They lost my package, this happened before. I don't trust them anymore. It was sitting the…read morewarehouse for a week and then disappeared.

Well.. let me start by saying , very seldom do I take the time out to review a place of business…read more For me to engage in this process, the experience would have had to left quite a mark on me. Without going into specifics, I've had two separate experiences at this post office ( 45 Bay Street ) both regarding the exact same issue, and they couldn't have been more different! On my first visit, I was extremely disappointed. The employees I dealt with were dismissive , condescending , and unhelpful, making what should have been a straightforward process frustrating and stressful. Both employees were female, one was a manager, both left me feeling upset and I promised I would avoid going back there again. A few months go by and unfortunately I was left with only one option , I would need to make an in person visit to this location again . I can't describe the anxiety I felt and wish I could've avoided it entirely . After procrastinating a few days, I worked up enough confidence to go . On this second visit, I was helped by a male employee who completely turned things around. He was professional, respectful and made sure the minor issue I had was addressed properly and fast! He smiled and in my opinion set a good example for other employees.His kindness and knowledge made all the difference, and I left feeling grateful and relieved. On the contrary, my first visit , both females attending to my minor issue--- including the manager expressed poor body language , condescending voice tone, also rolling their eyes, making me feel as if I were a burden just because I was a customer . It's frustrating that the level of service at 45 Bay Street can be so inconsistent depending on who you work with. I hope the positive example I experienced can become the standard, because customers deserve the same helpful, respectful treatment every time they walk in. Thankyou!

Great quality, great pricing, fast and professional. Way better than the UPS store 2 blocks away.read more

Roy and Ray are stables in the community…read more The service is always informative and quick! If you have a PO BOX they will take in all your outgoing boxes for free.

Waiting on line to enter the store or waiting for your turn feels like waiting at the Post Office…read moreor at a retail store... a much better feeling than waiting on line at the DMV. I come here a few times to return Amazon packages when the option to return at Kohls isn't available. No need to box up the package as UPS will take care of it. Just need the items and the QR code to scan. Easy peasy. Never have an issue here. The clerks are quick and efficient to keep the line moving while maintaining safety. Only a few people are allow inside the shop so there can be a line social distancing outside.

Short Review; I…read moreoften ship my deliveries here when I place orders from Banana Republic because it's very close to my home and unfortunately we have a thief/thieves in my building who steal packages. Luckily for me, BR offers the option to ship here. Very simple process, you just give your name and they go get your package. The staff here is cordial and the wait time is never very long. I believe I may have shipped one item from here, but basically this location is strictly for me to get my purchases. Thanks for giving me a safe alternative to retrieve my orders.

Wonderful staff, really go out of their way to help and solve your problems. Convenient off street…read moreparking is a bonus.

It's peaceful and quiet here. 8 people in front of me let's see how long it takes for me to get out…read moreof here. Looks like they only have 2 customer service people at the windows. I haven't come here in many years since I moved away from Staten Island.I'm almost at the front if feels nice and cook here.

This is a review for the 491 Bergen St location of Storage Post. First off the building is…read morebeautiful and 2nd, Manny is amazing! I am currently moving out of the Uhaul on 4th Avenue/6th Street and wished I knew about this place before I spent thousands of dollars there. This space is close to everything, clean and affordable. Manny is a goldmine, I hope this company treats him well!

Went in today and it's usually a hand time, but today Jawad made it an exhausting terrible…read moreexperience!!! I spoke with a supervisor on Saturday. We made a plan. This guy telling me things that are certainly incorrect and he is very rude. Not to mention it took him 20+ minutes to open the door with another customer also waiting outside.... HORRIBLE

Staff is consistently helpful and so friendly. I actually like going there for Amazon returns!…read moreGreat service.

We stored our luggage here after a cruise through the Bounce Luggage company. Bounce has mixed…read morereviews, given that they use third parties for storage. However, we trust the UPS brand and this location has stellar reviews. Our experience with them proves why...such amazing customer service. Friendly, helpful, and trustworthy staff behind that counter. While we had no shipping needs, we witnessed their expertise and competence as they guided other customers. You're in good hands!