Everyone was very friendly even the customers! This is a very nice post office... I was mailing…read moresomething off and they were very helpful in telling me how to do it.

UPDATE: Johnny at the Post Office was very friendly and…read morequick to respond regarding my missing package. He followed up with me right away to assist with retrieving it and thankfully the package was returned. Original Review: I've been living in Cottonwood for less than 2 months and have already had 3 of my packages delivered to the wrong address. Stop being lazy! The apartment complex numbers are VERY CLEARLY MARKED and there is no reason you are unable to deliver to the right address.

The clerk seemed horribly inconvenienced by customers coming in. She rolled her eyes more than once…read more. She gave heavy sighs. She wanted to not staple my picture to my passport application when I asked. She said she'd been doing that for over 20 years and never had a problem just putting the picture in with it ( and all I was asking for was a stapler and I really don't care how many years this has been going on and it didn't get sent back for other people. With my luck, it would) but the application said to staple the picture to it and I didn't want to take any chances on it getting sent back because it wasn't done right. She didn't need to spout off about it all the while shaking her head and rolling her eyes . I'm a pretty nice person and I'm easy to get along with and I know I didn't do anything to deserve her wrath. All I did was ask if I could use a stapler to put the picture on the Square that they wanted it on. I think I was also misinformed about applying for a passport because I had already done so and paid for it online but she said it was a scam probably and that you cannot apply for or pay for a passport online if you do that it's a scam. So I had to pay all over again with a money order and I'm still trying to get my money back from the online application. I may not have been misinformed but I know two other people that did it online and it worked for them. So she needs to be re-educated about that too if she was wrong. There is no need to treat anyone like they don't matter and they're an inconvenience when you wouldn't have a job if it wasn't for those people. I did contact the post office and complained and they sent back a very nice reply . I hope what I said was helpful and they'll get some extra help for her or send her on a vacation or send her packing so she can get a job where she doesn't have to work with people because she certainly doesn't seem to like people very much. The same thing happened a year ago when I went in to get a passport card. Not to the extreme that I just recently went through, but she wasn't very friendly or kind. I hope that changes. If I have to go again, I hope I will be able to leave five stars. Additionally, three other people came in and I let them go in front of me because it was taking a while to fill paperwork out. She wasn't nice to them either.

I love sending my postcards from odd ball or very small town post offices so they can get the hand…read morecancellation stamp from an unusual place. I went in to buy the postcard stamps and the postal lady's bad attitude was like 'what do you want'. I bought the stamps and came back about a half hour later. I asked her politely if I can get the 20 cards hand cancelled, she looked at me like I was asking her to jump on the Pony Express and to deliver them in person. Look lady you are at a tiny post office not some busy as hell post office like the one's in New York city. Please retire and have someone who wants to work take your place.

I too like sending my post cards from the oddball location. This place, perched up on the edge of…read morethe mountain like everything else that is Jerome is a throw back. Sure it has been updated with some tacky lighting and such but those P.O. Boxes? Wow! They are beautiful. So I went in and got my stamp before I had written the card and the service I received was with a smile and she was very friendly. I tossed my card in the slot so instead of the hand stamp, I'm guessing it'll be the machine stamp. Fast forward a week and I'm back home. Since it was a card to my kid and grandkids I can sadly confirm that it was a machine stamp from Phoenix versus this amazing little post office nearly two hours from Phoenix (lost a star for that one). Either way, it is a very cool place to check out.

These guys are great! Laid back and very helpful. Appreciate the time they take with customers but…read moredon't take TOO MUCH time.

Cool! So now the tax funded post office closes even earlier…read moreon the weekends. Do you know because it's such a pleasure for residents to have to drive into uptown Sedona during peak hours? Glad I wasted my time trying to make it before 5. Glad the post office worker ignored me and the other lady who made the same "mistake" I did I know it's expecting a lot but maybe have one of your smartest employees UPDATE THE EFFING HOURS ON YELP?!!!!!

I had a friendly and super helpful cashier. It's rare to find good customer service. I was shipping…read morea book to Las Vegas the cashier suggested the flat rate box overnight instead paying extra as I didn't know what to do her suggestions were affordable.

I went in today to pick up my packages and spoke to Kathryn. She gave me a print out of the…read moredelivery, and the actual mistake was Amazon notification said the packages were delivered on the 27th. They were actually delivered on the 19th. The handful of times I have gone into the post office. I've had the pleasure of having Kathryn she's always in a great mood. Super helpful and it's just no nonsense. I really appreciate her attention to detail.

Best thing about this post office is the short lines. Careful, there is generally one person and…read moresometimes a lunch break or busy with something else can really be longer than a line.

Efficient and courteous. Short line that quickly moved. Nice place that was convenient, right off…read more89A in the center of Sedona.

I received terrible customer service. The representative couldn't even be bothered to help me from…read morethe window, but instead discussed my concerns while sorting mail.

Nice personnel behind the counter, big location. Got my pi box done fast and easy. Definitely…read moresuggest over UPS

They apparently don't always answer their phones in Prescott to offer customer service to people. I…read morecalled three times in a day, and they never answered the phone.

Ok it's the post office! I find the folks here very friendly and maybe too much so in that they…read morechat slot with everyone. But it's small and PV so not busy as the big one in Prescott. They have very few packing and shipping supplies but sufficient and plenty of the priority small mefium large boxes. Which are a great value for three day delivery and up to 70 lbs per box!!

Hello I'm Lauren and I have lived in Sedona for 10 years. I deal with bipolar and I want to…read moreapologize to everyone at the United States post office in Sedona the VOC. I think that the mail carrier is doing a great job and as well as everybody at the USPS in Sedona. Thank you all so much for understanding. Sincerely Lauren Ashley

Don't know where to start left previous review how awful this post office is since April 2026 my…read moredaughter sent a large birthday card I had in note in my mail box stating I owed $7.00. My daughter took the card into the Florida post office and paid for postage. I took the note into village of oak creek asked why the additional charge she checked said she had no idea and said no charge. I recently had a death in the family had to leave for a couple of weeks came back note said don't leave mail house vacant. I have lived 30 years. I went into very upset and the woman behind the counter said it's because there a few kudos in the mail box. I called kudos she said she didn't understand they don't have addresses they just drop off at post office. They sent all my mail back to sender. Who do they think they are. I have talked to so many people that feel the same way I do. They need to change management