I called and went in to get a document notarized and the owners were amazing…read more The store is fully equipped for any shipping or mailing needs... They took care of me quickly and we had great conversation. This is a family owned local business, husband and wife and I love to support our Carson City locals. Please stop in and say hello, they have all kinds of services.

Amazing owners and business. Best package and po box place around for sure. Do yourself a favor and…read moregive them a shot

Love to bring in my packages to the Office Mail Center. Staff always so friendly and super…read morehelpful. If you have any item for shipment, they will find the best price for you and tracking info for you to follow. The fun retail items are worth the trip alone. No packages required!

My new go-to mailing center. The guy was super helpful, knowledgeable and always has a great…read moreattitude. The kind of employee you want helping your own customers. You can mail a package anywhere but you can't buy great customer service. I couldn't recommend it enough.

I cannot say enough wonderful things about Mony at The UPS Store 2972 in Reno! As an art dealer…read morewho ships valuable and fragile works, proper packing is absolutely critical. Mony went above and beyond to ensure my Porsche muffler was packaged with exceptional care, using extra padding and taking the time to make sure it would arrive safely. She was professional, knowledgeable, friendly, and genuinely cared about protecting my shipment. It's rare to find someone who treats your belongings as if they were their own. Outstanding customer service like this deserves to be recognized. If you're shipping anything important, fragile, or valuable, I highly recommend asking for Mony. She made the entire experience stress-free, and I will absolutely use this location again whenever I'm in the Reno area. Thank you, Mony, for your kindness, professionalism, and dedication. You are truly an asset to The UPS

The team at this UPS Store is amazing! Very knowledgeable, willing to find solutions to meet your…read moreneeds and the hands-on care you would want in a mailbox solution. I've been working from my home office for years and having their address be my forward facing address brings comfort and convenience. I've never experienced any sales associate being rude like at other UPS locations - quite the opposite... even during rush times like before, during and post holiday szn when the rush of purchases and returns must be insane.. they may look stressed, but they are still highly professional. 10/10 would recommend.

Tigers Eye Insurance Services used a custom crate to ship supplies on a tight deadline, I…read moreappreciate the expertise and accommodation that allowed me to meet my deadline, and all of my supplies arrived safely.

I needed to have two stained glass windows transported from Tennessee to Reno. Family heirlooms,…read morethe windows safe shipment was my biggest concern. The folks at Reno Custom Crating coordinated with the packing company in Tennessee to insure they were protected and made me feel assured that the best crating was being used. Upon arrival, my windows were safely delivered by Reno Custom Crating. Even though they weren't building the crates themselves, their expertise eased my mind. Thank you!

NO LONGER ACCEPTS UPS PACKAGES? You're a shipping service…read morestore. Provide a shipping service! This is a HUGE inconvenience. Especially for other small businesses. Please fix this issue.

Yikes! We went in to ship a package by UPS, only to be told UPS sucks... I asked if I could use…read moreFedEx to ship to Round Mountain, NV and a lady started yelling that it would have to go by US mail. After she walked away, another nice young lady came up and asked "how can I help?" She said that she could do a package via FedEx to Round Mountain, only to have the grumpy lady yell from across the shop, "you have to use US Mail!"... anyway, I sent it via FedEx and it arrived in 3 days. I feel bad for the young lady who helped me as she was getting chastised as I walked out the door... UPS has pulled their operation out of this joint and rightfully so. Can't see using them for anything.

I wanted to like this place, but the negatives are:…read more Terrible hours--M-F close at 5 and no weekend hours Most of my shipping and postage work needs to happen after I work or on weekends. So this is a big issue. Expensive and does not understand how shipping works and often quotes very high prices to ship something that is twice the rate of the post office. They have quoted me outrageous fees to mail basic stuff. They have zero concept of competitive shipping. I once mailed a certified letter there, and the letter came back to my address as the store lady mixed up the TO and FROM addresses.

Dry helpful staff that has been great everyone I have gone in or used them I do not have many needs…read morefor shipping come up , but if I did this would be my go to for sure.

Did not send my FedEx shipment so will NEVER ship with them again. Caution to all people when you…read moreare making returns - your goods may not make it their return centers. I will never return to this place. do NOT recommend their services.

Cannot recommend this business enough. We had a job proposal to turn in and realized 30 minutes…read morebefore it was due that we couldn't email it but had to hand deliver it- and we live over an hour away from Truckee. We called Office Boss and they got it printed, sealed, and hand delivered it themselves within the required timeframe. They were so friendly and helpful throughout all our calls and requests. Best customer service we have ever received! Thank you Office Boss!!

Another quick stop in to mail some paperwork, kinda busy again today…read more Today Veronica was welcoming, fast, efficient, and greeted and thanked every customer. She remained calm and composed the during each transaction, which made the process pleasant and seamless despite how steady it was. I sincerely appreciated her assistance and customer service and believe she's helped me in the past. I like to acknowledge those who provide great customer service.

The staff has always been very nice and understanding of my needs, especially when shipping items…read morethat are worth a lot of money. ALL the stars available!!

The postal workers at this location are very kind and professional. They are personal and know…read moretheir jobs very well. The value is always good due to we need the postal service so we need to support them financially as well. Our mail and packages get delivered with haste and cares I can request service at my home for a pick up and the carrier is always so sweet to take my mail.

Ok let me start with saying WTF…read more... I put in a return address to Fallon when moving fromTennessee to Seattle. Ok. We were in Fallon for two weeks. That was in October. By November we had already put in change of address for Seattle before leaving Fallon. We were even two days late moving in. Due to weather. And other I for seen factors. Now, with that being said why are my boyfriend and I receiving torn, mutilated, dirty, past due bills from December in January beginning of February. And past due bills from January mid February. Also, my Boyfriend's father has to mail us or mail that does not come to new apartment often. Which his envelopes looked open and ripped at the corners like they were opened on purpose. And often take one to two extra days to arrive. Really we must know Fallon Post office. What is your problem with me personally and who I'm living with????? I need my mail. And my address is not in Fallon nv also. Please update that. It made getting a phone and credit check to go through three times longer at Verizon than I anticipated. Please update your system. It's like, SUPER annoying and wasting my time. It's seems personal. Can't wait to call the mail fraud hotline. Is someone from high school mad I was their boyfriends fill in the blank space.... Sincerely, My finger in your face. Aprill Joyce Jackson Taylor Shoreline, Wa. 98133