One of the employees behind the window is straight up hypochondriac. Heavyset lady. She's paranoid…read moreof Covid, won't touch anything with a stamp affixed to it that requires licking, despite that theory of transmission being dispelled a year ago. Sits there with gloves, mask, and face shield, and is very snippy with customers. I saw her yell at 3 people while I was in line last time I was in. Two of them yelled back. Generally, post office is rather slow, and often unreliable for receiving packages. But this location is clean, at least. 3 stars because it's much nicer than the hell hole I used to have to go to in Brooklyn.

If you're looking for the definition of incompetent, this is exactly where you'll find it…read more I came in on a fine Thursday afternoon to drop off a package with a prepaid USPS shipping label that I had purchased through eBay. I patiently waited in line, and when it was finally my turn, the experience was honestly unbelievable. The associate behind the counter attempted to scan my label 4-5 times and couldn't get it to scan. No problem -- things happen. She then proceeded to manually enter the tracking number into the system. While doing so, she was simultaneously carrying on a conversation with her manager/another associate about "lawyering up" over something and giggling throughout the conversation. I'm all for a fun workplace and employees having good relationships with their coworkers. That's not the issue. The issue is when that conversation takes priority over actually paying attention to the customer you're servicing. She entered the tracking number multiple times, apparently couldn't locate it in the system, and then simply told me that the label was invalid and that she couldn't accept my package. I was standing there watching the entire process thinking, Wow... seriously? The frustrating part is that she never seemed particularly interested in figuring out what was actually wrong with the label. Instead, after a few attempts while being distracted by her conversation, the conclusion was simply, "I can't take this." Maybe the label was the issue. Maybe the system was the issue. But the way this was handled made it impossible for me to have any confidence that either was actually checked properly. I walked out with the same package I came in with, despite having a legitimate prepaid shipping label, and had to find another way to get it shipped. Man. What a life.

This is my go to place . Customer service is excellent, very helpful & line moves faster than…read moreexpected. Never had any kind of bad experience coming to this ups store . Thank you for all of your hard work.

Not the best at receiving my mail at my mailbox. Not too happy. Too small of a location. Long…read morelines most days. Stairs makes it more difficult getting in and out

Great service. Will be using them again. They are true to their word and deliver when stated they…read morewill

From the owner: Same day package delivery for the New York City area.- Choose from trucks, cargo vans, sprinters,…read moreand mini vans.

I like staples but I tried to return something to Amazon and the Chinese rep was rude in mailing…read moredept. She wanted me to fill out paperwork I have returned to Amazon before and never needed to do this. I asked her she would not say. Then she looked for measuring tape could not find.There was a line of people. I asked her why was this necessary she would not say. Then she asked a worker to go get her a measuring tape. More time Then she asked me how I wanted to return a 40 dollar item. I asked why and she said return center was in Brooklyn. I live in Staten Island. She wanted me to pay 15 dollars I am a prime customer so I don't pay for shipping and returning. I told her forget about and left store. Very disappointed with her behavior. I will bring to UPS Store today.

Love driving 20 minutes down busy snowed in new dorp lane after a 8 hour work shit for Amazon…read morereturns to be down. The fact that they had a whole sign and everything pre made for this occasion tells me it's a frequent occurrence. Store doesn't answer its phone calls or else I could've checked before I got there.

That one star review had me a bit sketched out about trying this place at first. To be completely…read morehonest with you she's bugging out. Of course there's only going to be one person in the store or behind the counter... everything is online! If you call the place they will tell you it's cheaper to upload and order everything online. The only point of coming into the store is to look at whatever it is that you want to order in person, weather that be a sign or some business cards(or picking up something you've ordered). I just received my business cards and picked them up in the store and man I've got to tell you they are great! I'm super happy with how the team handle all my questions every time I called, emailed or came into the store. Frank was the person i worked with the most when it came to answering all my questions and he was super professional and always answered my emails on a timely manner. If you ever need signs, business cards, posters, almost anything really, these are the guys to go to. Their website also has a built in editor to make your graphic designs yourself! Or you can hire a graphic designer through them! The versatility Squar pix offers is absolutely amazing. Thank you guys again.

I tried this place for the first time. I just needed to have a few copies made. There was one guy…read moreahead of me that was already being taken care of and I'm waiting for a long time. There is only one person behind the counter taking care of him. There should have been more so that they could call the next customer. That was unacceptable. Then I finally get up to the counter she makes my copies, she didn't tell me how much they were at first and then charges me a dollar for each copy. Are you kidding me? Needless to say I will not be going back to this place.

Amazing Business and good working people who work there. They usually welcome you and you would not…read morehave an issue dropping things off.

Not a friendly place the day before Christmas Eve. The service was ok, but it wasn't easy to…read moreextract information on which package would be best for us.

Great, Helpful and Cordial Service! Convenient for dropping off packages for shipping.read more

Their employees are great! Extremely helpful and nice, young man at the front desk answered all of…read moremy questions and helped me ship a package. They only recently opened and most clients have now started coming to them because the usual post office nearby had closed down without notice. I have no problem with this considering how much better this location is considering it's closer to where I live and much more helpful. 5/5

I accidentally mailed a very important, time sensitive package intended for a residential address…read moreto this shipping center. I think I have middle-age early senility. I emailed the center to ask if they could hold the package for the intended recipient so that she could come pick it up. He replied, saying " no problem. He could do that for me." I was so relieved that he would hold a package for me that I offered to pay him a fee for holding it. He politely declined, saying, "Next time" I did this once before, at a different store, and the person was also very nice, but he said that you should leave a good review of my place on yelp and on Google. But the gentleman from this shipping center said no such thing. I am posting this review without any nudging from him. I really respect the gentleman. The recipient of my package also said that she and her mom regularly use this shipping center and confirmed that "they are super-nice."

Amazing experience and extremely helpful staff. I wasn't able to get the persons name, but he was…read morean older gentleman. I had an issue with my labels and he was able to help me resolve the issue. I would definitely recommend coming here for any fedex package needs.

Love the place Very polite and respectful…read moreI do recommend the DHL shipping The guy did explain to me for everything How to pack and send the order

Completely horrible. From the delivery, to the customer service. They went to the wrong house after…read moreI have proof in my email of confirmation of address. They tried to completely pin it on me instead of appeasing the damn customer and coming to the correct address. I had to reschedule TWICE. The window of delivery from 8am to 8pm with no estimate is absurd as if someone has 12 hours to wait for a package. Customer service rep wasn't helpful, had an attitude problem and didn't help me with the fact that their delivery driver was in the wrong.

ALLISON AND KIM were extremely helpful. They guided me to the right box to purchase, and handled…read moreeverything for me. And they were courteous. Overall a much better experience than at the UPS Store.

The self serve kiosk machine took a $50 hold for a fax ($50 hold for a fax can you believe it) that…read morenever went through!!!! I'm still trying to get the hold on my card released,..BE CAREFUL with this business!!!