Absolutely the best! I have been associated with this business since 2012, always courteous and…read morefriendly, orders are ready very quickly and they deliver right to my office, Highly recommend!!

This is a great print shop. The owners are so nice and they really do a wonderful job. The…read morepricing is good and the service is just the best. I have ordered so many invites through them and every time, they come out perfect.

Ronnie contacted me directly there was an issue with a Jersey and he corrected the mistake told me…read moreto give him a week and sure enough in a week I had my new and corrected jersey I was very satisfied with the customer service I will definitely be going back. I felt heard and happy because I had an issue and it was dealt with instantly and very well done. PS: I tried to remove my last review but couldn't for some reason but I'm correcting it by writing a new review. Thanks to Ronnie and R and L press for listening and doing what was right in a very professional way.

We are a certified black/women owned business and at a stage where every penny matters. Our…read moreexperience was fantastic. The prices were great. We primarily worked with Ronnie who delivered everything on time despite our multiple last minute requests during an incredibly busy time for R&L. He was incredibly attentive all 4 days we reached out and stopped by. He was patient when we were not familiar with the required formatting. And all the products he delivered met our expectations. Our customer service experience was exceptional.

I like staples but I tried to return something to Amazon and the Chinese rep was rude in mailing…read moredept. She wanted me to fill out paperwork I have returned to Amazon before and never needed to do this. I asked her she would not say. Then she looked for measuring tape could not find.There was a line of people. I asked her why was this necessary she would not say. Then she asked a worker to go get her a measuring tape. More time Then she asked me how I wanted to return a 40 dollar item. I asked why and she said return center was in Brooklyn. I live in Staten Island. She wanted me to pay 15 dollars I am a prime customer so I don't pay for shipping and returning. I told her forget about and left store. Very disappointed with her behavior. I will bring to UPS Store today.

Love driving 20 minutes down busy snowed in new dorp lane after a 8 hour work shit for Amazon…read morereturns to be down. The fact that they had a whole sign and everything pre made for this occasion tells me it's a frequent occurrence. Store doesn't answer its phone calls or else I could've checked before I got there.

Was kicked out before even entering the business parked my car for less than 5 minutes as I put my…read morefiles together to get printed before a employee of Luke's copy shop knocks on my window telling me I can not park in the parking lot not knowing I'm about to go in and get Halloween party flyers printed Proceeds to slap a "Violation" paper on my windshield and pounds on my windshield very unprofessional I have everything in video I go to show the owner of the shop and he tells me word for word "and what are you going to do with that" unexpected response from the business owner I don't even use this app but I had to download it to share this experience terrible way to treat a customer

I want to give a shout out to Emmanuel from Luke's copy shop in Hylan blvd he helped me today with…read morea project that was very dear to my heart and he was absolutely wonderful, patient and helpful and he did exactly what I wanted I was completely satisfied and I just wanted to say thank you kudos to you Emmanuel and to Luke's copy shop thanks again for a job well done!!'

This is my go to place . Customer service is excellent, very helpful & line moves faster than…read moreexpected. Never had any kind of bad experience coming to this ups store . Thank you for all of your hard work.

This location is busy so the line is usually long, the good thing is the does move quickly, the…read moreemployees are very knowledgeable, the service is good and prices are reasonable.

Came here for my passport photos. It is the cheapest place that I've found; costing only $15. Owner…read morewas very friendly, professional and meticulous in getting your pose and photo right. It took only ten minutes to get everything done. The place also do all sorts of printing and photos. They even sell lottery tickets. Definitely recommend this place for your passport photos.

I went to Fed Ex to get a passport photo, and it looked terrible. I went to Photo Printing Center…read moreto see if they could do a better job, and they did! The gentleman who worked there was super friendly, it took about 10 minutes to process the photos and they turned out wonderful. $15 cash for 4 passport photos. Highly recommend!!!

I play in a band and needed posters for a show in NYC. I found Dohrman Printing online and called…read morethem. Lisa was my contact person and she helped me get my job done ontime, and within my budget. The color printing was excellent, and I would highly recommend their services. As others have said Lisa was not only knowledgeable and friendly, but the ultimate professional. It's rare to find customer service at this level anywhere, but Dohrmon Printing has it! Even though I live across the country from them, I am tempted to give them all of my business, they are that good!

I met with Lisa, who came well prepared for our meeting and showed me many exciting options. I let…read moreher know what I wanted, and she said that she'd get back to me on the coming Monday. As promised, that Monday she emailed me with prices. She is quite knowledgeable, and I feel in good hands. Dohrman is a one-stop printing service. They have everything at competitive prices and high quality.

Classic bait and switch. My client and I sat down with the owner and reviewed options for business…read morecard stock for a standard 4/4 digital print. We signed off on a specific weight and finish and waited to pick them up. What was promised in five days took almost two weeks. When my client picked up the cards they were a lighter weight with a different finish, low resolution with mis-aligned trim, and ink bled across the top of about half the cards (approx. 500 of 1000). The press operator also ran the job on glossy stock when we specifically requested uncoated. The owner attempted to convince me that he made no promise as to the weight we agreed on, that his ink has a sheen when dry and his samples of our job didn't have lines running through them. He redacted his claim about paper weight when my client also doubled down on what was discussed. No quality control whatsoever, and he either doesn't have the skill, capacity or interest in running a job per the client's requests. Unfortunately, there has been no apology or attempt to rectify the problem. I've since incurred new printing fees at a professional press because I couldn't, in good conscience, subject my client to more financial stress. I'm a professional graphic designer that has worked on national and international brands who wanted to support a local business. My files are clean and press-ready, but the shoddy printing service at Royal Press almost destroyed a great piece of design. Save yourself time and money and steer clear of this place.

Terrible customer service. I constantly had to follow up with the owner and his design personnel…read morefor a response on an issue they were clearly aware was time sensitive. Customer service is So essential for an efficient business that I would have expected same especially from this struggling business. Your better off just going to Staples!!!

The self serve kiosk machine took a $50 hold for a fax ($50 hold for a fax can you believe it) that…read morenever went through!!!! I'm still trying to get the hold on my card released,..BE CAREFUL with this business!!!

ALLISON AND KIM were extremely helpful. They guided me to the right box to purchase, and handled…read moreeverything for me. And they were courteous. Overall a much better experience than at the UPS Store.

I often find myself having to order postcards at the last minute, but the staff is so helpful in…read moregetting the orders processed and delivered in a timely manner. They offer great rates (if not the best) for printing, particularly rush jobs. It's a good deal, especially when the quality of the postcards is superb. I will continue to send my printing projects to them. The only thing you have to be careful about, though, is that you have to make sure your files are in perfect order before you send them to print. They are not prone to sending you proofs unless you specifically ask for them. Their website gives great tips on the best ways to create and send files to them.

I live in Staten Island and this business is located in Staten Island too. I made a print order…read morebefore. the paper quality and print was ok. But the part I don't like is that you have to pay for shipping even if you live next door to this business.