Kevin was very knowledgeable and helpful. You made a complex process much easier! Thank you.read more

Diego was very helpful and patient with helping me print some papers…read more Great location

Great experience getting my fingerprints done for a work background check! The process was super…read morequick and easy. The gentleman who helped me was very friendly, professional, and explained everything from beginning to end. He also gave me the tracking number and showed me how to check the status online. The location has plenty of parking, and I was in and out in less than 10 minutes. Very convenient, efficient, and close to home. Highly recommend!

The five star rating is for Bakari - I only go to this location because he's super fast and sharp…read more There have been times where I've walked in and I've noticed he wasn't working a shift and I've left because I knew I'd wait too long. He's very polite and very efficient and I don't even wanna deal with anyone except him.

Once again Postal & Print Shoppe has helped the community…read more They are big supporters of youth and family activities here in Elk Grove. From Graduations, announcements and posters that are top quality and a great price. They have supported local schools by providing materials to help learning and good citizenship among students. Highly recommend.

Please support Postal & Print Shoppe!!! I ordered customized jerseys for my church's basketball…read moretournament and the process was as smooth as can be. On the day of pick up, everything was organized and the entire pick up process was less than a minute. Please support local businesses in Elk Grove, and Postal & Print Shoppe is definitely one of those!

The staff are friendly and helpful. I've used the mail and live scan services here for years. It…read morecan get busy at times. Convenient location, lots of parking available.

Excellent customer service. Patient with my questions. To mail my second package so I will have to…read morecome back. But they help me prepare for my next visit and gave me ideas on the best cost and options for my package.

I stopped coming to this UPS Store about a year ago. I used to use them for Amazon Returns and…read moreNotary, however my previous experience was the charges any amount they like to quote. Today I stopped by again because the other UPS Store's Notary person is off so I decided to give them another try since I called them. Honestly I don't know why they're so lazy there. It's obvious that I bring my little English speaker elderly parent to update her pension benefits update which requires Notary. The chubby tall man was doing nothing and when told we need Notary the younger man have to help him get the Notary booklet. While he was walking over he asked for the Title of the Form, we gave it to him. He insisted my mom that speak little English need to know the title. He did not accept it while she was explaining it to her it's update pension benefits after his death. It's pretty much the same title, while he insisted it's the law and turn us away. It's probably because I started asking them if it's $15 per person. They are pretty much thieves there. Someone needs to investigate them and get them arrested if possible. I know I'm ranting but it's just this isolared UPS Store because I'm still using other UPS store, just to be fair.

I had an excellent experience at The UPS Store thanks to Johnny. He was professional, friendly, and…read moreincredibly helpful throughout the entire process. He took the time to answer all of my questions, explained my options clearly, and made sure everything was handled quickly and accurately. What really stood out was his positive attitude and willingness to go above and beyond to provide outstanding customer service. It's rare to find someone who is both knowledgeable and genuinely cares about helping customers. Johnny made what could have been a stressful task simple and hassle-free. If you're visiting this UPS Store, I highly recommend asking for Johnny. He is a great asset to the team and deserves recognition for his exceptional service!

This UPS Store location is solid. There are times when it gets very busy randomly…read more The thing to note is that if you're doing Amazon returns, you can use the self-serve kiosk to the left of the main desk area. You would just scan your QR code and follow the prompt to pick up a clear bag to put your item into. Then it prints out a sticker for you to seal off the clear bag. You can get confirmation sent to you via multiple ways. They are also a Happy Returns center, but you can't use that self-serve kiosk, and would have to complete it with a staff member. Staff are cordial as mentioned by another reviewer. Plenty of parking here.

It was a Monday afternoon and I thought to myself this was the best time to get a LIVE SCAN…read moreFINGERPRINTING. I was thrilled to get it done. Got my form, my picture ID and went right in. The line was so long! The lady behind the counter said Mondays are their busy days. When it was my turn, the woman at the counter was multitasking and she said she's doing one right now with another. She asked me to patiently wait. She finally helped me and she was patient with me as well. It wasn't so bad. I was surprised the cost of Live Scan these days. Last time I had to do it was maybe in 2013. Today in 2026 it's significantly gone up. It's not UPS fault. The economy and the price to roll your prints and to send to the government are separate fees. It's best to go on their less crazy days. But the woman who did my live scan was extremely nice. She even thanked me and said my name. lol. The extra customer service demeanor made it worth while. I'll return. Forgot to take photos.

My mom been using this ups regularly due to retirement pension requires her to annually submit and…read moreaffidavit plus she have other retirement stuff also something needs notary. However recently I found them not too efficient at times plus last time they forgot to have my mom sign in front of them and she have to resubmit the entire document.

Terrible service and closes early. They'd rather be rude about it than accepting your package.read more

Great 5 star reviews for this business! I'm happy to add mine to the mix. Initial visit was met…read morewith Eric and Clarence, both engaging, friendly and informative. Informative since I had to ship several boxes to a relative and the items were fragile and odd sized. The initial estimates were just ball parks since you really need the items to be measured and weighed. My recommendation is not to get the insurance unless you have evidence of the items value; e.g. receipts or valuations. I'm still in the process so I may revise my review. Second visit was met with Jimmy. Pleasant, professional and helpful as well. I'll try the "pro packing" service since I'll have fine china to ship as well. Pricing seems fair and the value for the services also seems fair. Thanks!

I've came to this store twice now to get passport photos taken. Both times the service was quick…read moreand easy. Both times the people helping me were also very friendly. It's great to have this as an option for mailing needs as well! Give them a shot instead of your normal ups/Fedex options!

Great customer service, shredding us secured/locked and a bonded company hauls it. $2 per lbs. Good…read moreparking, accessible to all, convenient location.

I ship packages regularly for my business and the UPS Store is always easy to deal with. I…read moretypically prepay for my labels through PirateShip since it's cheaper, more convenient, and easier to track my expenses. Parking is easy to find in the shopping center they're in. Their employees are always friendly, helpful, and knowledgeable. They offer Amazon returns, and self service check in kiosk so you can quickly drop off your packages without waiting in line. They also sell shipping supplies, can package your items, accept USPS items, print copies, fax items, and offer notary services. They're always great to deal with and I can't recommend them any more.

Moving 100 miles away became much easier thanks to them. They were communicative, well organized,…read moreand made great time. The cost ended up being below the estimate as well. Highly recommend for peace of mind during a stressful time like moving!

couldn't be happier with the team at A simple way to move…read more From the planning communication throughout to the punctual, accurate and careful service provided on the day, the team was exceptional and worth every penny of their competitive pricing! Will recommend to anyone in the area.