After being told at Wedgwood post office that they could not issue my PM express refund that was…read morenot delivered by the guaranteed delivery date in their local office and unavailable online, I was advised to call USPS Customer Service who could. The USPS agent told me I was given incorrect information and advised me to request a refund online or go to a local postal office for an in person refund not necessarily Wedgwood. The postal clerk at Lake City was efficient and well informed, issuing my refund after having me complete a refund form. I could have saved time had I gone to Lake City office first.

It pains me to write this review but the experience my son had here this afternoon needs to be…read moreshared. Teaching young adults life skills is a must. And bringing something to the post office to send out is one of them. When I had my son return an item via mail he took it to this location. Upon his arrival he was met with an employee (named Soo) who was on her phone. Being that this was my son's first time at the post office, he brought his item to the counter where the employee rudely told him he needed to tape the box as it wasn't secured already. He did just that and came back to the counter where Soo abruptly told him he needed to write down on a piece of paper the "to" and from". He went back to the other counter, wrote down the "to" and "from" on a paper just as he was told to and came back to the counter where Soo was. Mind you, the office was not busy and there was no line. He was met with more rude responses from Soo: "did you not write down the to and from? It needs to go here! You need to cut it in half and tape it here! Do you have more tape? Never mind! I'll do it myself!" Basically it comes down to this: Be nice to others. What ever happened to customer service? What ever happened to helping others and treating them kindly? Sure, this was my 17 year old's first time at going to the Post Office but like I've always told him, there are many ways to say something. Your tone of voice, your attitude and your countenance says a lot. Soo - it is clear you do not like your job. Maybe you are having a bad day, month or year. Don't take it out on customers, especially someone you might think you can have your way with just because they are younger than you. My son was kind, didn't talk back to (which he clearly could have) but he was respectful and did everything you said. But your poor and unprofessional attitude is a reflection of the United States Postal Service. Shame on you for taking out your frustrations and poor attitude on my son. Ending note: if you need to go to the post office, choose another location. Do not go here.

Gross employees rude unprofessional ups is 100% better but i had to use usps if i have a choice…read morei'll never ever choose usps Worst customer service

This was the second time I have received damaged mail. The first time was a bank statement that had…read morebeen opened, and then put inside a new envelope. The second time was this package, which the man at the counter said nothing about. I spun the box and commented on the hole to which he just shrugged and said it arrived like that. I've had to wait multiple days for packages to be sorted into my PO Box after they've arrived. I've had other peoples mail put in my PO Box. I only post on yelp when the problem is beyond a single experience.

Due to mail and package theft in my neighborhood, which seemed worse than ever during the pandemic,…read morea friend recommended opening a mailbox at Park Postal in Ravenna, where she has a box herself. It was an exceptionally good idea. I no longer worry about whether my packages or mail will be there when I get home, nor due I have to worry about putting holds on deliveries while I'm out-of-town. The staff at Park Postal takes care of it all. If I'm gone for an extended trip, they'll even package up my mail and send it to me wherever I might be. I have shipped packages through them less often, but have found them to be courteous and efficient when I do so. As part of having a mailbox at the facility, I also get a couple of dozen free copies a month, which I use sporadically, but still enough to make it a nice added benefit. Also, and I think this is really important: the staff is always friendly and courteous, including the owner Chris. They usually greet me by name, and if I have packages being held, they'll usually go back and get them unprompted. Great customer service!! If I could give them 6 stars, I would.

I needed to pick up a large and bulky package and lug it back to my place a few blocks away on a…read morehandcart as I didn't have easy access to a car. The staff was so kind as to help me secure it to my cart and was very efficient in helping me get my package. I'm so glad to have such a nice place to pick up packages in my neighborhood.

Finding a parking spot in front of the store is tough, but the employees are friendly and it's not…read moreoverly crowded inside. The store is well lit and organized.

Not sure why the bad reviews are but this place is great. It's my preferred UPS even though I have…read moreabout 10 of them next to my place. Why I love this place! 1. Free parking outside!! 2. It's in uvillage and next to Mud bay! Baci's favorite store! 3. Everyone here is friendly! 4. There are lines but it moves fast! 5. This location seems to open later than most in the area and they open 7 days a week! 6. And last but not least!!! The very very best part about this UPS!! They LOVE my puppy Baci! Woof woof woof woof! Sometimes we come in just to say hello :) One guy in particular is baci's favorite cause he talks to him. But everyone is so friendly to my puppy! I usually come in for package drop offs but when we don't have packages, we drop off some puppy love. What's not to like?!!

This has been my go-to UPS for package pick ups when it's an option for online shopping (ex: Nike)…read more Normally it's very straightforward and the service is pleasant. I am hoping this is a one-off, but my experience just now was so weird. The person assisting me was giving me a hard time for using an approved form of Real ID that wasn't a driver's license. They kept going on about how they need a driver's license to verify my address, which wouldn't have mattered as I just recently moved. Luckily their colleague jumped in and said my ID was fine and to just verify my last 4 digits of my tracking number. I went back to read my UPS email, and it does say that an officially recognized form of ID will be required when retrieving your package. Nowhere does it say it has to be a driver's license or that the ID must include your address. Again, I hope this is just a one-off as I haven't encounter this issue in the past from this location.

I've had amazing service at this location. I'm hoping my review can offset some of the 3 star…read morereviews. James and Elsa were very nice and were multitasking lots of customers. This is a job that seems to require patience, emotional IQ, problem solving, and most importantly resolving customer complaints. This team of folx is great. I also want to acknowledge the physicality of picking up packages. It's a lot of work.

Absolutely the worst junk people working at a desk. I came to pick the order up. Damos or old…read moreglasses guy took my id to get my order. Then he asked for the order number which I did not have as I ordered on Canva. Old glasses guy started yelling at me rather than helping for no reason, he did not want to help me and started servicing the other client besides me. I told him to chill out, I'm a client he is an employee don't give me this attitude. Today I visited your FedEx Office location to pick up an order under my name. I walked in, gave my ID, and started giving my order number. The employee kept asking me for the number even though he had already been holding my ID for about two minutes. The email from Canva clearly states: "1. Tell a storeperson you're collecting a Canva order. 2. Bring this email as proof of purchase. 3. Orders are held for 30 days." I showed the email, but instead of helping me, the glasses guy gave me attitude and started raising his voice, getting nervous and impatient. I told him calmly to chill out -- I'm the customer, and his job is to help, not scold people. Then another employee, Casey, jumped in and immediately became verbally aggressive. He raised his voice, put his hands up in front of me, and escalated the situation for no reason. It got to a point where I felt the need to start recording just to protect myself. As soon as I started filming, Casey said he wouldn't give me my order while I was recording and went to the back of the store. I kept asking for the manager's name, number, and for my order so I could leave. After I stopped recording, Casey finally came back out, asked for my name, and handed me the order. Turns out the order was already under my name and didn't require any number at all -- meaning I was yelled at by two employees for absolutely no reason. This behavior was unprofessional, hostile, and completely unnecessary. I'm requesting that this incident be reviewed, and I would like the store manager or district manager to contact me regarding appropriate action so situations like this don't happen to other customers.

Service request! You need to call fix the bathroom seat. The place is nice and clean. Everyone is…read morevery helpful to!

I came on a Wednesday around 3 PM for an Amazon return. There was no line, and the staff took my…read morepackage and processed it efficiently. I appreciated the quick in-and-out. Parking was easy since there was a parking lot.

Came here after visiting a FedEx store close to my house, who wanted to charge me $50 to send a fax…read moreusing the self service machine. The staff here sent it for me, waited through busy signals until the line was open and then waited for confirmation for $20 (a big fax). They were friendly and helpful to me and to several others using their services. Well worth driving an extra mile or two.

A lot of times packages aren't scanned so the customer is left to guess which day & time it…read morearrives. A single route will have different start points depending on each individual mail-person. This diversity makes it impossible to establish a narrower/better window of delivery. I can understand a carrier may prefer to start at a particular point. Maybe they want to start at a less challenging to gather momentum or they want to lighten the load faster by going to a cluster of boxes (apartments, assisted living, business complex, etc). I wish the best for carriers and only ask for a standard of common syncopation be established so the customer can better determine an arrival time.

Worst post office in Seattle. I accidentally dropped off a package for UPS. It sat at the post…read moreoffice for over a month. When I called they said I they would set it aside and I could pick it up. The lady at the counter argued with me that they didn't have it. I insisted to speak with her manager who quickly got it and gave it to me. Another time I submitted mail forwarding and brought all my id to have it verifying. He glanced and at the ID and submitted the paperwork. 2 weeks later I got a letter saying I had to come in and verify my ID! If at all possible go to another location!

Note: this is not reviewing their shipping services…read more I had driven past Sip and Ship sites for years, Ballard now shuttered, and Greenwood remained open. However, their 2/25/26 IG post caught my attention with regards of their version of Cafe Besalu's ginger biscuit. Direct quote: "reimagined by our talented baker Emma in our little bakery corner. She's perfected the texture, warmth, and that signature ginger sparkle." Some background info: Cafe Besalu was a beloved pastry shop in Ballard from 2000 - 2017. When the original owner and his family moved to Spain, the shop was sold to Herkimer Coffee, which then later closed the site permanently in 2023. Their 3/2/26 IG post literally got me in my car..."Flaky. Buttery. Perfectly spiced with that subtle ginger warmth that makes you pause mid-bite. This isn't just a cookie. It's a little Ballard classic - now freshly baked, ready, and waiting for you." I was able to get a parking spot close to the shop, never been until that morning. I was literally floored that this indeed had shipping and retail areas, but also an actual cafe with onsite seating - cafe tables and a window facing counter. But oh my what stopped me in my tracks was seeing the pastry case. I haven't seen such a lovely display in awhile. It seems most places, product are stacked, messy display case trays full of crumbs and pastries askew. Clearly head baker, Emma, takes full pride with the variety of baked goods nicely curated. I was told that the ginger biscuits were just pulled from the oven an hour ago. I purchased two of them and also one each of the peanut butter cookie and ginger molasses cookie. Heavenly scents permeated my car as I drove back north. The ginger biscuit had a nice tender, moist crumb. The Homie savored this the same day and brought him back to his childhood. I ate mine the next day and it was superb. Perfect distribution of the candied ginger warmth and that notable bejeweled top texture. Delicious! The ginger molasses cookie had that perfect balance of crisp edges and moist chew. The sugar exterior literally sparkled when I photographed it while on a road trip stop. The peanut butter cookie was ginormous and was very delicate. It had broken into five pieces. It was relatively thin, had a sandy texture, and subtle peanut butter flavor. The Phinney Ridge - Greenwood - Ballard neighborhoods has quite a collection of indie cafes and bakeshops. I'll have to say that Sip & Ship in Greenwood provided that gotcha moment with their high quality, fresh baked goods. Note to self - they have shipping and notary services too. But those baked goods....definitely, I'll be back!

I went there for notary services and was helped as soon as I walked in the door. Very nice people…read more Stopped to browse all the cute stuff they had.