The self serve kiosk machine took a $50 hold for a fax ($50 hold for a fax can you believe it) that…read morenever went through!!!! I'm still trying to get the hold on my card released,..BE CAREFUL with this business!!!

ALLISON AND KIM were extremely helpful. They guided me to the right box to purchase, and handled…read moreeverything for me. And they were courteous. Overall a much better experience than at the UPS Store.

Was kicked out before even entering the business parked my car for less than 5 minutes as I put my…read morefiles together to get printed before a employee of Luke's copy shop knocks on my window telling me I can not park in the parking lot not knowing I'm about to go in and get Halloween party flyers printed Proceeds to slap a "Violation" paper on my windshield and pounds on my windshield very unprofessional I have everything in video I go to show the owner of the shop and he tells me word for word "and what are you going to do with that" unexpected response from the business owner I don't even use this app but I had to download it to share this experience terrible way to treat a customer

I want to give a shout out to Emmanuel from Luke's copy shop in Hylan blvd he helped me today with…read morea project that was very dear to my heart and he was absolutely wonderful, patient and helpful and he did exactly what I wanted I was completely satisfied and I just wanted to say thank you kudos to you Emmanuel and to Luke's copy shop thanks again for a job well done!!'

This is my go to place . Customer service is excellent, very helpful & line moves faster than…read moreexpected. Never had any kind of bad experience coming to this ups store . Thank you for all of your hard work.

This location is busy so the line is usually long, the good thing is the does move quickly, the…read moreemployees are very knowledgeable, the service is good and prices are reasonable.

Staff is consistently helpful and so friendly. I actually like going there for Amazon returns!…read moreGreat service.

The store has been dramatically revamped for the better. It is so much cleaner and more organized…read morethan it was a few years ago.

Absolutely the best! I have been associated with this business since 2012, always courteous and…read morefriendly, orders are ready very quickly and they deliver right to my office, Highly recommend!!

This is a great print shop. The owners are so nice and they really do a wonderful job. The…read morepricing is good and the service is just the best. I have ordered so many invites through them and every time, they come out perfect.

I like staples but I tried to return something to Amazon and the Chinese rep was rude in mailing…read moredept. She wanted me to fill out paperwork I have returned to Amazon before and never needed to do this. I asked her she would not say. Then she looked for measuring tape could not find.There was a line of people. I asked her why was this necessary she would not say. Then she asked a worker to go get her a measuring tape. More time Then she asked me how I wanted to return a 40 dollar item. I asked why and she said return center was in Brooklyn. I live in Staten Island. She wanted me to pay 15 dollars I am a prime customer so I don't pay for shipping and returning. I told her forget about and left store. Very disappointed with her behavior. I will bring to UPS Store today.

Love driving 20 minutes down busy snowed in new dorp lane after a 8 hour work shit for Amazon…read morereturns to be down. The fact that they had a whole sign and everything pre made for this occasion tells me it's a frequent occurrence. Store doesn't answer its phone calls or else I could've checked before I got there.

Ronnie contacted me directly there was an issue with a Jersey and he corrected the mistake told me…read moreto give him a week and sure enough in a week I had my new and corrected jersey I was very satisfied with the customer service I will definitely be going back. I felt heard and happy because I had an issue and it was dealt with instantly and very well done. PS: I tried to remove my last review but couldn't for some reason but I'm correcting it by writing a new review. Thanks to Ronnie and R and L press for listening and doing what was right in a very professional way.

We are a certified black/women owned business and at a stage where every penny matters. Our…read moreexperience was fantastic. The prices were great. We primarily worked with Ronnie who delivered everything on time despite our multiple last minute requests during an incredibly busy time for R&L. He was incredibly attentive all 4 days we reached out and stopped by. He was patient when we were not familiar with the required formatting. And all the products he delivered met our expectations. Our customer service experience was exceptional.