Great customer service! The shop had all the shipping needs required. Easy access, quick and easy.read more

Love this place! Always super friendly and helpful! I use them daily to ship out packages from my…read moresmall business.

I have always found the employees at the UPS store helpful and cheerful. The pricing is a little…read morehigh, but then whose isn't these days? I truly appreciate how well stocked they are and always find what I need to ship my items.

Tried to drop off a package March 11 2026. THEY ARE COMPLETELY CLOSED AND LOCATION IS EMPTY AND UP…read moreFOR LEASE! I Don't know when this happened and many of us were driving in with boxes and stunned to see such a popular and vital place gone! Don't believe fake reviews. See my photos! So disappointing! I can't believe a thriving business closed it's doors!

Lily was welcoming from the moment we stepped in. Jessica made special effort on the day after…read moreChristmas to help us with required notary documents. Our go to place.

Oh this wonderful place - I couldn't live without it. Jessica helps me just about every week and…read moregoes the extra mile with each transaction. Every holiday, every birthday! Every time. So friendly and efficient. I always know my packages will get to their destination, and look cute! Also, Jessica has a huge array of beautiful Christian gifts, candles and cards, which really saves me sometimes when I have to find a gift in a pinch. I love this store. I'll be a customer, forever.

PASSPORT BEWARE!!!!!…read more BEWARE people this place screws up passports and cost us alot of money. The employee told us they do First time passports and took our photo/money and application and ASSURED us this was how it's done .. come to find out you CANNOT get a first time passport unless it's turned in and signed in front of an authorized agent and you must swear an oath. When I went back and brought this to the employees attention he said " Ive done hundreds like this" lol WOOOOOOW so you've screwed hundreds of people over and ruined hundreds of people's vacations ?!?!? This is absolutely unacceptable and I'm going to contact whoever is in charge I want my money back !!!

This place has really gone down hill the past couple months under new ownership. The hours of…read moreoperation have been reduced quite a bit which defeats the purpose of having a PO box here over the post office. There's now only one employee, so no one answers the phone and there is frequently a line just to pick up or drop off a package, as there's one person to help everyone in the store. I'll probably look at other options, as it doesn't really seem worth the price at this point.

Big thanks to Brie, We went to different companies to help…read moreus with our small business. No one could help, nor help with the answers. We went to FedEx and met her, who took the time to politely look into our questions, without hesitation. We've been loyal customers, for about a year. She knows exactly what we need and troubleshoots any issues. Again, taking the consideration and time to help us. We are very grateful and loyal customers, very thankful for some like Brie to help us much gratitude! Don't let previous reviews deter you, no one looks forward to delivering packages. Patience is key thanks B

A "big Bertha" works here; middle aged, red hair, lots of eyeshadow. I believe she is the same gal…read morementioned in the 2025 review below. Every time I have come in, I say hello, how are you? I get a pathetic "okay" with dead stare, underlying of "you annoy me, I hate being here". Feel bad for whomever has to spend time with her. Hope she is not a mom. Firstly, teenagers at their first customer service job are taught to throw your baggage out the door when you walk through the work doors and are on the clock. Even if you have a bad day, a fake smile will trick your mind. I got a "we missed you" for an authorized delivery on my door. I asked if the package was submitted here. I was advised that this location is a "separate contract agency" from FedEx and that my package went back to the fedex facility in roseville. I asked if there was a way for me to get the package to get sent to this location instead of this happening again. I work 8-5, M-F, and cant be home on a whim of notice. Advised to call FedEx. Can I do that here? "No". Call the FedEx "Go" number (5) times...no one picked up, it was almost as if it was out of order. The 6th time I called it actually was picked up by AI operator. Took about 15 minutes of the AI operator getting my door tag number wrong to connect me to a human. If you want to keep enjoying your pleasant day, do not come here. Come here when you're having a bad day, so you can keep that energy level with the staff who is also having a bad...life? The staff at USPS in town are friendly, even when they just got yelled at by an old customer who is taking their anger out on them for something that is completely out of their hands.

What an absolute joke, customers waiting in long lines while one guy is at the front juggling…read moreAmazon returns and customers. While people are stocking the shelves around the store ignoring all the customers.

Not the first time going to the Grass Valley STAPLES store. Unless you look like a professional,…read morethe associate at the register will probably ignore you until it's your turn. The total lack of personal at this store is the result of poor management! I have gone the at different times on different days only to be treated poorly. Maybe it's time to replace the managers at this store? I would leave a no star review but you have to give at least one!

This Postal Service consistently makes up delivery options and restrictions that are not asked for…read moreby the customer who shipped or the customer receiving the package. Frequently states packages were undeliverable and that they attempted to make a delivery with no such thing took place. Don't know if it's laziness, incompetence, or dishonesty. Whatever it is, this is the worst post office I've ever dealt with.

Can I leave less than a 1? Our delivery driver is absolutely awful. Bank mailboxes... We travel a…read morelot, we do our best to P/U mail daily but it's not always possible. Starting and stopping service for a day or two each week isn't feasible. I think we are at the edge of their delivery area, Magnolia Rd. It's a half hour to their office in the opposite direction of our normal travels. Box too big, a big middle finger to us regardless of being within the .5 mile stated by them for delivery to our door. Parcel back to the office and another wasted trip to find its been lost on occasion. She is just a miserable person and lazy! A laid back family who has complained nicely and still nothing.