood and watched the guy in the truck pack the truck. Training is not supposed to happen on the job if a client is paying for you as a worker. I'm 57 years old and I had more hustle in me than this young guy. Half way through the move they sent another guy to help out and keep the cost of 3 guys but he had smoked-up and also ran out of energy before the job was done. My boxes were all labeled and they piled them up in the living room. I had to ask them to bring them to the kitchen etc. They wanted me to pay before they were even finished. There's more to write, I just don't want to relive it. Not once did anyone act with urgency, I moved the entire storage unit myself. If I would have relied on the movers it would have cost me two more hours. The trainee scratched my kitchen table, I brought it to the lead movers attention, it did not factor into reducing the cost. If I damaged a clients property I would expect to be charged, no consideration was given when we paid the bill.

These guys were super! Showed up right on time, very polite and efficient. Will definitely hire the…read moresame guys, Ceasar and Trey again for all my moves going forward! Thanks a million, Jessica

I used this company for my business disaster (Per a business acquaintance). I tried a another…read morecompany and they did not return our call until 30 hours later!! We had limited hours to get items, equipment, furniture out of harms way. The response time was within minutes. Not sure if was just our "lucky" day (LOL) however, Once on site, they were friendly, efficient and professional! Everything was loaded into storage with care and diligence. We felt a great sense of relief that we did not have to be bothered with trying to wrap, carry & be bothered with tedious labor. Fast forward, 3 months later to return our items...great job gentlemen! We will definitely keep you in mind for our personal moves as well. Anna

I wanted to update my review from 8 years ago. Again, great job. they were prompt and fast (even…read moreon one of the hottest days of the year. What is even more impressive is that there was a "personnel" issue that caused the move to go over the 5 hour estimate. The next morning, I called and spoke to the coordinator. She was already aware of the issue and assured me it had been dealt with. Without my even asking she told she would be sending a refund for a 1/2 hour time. I have the utmost respect for the way the business is run and would whole heartedly recommend them.

The movers themselves were very nice though a little careless at times. The one star is for the…read moreoffice staff. Rude, unhelpful and unprofessional. Reply to company: I hung up because your employee got immediately defensive and was yelling at me. No effort was made to resolve the issue. She said something along the lines of "there is nothing we can do about it and it's hearsay at this point." There is in fact a simple solution that would have only cost $125 but she would not hear it. That is why I hung up.