Another extremely positive experience with an employee who went above and beyond to help me! A carrier had mis-scanned one of my packages out for delivery as "delivered: picked up by individual at post office" when I did not do so. Cause for panic, yes. However I was able to get in touch with Kevin at this location who personally took the time to locate my package from the carrier, follow up with me by phone call the next day about an update, and deliver it to my house before I was leaving to go out of town. I truly thought I was never going to see this package or it would be a multi-week endeavor, and Kevin was able to solve it in under 48 hours, all around the holidays no less! read more

How to go back two times still couldn't ship a package first time they couldn't print out my label even though I had a QR code for them second time an old label that was on there a corner was left and they wouldn't ship the package worst post office ever read more

As other online reviews have said, Blanca is extremely rude and should not be working a customer service job. I've worked in customer service, and even on my worst days I never acted the way she does. The first time I interacted with her, she yelled across the room at me "shipping or picking up?" I said I was shipping, and she said "over here". Her tone immediately put me off. She then commented on my tattoos and asked how much money I've spent on them. Kind of a weird question - but I answered and said "a lot". Then in a very judgmental tone, she said "they're expensive". I laughed it off and then she said "I'm sorry, but they're expensive" while shaking her head. She then took the package I was mailing and carelessly threw it behind her toward the mail slot/curtain. I went back to the post office today, hoping Blanca wouldn't be the one to assist me (thankfully I was helped by another person who was very kind and efficient!). However, I saw her be rude yet again to the customer she was helping. The customer came up to the counter, set her documents down, and wasn't even able to speak before Blanca said "Are you shipping? Picking up? Certified mail? What do you wanna do?" like she just wanted to get it over with. How she hasn't been fired is beyond me. From what I can tell, there have been so many complaints about her for YEARS now. I feel so bad for the employees who have to work with her. read more

What is wrong with these people that are working here? I don't know her name. She was a black woman. I had a bubble envelope with a very important picture in there. She asked me what was in there. I told her it's a photograph. She started bending it she pressed on it then she bent it. Why would you do something like that? She needs to be trained Much better this is the worst Post Office I've ever been to and I've been throughout the country various times! read more

The 2 women that were sitting at the counter were gossiping with a customer for more than 5 minutes before one of them looked at me, rolled her eyes and said "Next" and let out a sigh of annoyance. The clerk asked what I needed and as I started to tell her, she cut me off to add more information to the conversation next to her. I waited until she was finished and restated my purpose for being there. then she says "What else do you need?" as I started to tell her, she points to the end of the counter and says "Over there!" I respond with "What's over there?" She says "He can help you over there" and then loudly yells NEXT. There was no one at the end of the counter so I waited about 5 minutes and he came out of the back, walks over to the rude lady and then comes back and asks How may I help you. I tell him, he goes back to her she says NO and so he comes back to me to tell me I cannot get the tracking labels I need because then she wouldnt have any and she needs them. I just gave up. Its not worth going in there unless you want to be treated poorly. read more

USPS has Just nosedived since dufus drumpf appointed unqualified DeJoy onJune 15, 2020. YESTERDAY, Mon 13 Jan 2025, the U.S.Post Office staff here accepted a CERTIFIED AND RETURN RECEIPT that we paid in more than $9.00 for our Est. Payment #4. We do this for the peace of mind to know it made its way by the incredibly underqualified staff across the country who are left working. The green return receipt gets attached to our IRS mailing envelope. When it ARRIVES in Cincinnati, Ohio later in this week (SUPPOSEDLY)....only THEN does it get signed for by the person who picks up the mail for the IRS and finally returned to us to confirm its arrival in Cincinnati. Except, we received this return receipt in our mail box TODAY, ONE day later. So, how are you going to fix THAT, USPS?? How??? Please advise. read more

Linda Post Office 92111 is the worse post office in the 47 years we have lived here. We have lived in 6 different areas of San Diego. The current Supervisor is no help except to tell me I had been given the only mail that was held for us for a month after going there 1/30 & 1/31. He has not a clue what's going on. He said we had no packages or any outstanding mail. On February 1there was a miracle! I went to our box and needed a wagon to collect all my delivered packages and outstanding mail. Do not have this Post Office hold your mail and avoid it if you can. while I waited for him to check again there were 12 people in line and one clerk while the other one was busy decorating for Valentines Day. Attached is a picture of the mail that he said I didn't have. read more

No one ever answers the telephone. Why can't they answer the phone or at least have a voicemail system to call back.

The 2 black hair lady's are so slow and just throw the packages had a line the door and moved so slow

I always come to this post office and Elizabeth is always so kind and just the biggest sweetheart ever! She always has the biggest smile on her face. All the staff is awesome :') read more

This is the worst post office of any in the country. If all the post offices were eliminated this would still be the worst. There is one reason. Her name begins with a BL and ends with a ANCA. That's right...she's Blanca, ladies and gentlemen. Her claim to fame is that she shows no shame. It's like she wakes up in the morning trying to be the Post Office Terminator. "Must seek out happy customers and destroy their lives" I cannot tell you how many times I've gone into this post office and hoped I would get someone other than her...someone pleasant...someone that loves meeting people and providing great service. Nope...it's always her and she is as mean spirited as they come. I wish the Post Master General would just grant her early retirement and put us all out of our misery. Until then, do yourself a favor and seek out another post office. read more

I was trying to return some stuff I ordered online and was reusing the box the retailer sent me. I ripped off pretty much all the labels on it but the tiny white blank pieces were not wanting to come off. I thought it would be fine. As soon as I was next in line, Blanca straight up started yelling at me. She yelled and pointed at me saying something like, "OH NO YOU DONT BRING THAT IN HERE! THERES A SIGN!" She pointed at a sign I'd never seen before that had pictures of boxes with old labels completely blacked out with a sharpie or something. I don't frequently send packages so how would I have known the tiny pieces of a label weren't allowed or even less set her off? Her co-workers and the other customer there all just stared at her. All other activities stopped so my business was all of a sudden everyone else's. She quickly realized she was out of hand and tried to back track and be nice but it was too late for me. I felt like a pile of steaming hot doo doo. I'm not a child and I didn't intentionally do anything wrong. If I was coming in every week with boxes covered in old labels and she'd told me time and time again, I'd understand her reaction but that wasn't the case. She yelled at me like I was some kind of delinquent. She's so mean man. read more

Lazy and slow staff. Broken equipment. Lack of knowledge of what can and can't be done. One employee told me I can't add additional postage to a package, which I have done dozens of times over the years with zero issues. Typical worthless government employe! Waste of tax and rate payer dollars. read more

Called about my missing packages and a gentleman answered the phone and was extremely helpful. Said I could come through and pick them up without a problem. Apparently my whole apartment complex's building mail got held due to broken mailboxes. I get here and immediately the lady at the front named Blanca is rude and dismissive!!! I told her about the mailbox issue and how a whole building's mail is being held at this location and she said rudely I DONT KNOW ANYTHING ABOUT THAT. She gave me some additional backhanded responses and told me to wait to the side. This lady is the worst. Can't believe some people are so miserable they exist solely to make others miserable. Giving an additional star only for the guy who answered the phone smh. read more

This review is long overdue. I've been coming to this post office for years. Just wanted to thank Blanca for her caring, outstanding customer service. She makes my day every time she waits on me.. Thank you Blanca read more

This morning, I went to the Linda Vista post office around 9:40. Only one window was open, and the customer there was taking a long time, so I was waiting next in line. Eventually, more people started lining up, and finally, another window opened. When I approached it, I was told that people picking up packages should go to window number one. Since I was there for a package pickup, I complied. However, no one was at window one, and the person who had directed me there was well aware of it. No one came to assist me, and I ended up waiting for over 15 minutes. Eventually, another staff member came out from the back but ignored me even though she clearly saw me standing there. When I asked her how much longer I would have to wait, she showed no remorse and responded, "I just got here, so I don't understand why you're upset. I'm going to help you now, so calm down." No one apologized, and I was left feeling extremely frustrated. The staff at this location only seem to care about themselves, and even when they see customers waiting, they ignore them. This is the worst location. read more

This place seriously sucks. The absolute worst of all time. I really don't understand how this particular post office can be so terrible. My condo complex routinely has issues with mail and packages being lost/mishandled by this post office. I regularly receive my neighbors' mail, and they receive ours. Lost packages are the norm. The issues with this post office have become so frequent that I will actively drive out of my way to take my outgoing mail to a different post office because this one is so unreliable. At this point, I anticipate any package shipped to my home address via USPS will be lost. If I am expecting anything to be delivered by USPS, I will try use a different shipping address so that it is not handled by this particular post office. I have lived in many different places in San Diego, and never had problems with USPS until moving into my current residence. We never have issues with any other delivery carriers like FedEx, UPS, etc. The packages that do manage to be successfully delivered are always in rough shape, with holes, rips, and tears in the packaging. The most idiotic thing my mail carrier ever did was decide to SMASH my save the dates for my wedding into my tiny mailbox instead of placing it in the parcel locker like someone with common sense would. Every single one of them was ruined. I've seen packages carelessly left on the ground when they were too big to fit in the mailbox. The mail carriers just don't give a damn. And then there's the attitudes of the staff working at this post office. First of all, this post office is always crowded, with long lines and workers who are in no rush to keep the line moving. When you finally get to the front of the line, the workers are not helpful at all, and there is an 80% chance they'll make you wait in another long line to speak to a manager for something simple. After multiple interactions with my local mail carriers and the staff working inside the post office, most have been rude, incompetent, and indifferent. My experience in other post offices are nowhere near as awful as it is coming here. Just go to a different post office if you can, and hopefully your address doesn't get mail delivered from this one. read more

One of the staff, Blanca, was very unhelpful. When I was trying to send some medicine to one of my family member, the lady said no I can't do that, told me to call someone to do that, and then wrote down "Go to another post office" instead of the number I was suppose to call. read more

US Post Office - Lady wrote down this instead of the number I was suppose to call. - Post Offices Near Me - San Diego, California

The Window Clerk (named Yevernia or Yevenia) wS SUPER RUDE to me as soon as I walked up to the window. She basically told me that I needed to do HER job and make sure that all of my certified mail labels and return receipts were in the right order for the right pieces of mail. I told her that they ARE in order and if she took 10 seconds to look at what I placed on her mail counter window, she would know that. She then huffed and puffed as she affixed the certified mail and return receipt items to each piece of mail. VERY rude. I told her that I did her job 20 years ago in 2000 and that I was also a supervisor. I let her know that if she were my employee behaving in her manner, that I would not pass her on her probation. I would have been embarrassed to have her greet USPS customers. By the way, she was yelling at the customer before me and I was hoping to get her so that I could let her know. She may have been having a bad day, and that is allowed, just don't take it out on the customers. read more

I wanted to share my unpleasant experience with the worker named BLANCA. As I waited in line, she had already glanced over at me with a bothered face as I had a couple of packages to ship. I then proceed to her when she calls out "nexxxtt" in the voice from the receptionist lady from Monsters Inc. I start to place my packages on the counter and she asks "Is it more than 5 packages?" I count them and say yes it's 7. She then shared that I should fill out some form & showed me the form & said something about making it faster when I bring in packages and being considerate for her and others in line. She proceeded to point out the 3 people in line as if I didn't wait patiently for my turn in the same line. She then tosses my packages into the bin. I then try to ask her how her day is going to try to loosen up her dullness but nope, she was still so rude! I know the staff are union & all so they don't seem to care about giving the best service but maybe Blanca could try being a little more welcoming & friendly to make the customer's experience a little more pleasant. read more

Rudest lady from HELL works here, I will NEVER return there. Twice she has been extremely rude to me. If your package isn't the way she wants it she will treat you like a POS- she is a miserable person. The rest of the team there seem nice and I feel sorry for them having to work with her. Her behavior is completely unacceptable and uncalled for. The leadership at that office needs to address this woman. Don't waste your time at this branch. read more

This post office is horrible. Refusing to deliver my packages to my apartment. The manager, Jennifer, blamed the customers of their missing packages and said she hates having her delivery person come to my apartment. They don't even try to mail my packages anymore, all I get is an email notice that my address is incorrect. I really hate dealing with USPS. They don't take any responsibility for their wrong doing, instead they try to put the blame on the receiver. read more

US Post Office - My address is correct!! Trying to avoid sending packages to my apartment. $3 redelivery fee. - Post Offices Near Me - San Diego, California

I rarely visit the post office. I may drop in a few times per year maximum. I pay all of my bills online, so only drop in if I need to mail specific documents or if I need stamps. Parking is usually plentiful at this post office location. Service the few times I've gone has been decent. Lines can be super long depending on when you go. I have found early morning, lunch time, and right before closing are usually the busiest times. As a result, I always attempt to go between those times and I'm usually done quickly. Today I went around 3:00pm with my God Daughter in tow and there was only one person in line. I was in and out of that joint in about 5 minutes flat. This location sells shipping boxes of various sizes and greeting cards. Very convenient if you're forgetful or on time crunch. read more

US Post Office - Someone is practicing their photo bombing skills. I taught her well. :) - Post Offices Near Me - San Diego, California

Save yourself the trouble and don't go to USPS. Specifically avoid Blanca, she put in the incorrect address after I had confirmed the correct one which resulted in my package lost. Not only that, she decided to leave the return address completely blank after I had given her the return address I wanted on the shipping label. She's rude, dismissive, and malicious when dealing with customers. There are plenty of bad reviews on her for a reason, but USPS decides to do nothing about it. read more

BEWARE Mail is being stolen from the mail boxes located outside in the drive-by area. Our mail was stolen from these outside boxes. My husband has discussed this with the manager of the branch. He knows this is happening. And, he has requisitioned that the boxes be removed. Until this s l o w moving process takes place, walk your mail into the building. read more

The 'service' is horrible. We put mail out to be picked up a 9 a.m. and it was not. Checked with neighbors and THEY got mail, but we did not. I take care of a neighbor's house when they are out of town, and they get a 'mail hold' order. Unless they actually TAPE the actual order inside their box, the idiots keep delivering the mail. Lousy management and NO service. read more

I was inspired to write this review purely because of the QC and Claims team at this office. Every time I've put in a claim, they've responded either in a few hours, or next day. The staff who makes the calls are very sweet and helpful. I don't know how the staff you interact with physically are. But rest assured if you have an issue with a package, the claims team at the Linda Vista will take care of you. read more

Insured item delivered was damaged. Filed a claim. Received a letter and took the letter and damaged item to the post office, who failed to file it as a claim on their end, so of course they denied my claim, so now I have to file an appeal. Thank goodness I did not lose the receipt for the item they gave me when I handed over the damaged item, otherwise I would have no proof, something the USPS was betting on. Scumbags! Make a huge hassle out of a simple insurance claim. read more

I never leave reviews but my husband and I just recently came here to do our postal services at the Comstock location and oh my god were these ladies so incredibly rude to every customer!! We couldn't believe it! Everyone that is working there should just be grateful that they have a job during this Covid-19 and should not treat customers this badly!! There was a long line at this postal office and it was very quite in there so we were all able to notice how badly each customer was treated and talked to. How dare you treat customers this way! If you don't want to do your job, I would be happy to do it for you! read more

This worst post office, I'm 9 months pregnant and Blanca who works there shut the door right in my face at 4:59pm. This is just shows how inconsiderate these people are here bad representation of USPS overall, definitely won't ever come back to this location. Do better and have some customer service training or hire better employees. read more

It all depends on who's helping you at Linda Vista Comstock location. Some are nice and some aren't. I approached a Latina chick there and she's aren't friendly. She looks like she's miserable working there. The look of I wanted to get off work because I'm not happy with my job kind of ordeal. Stupid.... why don't just be happy that you work for a government job! My best advices is to give up and quit and give your job to someone that's nice and helpful. I'm The one that's bringing y'all business by paying for my PO Box and among other services that costs me money. So piss off...be a real customer service personnel to customers...): read more

Horrible lines!!! To many people picking up packages should be a separate line! Employees are annoying and get to personal and talkative. Just get people in and out. I have exact change for my rolls of stamps I'd like to get out of here asap! Again I'm back at this post office was here yesterday bought a money order with my EDD card $1000 and I came back to day to buy another money order for $855 with my EDD card the teller today is telling me her machine and their policy is chip cards only when this card has no chip, the refused to serve me lady was very rude I was very irritated because how can you do something on 5/27 and then on 5/28 are absolutely telling me I can't WELL I HAVE A RECIEPT RIGHT HERE STATING CLERK #23 COMPLETED MY TRANSACTION THE DAY BEFORE ATTEMPTING TO PURCHASE THE SAME THING. They NEED TO GET THEIR RULES AND REGULATIONS SET STRAIGHT BEFORE THEY HIRE UNEDUCATED PEOPLE. I feel COMPLETELY DISCRIMINATED BY TGE CLERK TODAY AND THEN THEY ASK ME IS MY NAME ON THE CARD, YES BUT THAT DOES NOT MATTER ITS A DEBIT WITH A PIN NUMBER WHY ARE YOU ASKING ME PERSONAL QUESTIONS 100% hate that's all I feel every time I try and do business here and the part that sucks is I have to do business here at this location 3-5 times a week!!! read more

US Post Office - Post Offices Near Me - San Diego, California

I go out of my way and drive additional miles to another location JUST TO SPECIFICALLY AVOID BLANCA. she is the worst and makes you feel like you're the dumbest person in the world. I wanted to ship a package to Turkey, she looked very very annoyed and said I had to fill out a customs form, I asked for a pen and she rolled her eyes and said she doesn't have one. Luckily a very nice lady who was in line let me borrow her pen. Once I had the forms filled out I got back in line and hoped to god that I wouldn't get BLANCA again. Nope. I got her again and again she was very annoyed with the fact that the address in Turkey was in Turkish. Like no shit Sherlock. She proceeded to scoff and shake her head and she tried to read the words I even spelled them out for her. She messed up putting on the mailing package and said I don't know if it's going to get there because the sticker is folded. I asked her if she could just print another one and stick that on top of the poor job she did with the first one. She said no and that she would have to charge me again for the new shipping label as if it was MY FAULT for not sticking it on there properly when SHE was the one who did it! Seriously! Stop working there lady!!!! BLANCA IS THE WORST EXPERIENCE I HAVE EVER HAD WITH ANYTHING EVER read more

Parking is ok. Sufficiently sufficient. Service was ok. Not much to report one way or another. A post office is a post office. I use post offices a lot and this ine runs in the middle of hot and cold. read more

US Post Office - Corner of the room. - Post Offices Near Me - San Diego, California

The bigger space but yet slower service post office I have ever been to. Just buying stamps or dropping off mails will be chaos. read more

US Post Office - Post Offices Near Me - San Diego, California

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Remember the episode on Seinfeld with the soup nazi? This place kind of feels like that. Stand in line, have all your stuff ready, make the right moves and you'll get out no problem. The staff doesn't go out of their way to be overly joyful but is that in their handbook? This isn't starbucks people. read more

Came here to mail off an envelope amongst other things. The person who helped me was super friendly and courteous. Great conversationalist. Very polite. This is definitely one of the largest post offices I've been in. It has a decent sized parking lot. The place is very roomy and lots of PO Boxes. But like all other post offices, usually there are only 2 employees that handle the front. As a result, there's always a line. But regardless, you'll at least feel comfortable while waiting in line. Everything they have is stocked, for example, the flat rate boxes of varying sizes. Overall, I've had nothing but friendly encounters with the employees. read more

why will none of the post offices in San Diego answer the phone!! im having issues with my mail getting sent to my house and no one will help me!!! read more

This is the worst post office in the world! Every time I come here I see angry faces, disgruntled tones and the slowest most inefficient service. I highly encourage everyone to by pass this location and drive a bit dither to the in Claremont or Serra Mesa. It's nice to belong to unions and get to keep your job by doing the utmost minimum. read more

I wish they would pick up theirs phone. Why having a customer Service line when no one answers it? read more