This branch has problems. We needed to close a rented box. Opening it was easy; closing was a mess…read more Unlike setting up renting a box, which was done by walking in, closing had to be done online. It was a 3 page form, mostly boiler plate legal gobble de gook. A fee of less than $2.00 had to be paid on a card (the bank made out on that). I took the paperwork and proof of payment to Scappoose P. O. I had both keys, but was turned away when I didn't know the box number & the old guy at the counter said he couldn't look it up. I went home, got that and drove back. The same guy was there, looked at the keys, paperwork and now had the box number. There were 4 signers authorized to access the box. The guy now wants the person who opened the box to make an in person appearance to confirm closure. I asked why someone had to leave work which would've been reflected on his paycheck, when he had everything needed to release the box back to the P. O. I felt like I was dealing with a kid who loved arguing and pushing people's buttons. So professional! He finally gave up and took the keys. As a retired business owner, he was lucky he didn't work for me. Shameful attitude.

Scappoose post office is the worst and most unprofessional post office in Oregon. The Postmaster…read moredoesn't care that her staff is rude to the public and daily misdelivering mail and packages. In 1 years time, I have had 9 packages come up "missing." The post office doesn't care and refuses to reimburse the public for items they deliver wrong. Daily I have multiple other people's mail in my box and when I mention it, they say ok thanks. There is no accountability at all for these people not doing their job correctly. The staff at the counter is extremely rude. WORST POST OFFICE. Do yourself a favor, make the drive to St.Helens to send and receive your mail. Makes one wonder if they are taking the packages and blaming it on being misdelivered.

You call yourself an authorized UPS shipper but can't even supply UPS boxes to ship items and make…read morepeople pay for a box from your store AND $2.95 to print a label since you can't scan the UPS barcode. What a joke! I will know NOT to use this business especially when employees are rude, unprofessional and unwilling to help. I've used "Postal Annex" style businesses all over the US and this is by far the worst. I'll take my business elsewhere.

Always friendly and helpful! Drop off/ship there a few times per month and always receive good…read moreservice.

Unfortunately my mail is jammed in my box. I have had my…read morecards and photos damaged. Customer service is great, but whoever is putting the mail in the boxes aren't taking and care. The cost of having a box is ridiculous so I think that you should receive your mail undamaged. With the holidays coming I hope holiday cards arrive uncropped or bent.

I ordered an item from Amazon yesterday. it was supposed to be delivered today. the tracking…read moreshowed it out for delivery from St Helen's at 6:00 am. by 4 pm it hadn't arrived. I click back and discover that the carrier claims that our driveway or porch was inaccessible. the same driveway where we drive in and out ever single day. in fact our friend drove out about then. so it wasn't delivered . they did not attempt to deliver squat because we were sitting right here in full view of the driveway front and back. then I called to find out WTF but you can't reach anyone. if you don't provide customer support on Sunday, why claim you deliver on Sunday? by the way we have no attempted delivery slip. I am disgusted. if I didn't need the item TODAY I wouldn't have ordered it to be delivered TODAY.

I had no idea that this place charges over market rate for USPS mailings. Cost $6.00 to send an…read moreoversize envelope with a card in it to Portland, would've been a couple of bucks at the post office. Live & learn (won't be back). What a ripoff.

Not enforcing mask rules. I went in to mail some stuff and get a notarization, walked right back…read moreout. Companies that don't care about my health and safety don't need my money. Unfortunately, I paid for a mailbox there for a year. Today, I went there again and they are still not enforcing mask rules.

I have a small etsy business and have been using this post office regularly for about a year. The…read morepeople who work there are always friendly and helpful. It's certainly not the easiest job to deal with the public under the conditions imposed on the USPS (and a pandemic), but these folks really feel like part of the community, and are always so kind.

Here is where you escalate a complaint about these people:…read more hotline@uspsoig.gov Any complaint that you put in thru the Web site goes to the supervisor, who is apparently a large part of the problem. If they steal your mail (which is apparently a "thing" with this office), call the police and file a report. Enough people making enough complaints might actually get something to change.

The Vancouver area postmaster is doing a horrible job addressing customer concerns. I asked for…read morehelp with trash being left into my mailbox, and obstructing my mail, and was promised that the offending items of mail would no longer be delivered to me. They even confirmed that it would be permanent, and I would not have to call in again. Here we are a couple months later, and my mailbox is full of loose pieces of coupon trash in which important pieces of mail are getting hidden in. I tried calling and no one is answering. Why are our taxes going to this institution?

This is a pretty solid post office. No one reviews these type of places except for when there is a…read morebad experience. The staff at this location is my favorite in town and they always are happy to help with whatever. The only complaint is that they close on the weekends super early, so makes it hard to ship out on Saturday but lots of other post offices open to choose from if you miss the window.

Beautiful historic building with great people offering thoughtful service. It's a great post office…read morewith a convenient drive through drop off box for stamped mail.

this is a great post office, one of the only ones I trust to get my packages delivered!read more

If you want to wait forEVER go here. You also get to wait when NO ONE is in line because they can't…read moresee fit to have someone responsibly watch the counter and you get to be treated incredibly rudely. And the hours are not reflective of a growing community. If you have to use USPS (I pay more to use UPS and it's worth it) make the drive to Vancouver or Battle Ground save yourself the hassle.

By far the most amazing small post office you will ever visit! The ladies that work there are…read moreamazing. Also, love there is a Shell gas station and mini store with yummy food too.

I was on vacation with my kids and needed to mail a postcard and they were helpful and open hours…read moremost post offices are normally closed.