Attn: Management! Your rep Cynthia has got to be THE worst I have ever experienced in all my days…read moreof going to the post office. She's very very rude and short with customers and I expect if you pay close attention to any of the reviews that come in re her behavior you will soon have to have to sit down with her. Please do so! Thank you!

Februrary 10th, 2016 I was there to finally get a…read morepre-purchased priority mail out after the USPS letter carrier left it at the mail pickup area at Distant Drums RV Resort two days in a row. The post master challenged me on if I had scheduled a package pickup in an attempt to transfer blame back onto me. This RV resort has had the same outgoing mail staging area for several years. I asked the post master how was I supposed to know about package pickup? Not to mention what difference does that make anyhow? The resort gets mail picked up and delivered at the same area in the office 6 days a week for Years! She did not answer my observation or question. I also asked her to make it right and either refund the shipping costs or send it overnight. All I got was a can't do it/won't do it from the post master. This package was a customer order who paid extra for 3 day priority. The post master then throws out that 3 day priority is not a guaranty. What kind of a response was that? Then why charge more money for it? If it's not a reasonable expectation then why not offer it free if you can't or won't guaranty it anyway? Perception is that you are lying, just saying. What should this Post Office do to improve my satisfaction with the "service" I received? Maybe a new Post Master that excels in customer satisfaction issues.

I would like to request a new postman for Monday - Wednesday. This is a dark sky city and my mail…read moredoesn't get delivered (if at all) until too late. I am elderly and it is difficult to pick up my mail when I can't see the mailbox.

Ive lived here for four years. How the hell do i keep getting other peoples mail and never getting…read moremy own? Ive been expecting mail from the mvd. I have not gotten it. That is IMPORTANT. Stop sucking at your job and do it, you guys really need to step up your game. Learn how to do your job right.

Everyone was very friendly even the customers! This is a very nice post office... I was mailing…read moresomething off and they were very helpful in telling me how to do it.

UPDATE: Johnny at the Post Office was very friendly and…read morequick to respond regarding my missing package. He followed up with me right away to assist with retrieving it and thankfully the package was returned. Original Review: I've been living in Cottonwood for less than 2 months and have already had 3 of my packages delivered to the wrong address. Stop being lazy! The apartment complex numbers are VERY CLEARLY MARKED and there is no reason you are unable to deliver to the right address.

I had a box to mail & asked for a piece of tape & was told I had to buy a roll. I've been in here…read morebefore & I've seen them give people tape. Every post office I've ever been in has given free tape. I had to pay $3.99 for a piece of tape. I guess I'm the wrong color ‍. This will be my last time coming in this post off. I don't support places like that. I'm also sending a complaint to the postmaster general.

The plus size woman clerk there first didn't want to sell me some smaller denomination stamps but…read moresoon told me to wait and then got some. On another visit I wanted just 5 of the new Hank Aaron stamps and she told me I have to buy a whole sheet. The same day I went to the Miller Valley branch and the clerk there sold me just 5 stamps with no hassle. Typical government worker !

Absolutely horrible service here. I've seen 8-10 people waiting in line to pick up packages while…read moreoffice workers stand around joking and ignoring them. you'll rarely see more than 1 clerk at the desk irregardless of the line of people waiting. If you have a pkg pickup and there are 3 or more cars in the parking lot plan to wait in line for awhile.

11-13-17 Extremely rude service on more than one occasion from the postmaster at this location…read more(big, tall, balding man). As I walked through the doors this afternoon at 3:55, the guy behind the counter starts yelling, "Come on. Hurry up and get over here," and clapping his hands at me. Well, I can't walk any faster due to a leg injury. It was really embarrassing having this man trying to call me like a dog or something. I turned around and left. Perhaps this rude postmaster has forgotten who pays his salary. Suggestion: Try the Cottonwood Post Office if you would like better service.

Cool! So now the tax funded post office closes even earlier…read moreon the weekends. Do you know because it's such a pleasure for residents to have to drive into uptown Sedona during peak hours? Glad I wasted my time trying to make it before 5. Glad the post office worker ignored me and the other lady who made the same "mistake" I did I know it's expecting a lot but maybe have one of your smartest employees UPDATE THE EFFING HOURS ON YELP?!!!!!

I went to another one closer to where I am staying but was not open even though I was there when it…read morewas open, maybe the snow made them not open? So I came to this one and was able to send what I needed and the customer service was great.

Best thing about this post office is the short lines. Careful, there is generally one person and…read moresometimes a lunch break or busy with something else can really be longer than a line.

Efficient and courteous. Short line that quickly moved. Nice place that was convenient, right off…read more89A in the center of Sedona.

Great LOCALLY owned business !! I have used these guys…read moreseveral times over the last year and they EXCEEDED my expectations...... there retail space is an old Bank so they also have SAFETY DEPOSIT BOXES for rent . WOW

Not the greatest "packaging". Shipped a bronze sculpture and the box was stuffed with random pieces…read moreof styrofoam and a blanket. Then the sculpture was delivered upside down. A simple "This Side Up" sticker would have been useful. Thank goodness it wasn't damaged but real shoddy job! And they charged me $90. bucks for a cardboard box stuffed with styrofoam.

Jesus helped me get an Apostille. He was extremely quick and efficient in getting this done for…read moreme. Fabulous service. I definitely recommend Jesus and De Niz Notary Services. Everything was done through email and mail. Quick turn around time and Jesus kept me informed throughout the whole process. Thank you Jesus!

Great friendly professional service! I called to schedule an…read moreappointment and the gentleman was near by my office, so he stopped by and took care of my business needs on no time! Very polite and pleasant! Thank you!