Another quick stop in to mail some paperwork, kinda busy again today…read more Today Veronica was welcoming, fast, efficient, and greeted and thanked every customer. She remained calm and composed the during each transaction, which made the process pleasant and seamless despite how steady it was. I sincerely appreciated her assistance and customer service and believe she's helped me in the past. I like to acknowledge those who provide great customer service.

The staff has always been very nice and understanding of my needs, especially when shipping items…read morethat are worth a lot of money. ALL the stars available!!

Yikes! We went in to ship a package by UPS, only to be told UPS sucks... I asked if I could use…read moreFedEx to ship to Round Mountain, NV and a lady started yelling that it would have to go by US mail. After she walked away, another nice young lady came up and asked "how can I help?" She said that she could do a package via FedEx to Round Mountain, only to have the grumpy lady yell from across the shop, "you have to use US Mail!"... anyway, I sent it via FedEx and it arrived in 3 days. I feel bad for the young lady who helped me as she was getting chastised as I walked out the door... UPS has pulled their operation out of this joint and rightfully so. Can't see using them for anything.

I tried calling numerous times to get my mail and very important documents. They accepted a one…read moreyear prepaid box contract also before they shut down. They kept all my packages, my mail, my documents, and my money. What a horrible owner to do that to people who trusted them. Left emails, phone calls, and sent letters. No response by the owner. Not sure what to do? They deserve a negative ZERO rating fir treating 14 year customers that way. Fraudulent company!

The postal workers at this location are very kind and professional. They are personal and know…read moretheir jobs very well. The value is always good due to we need the postal service so we need to support them financially as well. Our mail and packages get delivered with haste and cares I can request service at my home for a pick up and the carrier is always so sweet to take my mail.

Ok let me start with saying WTF…read more... I put in a return address to Fallon when moving fromTennessee to Seattle. Ok. We were in Fallon for two weeks. That was in October. By November we had already put in change of address for Seattle before leaving Fallon. We were even two days late moving in. Due to weather. And other I for seen factors. Now, with that being said why are my boyfriend and I receiving torn, mutilated, dirty, past due bills from December in January beginning of February. And past due bills from January mid February. Also, my Boyfriend's father has to mail us or mail that does not come to new apartment often. Which his envelopes looked open and ripped at the corners like they were opened on purpose. And often take one to two extra days to arrive. Really we must know Fallon Post office. What is your problem with me personally and who I'm living with????? I need my mail. And my address is not in Fallon nv also. Please update that. It made getting a phone and credit check to go through three times longer at Verizon than I anticipated. Please update your system. It's like, SUPER annoying and wasting my time. It's seems personal. Can't wait to call the mail fraud hotline. Is someone from high school mad I was their boyfriends fill in the blank space.... Sincerely, My finger in your face. Aprill Joyce Jackson Taylor Shoreline, Wa. 98133

Obviously carriers don't know east from west I get a lot of e badger Mail and not getting my mailread more

The people who work at the desk in the office are nice but they never deliver my packages. I'm…read morealways having to go pick them up. I order online because I don't have the time to go to the post office or to the store to pick it up. This is ridiculous! I work during the times the post office is opened and on the days they're not opened that's the only time I can pick up my packages. I'm planning to reach out to HR because I'm not paying a ton of money for shipping just to go drive and get the damn package myself. They need to give me money for gas and for wasting my time. Or start delivering my packages.

Awful service, currently traveling and they charge my card for mail they do not inform me of. Also…read morethey never respond to emails even after requesting a reply 5 or 6 times. Ipostal needs someone else, do not recommend this location. You pay $9.99 per month plus $2.25 for a piece of mail they even don't bother scanning it into your account so you know. Will stop once my annual prepayment is done.

Love to bring in my packages to the Office Mail Center. Staff always so friendly and super…read morehelpful. If you have any item for shipment, they will find the best price for you and tracking info for you to follow. The fun retail items are worth the trip alone. No packages required!

Received a notice yesterday that the Post Office could not deliver a package on Monday so I could…read morepick it up today. I presented the notice to the employee. She came out with the large package (a toaster oven) on a dolly. She explained that the contractors delivering mail were getting so many large packages they could not get them all in their vehicles every day for delivery. She wheeled the package out to my vehicle and put it in for me. Glad to report a good job all the way around for the Post Office and their friendly professional employee.

Even though I was upset about a very valuable lost package, that on the USPS site said was lost, a…read moregift for my daughter (we thought her cancer had come back) a few months ago, all of them at the Dayton Nevada branch were kind to me and tried to help, even though my behavior was out of line I apologized to all of them but I went in there today for the first time to mail something.......they all treated me weird and unfriendly but no matter......they still get 5 stars for having to put up with cranky people and yet they are still professional. I will now go to another town for stamps and priority mail etc.

This post office does a really great job of balancing their work load and keeping lines moving…read morerelative to the amount of business they take in and process. Overall the US Postal service has kept their prices as low as possible in today's economy. It seems the only people who give 1 star reviews is one bad experience, and they never give it another try. Once in a blue moon one thing may go wrong and only those instances in my opinion are documented and reported here on Yelp. I am thankful they did me a favor of bringing my UPS package to the UPS when I accidentally dropped it off to this location. The only bad experience I ever had here is the teller refusing to give me tape to close my box because she said they sell some on the shelf. That made them lose the 1 star I would've gave to make this a 4 star review. It may be policy to refuse offering tape to a customer, but when they know it is a reasonable request to ask for complimentary 8 inches of tape on a 20 foot role, that's not too much to ask. They would be a 5 star review if they did that, and also answered their phones when you need to call them.

This location has parking but is busy! I asked about walk in and they said it depends on staffing…read moreso don't come here and expect to get your passport on a Saturday. I was late to my appointment we live far in NW Reno and hit traffic I was less than5 mins late and was told by the lady I couldn't be seen. Loading and unloading the baby and I went in the long line before I saw the sign. Typical I'm sorry to say government run place. I feel like ppl should be understanding when ppl come out of their way with kids it just takes way longer!!! It's right next to the MHS. For service and kindness I suggest going some where else

Quality/Quantity - This must be one of the largest, if not the largest, post office in Carson City…read more It is huge! My pictures do not do it justice. Ambiance - Huge location, including the parking lot. Service - Okay. Mostly self service. Well today the line was crazy long?!?! See pictures. Open 5.5 days. Monday through Friday from 8:30am to 5pm; and on Saturday from 10am to 1pm. They are closed on Sundays. Services available at this location - Financial services (money orders, etc), passport, pickup services (mail hold, etc), business services, biometric services (fingerprint, in person proofing), etc. Price - Affordable. Owner Comment - Congrats on your success since 1971 (formed in Washington DC) with your $80B in revenue. Much controversy about your profitability or lack of it. This is an "independent" agency of the executive branch of our US government. You have an amazing history dating back to 1775, but I will not go into that here.

The worst post office ever. Here 20 minutes before they open, 3rd in line. They open 3 minutes…read morelate. They start with 1 clerk to help people and another at the desk but weighing mail. Maybe they should do that in the back when there are 20 people waiting in line. Finally another person comes to help. Both clerks in the back for 10+ minutes. Apparently they can't find what customers need. I've lived in Carson City for 5 years and EVERY time it's a similar experience.

Service is good, staff friendly. Used other local services & was most impressed with the vista…read morestaff!

I had a quite a number of certified mall, return receipt mailings to be mailed and got inside…read morearound 5:15 pm, shortly before closing. Annette was behind the counter and motioned me over. I explained to Annette that I had quite a number of mailings that needed to be sent out (3 separate bundles) and I needed separate receipts. Annette understood and she proceeded to handle my mailings with professionalism and efficiency. Definitely appreciate this as my day had not been going well. Going to the post office is usually a pain, but Annette made it a pleasant visit.