I visited this USPS location to ship a small package and had a frustrating experience overall. The clerk initially told me I needed to pay around $55 for the shipment and sounded very certain about it. However, his coworker overheard the conversation and corrected him, explaining that the USPS First Class/Priority option for small packages in the ~$10-$22 range was acceptable instead. There were also multiple errors when entering my address information to create shipping label. It took about four attempts before everything was finally correct. What made the interaction more frustrating was that the clerk partially blamed my handwriting, even though I wrote everything clearly in capital letters. In fact, some words were entered correctly on earlier attempts but incorrectly on later ones, while different mistakes appeared in other fields. That made it clear the issue was not my handwriting, but repeated data-entry errors during the transaction. I remained polite and cooperative throughout the interaction, so it was disappointing that there was no acknowledgment or simple apology for the inconvenience after the repeated errors and confusion. Overall, the issue was eventually resolved, but the experience lacked accuracy, communication, and professionalism. 3 stars. read more

SIX MONTHS. October 2025 to March 2026. That is how long it took for me to get my mail off of HOLD and delivered back to my mailbox after requesting it be re-keyed due to someone having a master key and stealing mail from our neighborhood. I mean the staff is courteous and helpful for the most part, when you come in, but the wait is horrible. There is usually only one, sometimes two, people at the counter with a long line to wait. So, don't come here if you're looking to get in and out. Be prepared to wait at minimum 15 minutes or more. I just say, after repeated visits and being told, "I'll pull your address so it gets done soon," for almost 6 months, did not make experiences at this location feel good. read more

Service is fast and a long line does not take very long to get thru and they are always nice at the counter :)

This location does not scan in packages left in the prepaid drop off area instead they just load them on a truck and never scam them in. The management is really bad here they have no scheduled workers for certain areas and the manager also does not know which employees are assigned work. Your package can easily get lost or stolen at this location I would not use USPS at all.. read more

Came in early on a Friday hoping for a quick drop off. and I was not disappointed in the services I received today. However, compared to other post offices, this one does seem to have some management issues and that transfers to the inconsistency in their staff services. Nonetheless, I am always happy to see positive changes. read more

Just moved here and needed to mail a package. The Postal office is a little hidden due to the overgrown grass all around it. Not many people were in line. There was just one attendant present rushing people along. Efficient just not very sociable. Plenty of parking all around. Just look out for that left turn to get you into the parking lot from the main road. read more

US Post Office - Easy to miss entrance. Over grown grass everywhere - Post Offices Near Me - Sacramento, California

The service attitude is very bad. I make an appointment to pick up the parcel every day, but they only take one-third of the parcels. They don't come to pick up the rest, and sometimes they don't even come to pick up the parcel. There is no use in making an appointment. They will tell you that the post office is short of staff and refuses to pick up the parcel. So what is the use of the appointment service set up on the website to pick up the parcel? I make an appointment for 500 parcels every day, but only 100-150 are taken away, and the rest are not picked up. I made an appointment but it clearly says 500 parcels. Then a letter comes to tell you that your parcel is not 500 because they haven't taken all the parcels. So it must be different from the appointment quantity. I contacted the manager many times but there was no response. This is a problem with the 95828 post office. read more

The people that works at the post office need big improvement to do. I understand they get thousands and thousands of packages and mails but these people here are just so lazy, they lose your packages and just choose not to get their lazy ass to the back and check for your package on hold when the tracking number clearly says it's on hold ready for pick up. The supervisor of this post office needs to do a better job training their people and put them in check. read more

What the hell has happens to this place. This used to be the king of the post offices. It's worst then the Brookfield post office now! Got to the counter the person there was beyond rude.. If you don't have to go here any more then don't. The landscaping what the hell happened. Is there a place I can tell the government about there gardening skills?! One star, super hood, do not visit.... It's cost too much! read more

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The girl in the front has the biggest attitude every time. I hate coming to this location, the workers need to be managed better.

Hmmm so I just rented a spot in the area, did not have mailbox keys. So took lease agreement to get a key waited in line for about 45 minutes. Then was told a new key will be it in the mailbox. I questioned how do I obtain the key if I don't have a key and will be placed in the mailbox? Then was told to speak with the mail carrier. it's been a week, no key. read more

Poor service. Stop to pick up mail. Rang the bell and stood there for what felt like forever and nobody ever came to the window. The lady who was in front of me got fed up and left. Not sure how long she was standing there before I've arrived. One of the staff who looks like was setting up their lobby didn't do anything to assist. When asked if there was anyone working the mail pick up window she literally said ring the bell and someone will come. Well guess what nobody ever came. This is ridiculous when their sign states the mail pick up windows opens at 8:30 AM and there's nobody. Poor service. read more

US Post Office - Post Offices Near Me - Sacramento, California

for some reason the mail man doesn't seem to like his job to much. throwing packages damaging my packages also doesn't leave key so I can get my things does it on purpos. read more

Mr. John. Black guy, he is a lazy employee. He's so slow to finish his job. Not serious at all. I don't know why he got hired.

What are these people doing here? Dropped off a package on June 25th. It just sits there. It's supposed to go to FedEx but nothing is happening. I fill out a find my package request on July 8th. They update the tracking to show they still have my package on July 15th. Then it just sits there again. Doing absolutely nothing. I fill out a second find my package request on July 23rd. Finally they get my package to FedEx. This package was a return. It took almost one month for USPS to contact FedEx to pick up my package. Had I known when I printed out the return label that said either drop it off to USPS or FedEx that this would happen I would've driven farther to FedEx and hopefully avoided all of this bullshit. I understand covid is happening but my package sitting there for almost one month is baffling. If I hadn't filed out those find my package request I'm sure my package would still be sitting there. read more

US Post Office - Here's my package finally getting to FedEx after sitting at USPS for almost one month. - Post Offices Near Me - Sacramento, California

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This location needs some MAJOR landscaping overhaul. This post office looks abandoned. Its a shame

I reported a carrier to the manager of this particular office and the carrier submitted paperwork about a dog that was never at my home, it was the neighbor's dog and across the street from the central box. I had to go speak to the manager and he spoke with me about my interaction with the carrier versus it being an actual incident about a dog. My package was processed in this particular office and scanned yet I never received my package. Open investigation into my lost package now. read more

Review During Covid: Damn, I feel bad that many people have had a bad experience at this post office. I, personally, didn't have a bad experience at all. This post office is definitely a lot larger than some of the post offices I've been to. The parking lot is pretty big so you shouldn't have a difficult time finding a spot like some of the other post offices I've been to. On the inside, there are no staff members checking temperatures or anything like that, but wearing a mask is required when you're inside. There are also markings on the floor indicating where to stand so that everyone is 6 feet apart. Just like every other post office, there is always a long time and normally 1 to 2 staff only working at the counter no matter how busy the place is or how long the line is. I do feel bad for the staff because I'm sure it's not by choice that they don't have extra help and that the customers are pissed off waiting in line. Anyway, when I was there, only 1 lady was working at the counter. She was being yelled at by a customer who had issues with the usps website. The staff was calm and directed the lady to a number that she could contact to get ahold of whatever issues she was having on the site. All the while the line grew longer and longer. The service was quick and easy once I got to the counter because I had my shit together. Please don't be one of those people who don't have their shit together and end up at the counter not having labeled their package yet or not having filled out their forms yet. For the love of God, why!?!? You are the reason why it takes forever to get to the counter!! The pricing at USPS is definitely a lot better than Fed Ex, UPs, and etc. Why pay $12 to send off a package that you can pay only $5 to send via USPS? As for social distancing, there is no staff enforcing social distancing on the inside so definitely watch out for Covidiots who invade your space even though the floor is marked very clearly on where they should be standing. read more

The lines are incredibly long here, so be prepared to wait. Also no A/C on a day when temps are over 100 degrees. My experience was terrible on my first visit. I waited in one line, and the cashier sent me to wait in another line. After waiting another 1/2 hour in the 2nd line, I was told to go back in the first line again! Unbelievable This place needs some training and at least 2 cashiers, not just 1 read more

One word: Rude. I wanted to drop off a pre-paid shipping box, but I wasn't sure if I could have them ship something from UPS. Instead of leaving my box there like an asshole, I waited in line. Once I got to one of the workers, I asked if they could ship UPS and before I could even finish my question, the lady quickly and rudely said, "no." Then proceeded to say, "it's a different company." If that's the type of response you're looking for, go straight ahead. Loved the bitter and rudeness received here. read more

The cheaper option compared to UPS and FEDEX. USPS is cheaper because it is partially self service like boxing and packaging. You can come with your own tape/bubble wraps or buy the ones there, but certain boxes are free. Manjit (postal clerk) told me to keep in mind buying the flat rate priority boxes (around $10) would be cheaper in comparison to the other options. Also, the additional insurance fee is not bad, mine was $8 for a product I'm shipping that's worth around $500. Service is a hit or a miss at most postal office. Luckily, I ended up with the nice clerk Manjit. She's such a sweetheart and didn't rush me at all. While... the other clerk on the other side were yelling at customers across the room, which was really unprofessional... I felt sorry for all the people that went into her line. read more

Terrible location. Never appears to be staffed appropriately and now when I need to pick up certifies letters, the door is still closed 20 minutes after posted opening time. Our wonderful government and civil servants at their best. read more

US Post Office - It's now 8:56 AM on a Monday. - Post Offices Near Me - Sacramento, California

Holy crap!!!! This RRRRRROOOBETO dumb guy apparently don't know how to do his job nor understand what the word "fragile" means but the worst part was his customer service !!! This guy makes you feel very uncomfortable where is HR when you need him- I was better off speaking Spanish for him to understand basic language here in America is English and people need to learn the basic of customer service and meaning of words such as "FRAGILE" pendejo Puto! read more

On August 05, 2021 around 11am-11:30am a mid age 25-30 years old white lady worker and believe she has signature tattoo on her arms, not sure what's her name, however, she was so rude and disrespectable to me because she was pissed that they didn't have enough workers working on that day and wanted to get off on her break so she took it out on the customer saying, "if you don't want to wait than you can go somewhere else" giving customer all types of attitude through out her service. I guess customer service is not a priority in today standard in postal service. If you don't like your job, you shouldn't be working here. Corporate needs to fire her and investigate this! read more

I dropped off over 20 packages in the drop box over a week ago and no scan! None. I contacted them and they reply that they don't have it!????? What the f? They said I can't even file a lost since it wasn't scanned which can't prove that I dropped it off. Fuck. My customers are angry. I am angry. read more

This usps area sucks! Delivery attempt online notice after 6pm when yal already closed is real great usps..real great... Kudos to you for not updating your "deivery attempt" at 12pm. Driver didnt even try. Saw them drove off and not even get their butts off the car. This is not the first time this happen. Almost every damn time. The drivers are lazy as hell. read more

If I could give this place ZERO stars, I would. Very unprofessional and extremely unorganized. I've called this location multiple times, luckily I got through. I've been looking for my package since August 24th, they claimed that it was at the Oakpark location, so I headed that way just to be told it's not there & was sent back to distributing to be delivered to the correct postal office and it'll be delivered to me by the weekend. Weekend passed and still haven't received anything. Went to this location, just to be told they can't help me? Such a frustrating situation!!! Try avoiding this location as much as possible!! read more

Come on post office I don't understand why you guys can't hire a couple more people for the afternoon? every single time we all come here whether it's to mail something that already has been paid for we just need to get a tracking number we have to wait 45 minutes plus...I hate having to do anything here...the people are great but the wait freakin sucks...However, U guys get one more star then the sucky customer service at the UPS on elkgrove florin rd and calvine up the street thanks to Tan!! Booooo read more

US Post Office - Waisting our days away in line at the post officeeeeeee - Post Offices Near Me - Sacramento, California

The most awful post office I've ever been to. It's very unfortunate I moved here and this is the one my packages are delivered to. I waited for over an hour for absolutely nothing. Service was horrible, all the customers were unhappy cause we've waited for so long. Such a waste of my time. read more

I wholeheartedly agree with all of the one star reviews. I am extremely disappointed with the service here. So here was my dilemma: I had a package that was being delivered to my old address. I recently moved to a new apartment and the move was sudden, so I called the 1-800 number to have my package either re delivered to my new address or have it held at this location (since it was already headed there) to pick up. The representative told me she emailed this location and also gave me a claim number. Now I call this location and they give me a run around of information. I tell the lady helping me (I did not get her name nor did she state it) about the email and they didn't confirm or deny that they got it. She was extremely rude and borderline disrespectful. She said she can't track my package and She told me my package would be sent back to the office if there were no signature but because of the uncertainty of her voice, I actually just checked the mailbox of my old house. It was inside the mailbox uni. Today I get a call from here and the representative was once again being rude. I had many questions but she did not seem to want to answer them. As a customer/client I would want to be helped. She did not apologize, instead she made it seem like it was completely my fault and that they had nothing to do with the misunderstanding. I do not like feeling disrespected when all I need is some help. read more

If I could give this post office zero stars I would give them negative. I am a hairstylist and I have worked in customer service my whole life even before I got my license and I worked in customer service no I'm not saying the customer is always right but I have never kicked out a customer because We were closed and the door was UNLOCKED if the door is unlocked and they come in that's it we take THEM I have never KICKED A CUSTOMER OUT Because I failed to do my own responsibilities by locking the door. I will Excuse myself and stop what I'm doing unfortunately and lock the door because I am too busy to take another client but now if I can't do that and a customer happens to manage to work their way in I'm not gonna kick them out neither because that is not their fault that they came a minute late who looks at their phone every minute Do you know that they ran in a minute late and the door was unlocked I'm still gonna take them I'm still Going to provide them service. Now I may explain to them since they were so late we may not be able to Accomplish everything they want to do today but I certainly can get them started And we can finish tomorrow. What I am not gonna do is kick them out and give them no service. Specially if there is a whole line in front of them. That was just the rudest thing I've ever had to experience from this post office. read more

My family has been getting our mail from the same mail lady for the last five years and recently a new lady started as well. We have dogs and we have gone outside our gate to collect mail and the woman walks passed me and would not even hand me my mail and is now telling us that if the dog is even outside we can't get our mail. My whole street has dogs who are outside and they deliver there mail. They now want us to move our mail box to the opposite side of the house. We have medications delivered to our address and having it in an area where we can not see from our front door is hazardous and makes it easier for people to steal our mail. I have tried to contact the boss named EDDIE for the past two months and every time i call i am told he isn't in office or just left. I ask when he will be working or in again and they tell me they don't know. I have asked for the mail woman's names and they both have denied to tell me as well. I wish i could give zero stars because we have lived in this house for a very long time and never had issues until this year. The postal service is becoming inconvenient and more rude everyday. I had my dogs inside today and she still would not give me my mail and put it in my mail box and tried to run away without answering any questions i had. I just want to talk to someone and get answers so i can understand and file a proper complaint about these two postal woman. read more

Dear John letter to USPS. Dear USPS, When we first met it was love at first sight. I felt insecure about my mail deliveries and you provided me with an option of a PO BOX. Then it got serious and you gave me my own personal key. I remember you would leave me adorable little reminders that I had a package that wouldn't fit and it was in the back waiting for me. You even gave me a free month when I got your po box. I would come and wait in your lines with speedy service and my deliveries were always on time and enroute. Never a lost package. Fast forward 10 years. I lost the key and you said it would cost me at least 6 bucks to replace the key even though this was the first time I've ever lost it. Last time you told me the first replacement was free. You faking change the po box key on me and then return all my mail to sender without any warning. NO email no paper slip reminder nothing. There were three separate occasions where the stuff I ordered on the interent went to another post office and you didn't give a rats ass. Your lines are hella long now even during the weekdays. You pretend like you don't know where the hell my packages are and state "well if there was no insurance on there we don't know where the package is" WTF YOU ARE THE OLDEST COURIER IN THE NATION AND YOU TELL ME YOU DONT KNOW WHERE A PACKAGE IS WITHOUT INSURANCE????? WHO ARE YOU SLEEPING WITH? UPS, FEDEX OR SOME PIRATE HOOKER HIPSTER BIKE COURIER? IN MY BEST OWL VOICE WHOOOOO?!!!!!! Obviously you dont care no more and neither do I. This is the last straw. I wanted to keep that PO box as weve been together for 10 years! TEN YEARS! as a beacon of hope but I guess that beacon was lost in the storm of events. don't bother contacting me, I've already changed all my addresses and threw the key away to your nasty rusty po box. I hope you go bankrupt.......... PS: ida and rachel what in the world made you give this place more than one star???? I am going to barf on my barf now. read more

This is my local post office and seems to be for a lot of other area residents by the looks at how busy it often gets. Busy, but efficient enough to get the job done. The interior of this building is large and spacious. Plenty of PO boxes available, stamp machines, inside and outside letter or package mail boxes, table space for last minute writing, supplies for mailing, ample parking spaces and easy access to and from the post office itself. They also have a glass case with collectible postage stamps on display. The drawback here, is, that it is difficult to view when you are in line several feet away. The office employees are always nice and handle the stress of long lines as well as to be expected. Every type of delivery service can most likely be done here and they are always happy to guide you through the process. Although standing in a long line isn't always the best part of my errand day, you can be sure that your mail or package is in good hands. I have never had an issue to date! (Knock on wood). http://www.youtube.com/watch?v=jcXVb8FZPSM read more

This post office often has long lines. You can typically expect to wait ten minutes before you get to the counter. At 4:45 p.m. they only have two clerks at the counter. Coming here at night can be kind of creepy. Installing brighter lighting would help that. I do like the self-service unit that allows you to weigh your parcel and then pay for postage. They do have a pretty well designed drive-thru drop box. Although sometimes you put your life on the line crossing Elk Grove-Florin when there's lots of traffic. read more

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Worst post office in Sacramento or maybe the whole USA. Sent my certified mail to San Rafael Ca on May 6, it's now May 11 and their app still said it's still on transit. I ask the young black lady if she can update the status but she told me there's nothing she can do and told me to file claim online. It's a legal documents and must arrive on time. Very poor service. Zero star for them. read more

The worst service I have ever experienced in post office. The gentleman/cashier didn't even try to hear my problem with my mail associated with my relocation. Graded as the most bureaucratic post office I have ever seen. read more

This Post Office at 7250 Elk Grove-Florin Rd. in Sacramento, Calif. 958029 is very poor in forwarding mail to my current address. It has been about 1 month ago and I have not been getting my mail. The customer service at 7250 Elk Grove-Florin Rd. does not have good customer service. Was on hold with USPS took over an 1 hour to answer. I would not use the phone to call the Post Office if possible. read more

No complaints about my local USPS branch. USPS has been going through a lot of budget cuts and stuff, so it's quite understandable that most of the branches aren't fully staffed. As I mentioned in my previous review, anticipate a wait. You might get lucky and skip the line, but in most cases, expect to wait at least 5-10 minutes in line. I should note that there has been two or three clerks at the counter during my last few visits. Small steps towards improving the overall customer experience. I mean, they're really trying here! The clerks are always really helpful, especially with explaining the shipping options. I always try to get the cheapest thing possible, and they're really patient with the process. Phone service is great, too. I've had to call the office to ask about a returned package that couldn't be delivered to my house. The man who helped me was really patient and nice, even though I was really frustrated and upset. (Side note: it was Target's fault). This USPS has a clerk who sits at the package mailbox now. He answers questions and helps to check your mail to make sure all the correct postage on it. Helpful and nice clerks/employees. Thanks USPS! read more

This place has some pretty crummy customer service. They try to inflate your shipping costs by measuring your package as large as possible. They don't try to work with you, just waste your time. I'm never coming back here. read more