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Rhinebeck, NY

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US Post Office

5.0 (4 reviews)
Closed • 9:00 am - 5:00 pm

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US Post Office

US Post Office

(3 reviews)

Normally mailman is pretty good. This time, he left package end of road at bottom of mailbox. We…read moreare 350 feet from road. Good way to get packages stolen!!

TImeline of communications: Order: 11/24/24 from…read moreCalifornia company. Despite the holiday and being closed, customized order was completed and received by USPS for mailing 12/6/24. They said it would take 7-10 days to get this Christmas gift. Perfect! 12/6/24: 7:04pm Received/accepted in Goleta, CA 12/6/24: 8:19pm Arrives Santa Barbara, CA 12/6/24: 10:55pm Departs Santa Barbara, CA 12/7/24: 12:46am Arrives in Santa Clarita, CA 12/7/24: 6:15pm - In transit to next facility ??? 12/8/24: 7:13am - In transit to next facility ??? 12/8/24: 8:36am - In transit to next facility ??? 12/8/24: 7:37pm - Departs Santa Clarita, CA ??? 12/8/24: 8:14pm - In transit to next facility 12/9/24: 1:16am - Arrived in Indianapolis, IN (no movement for 5 days) ??? 12/13/24: In transit to another facility (10 days to go from IN to NJ) ??? 12/23/24: 10:11am - Received in Jersey City, NJ 12/24/24: 10:13am - Departs Jersey City, NJ 12/24/24: 12:27pm - Received in Newburgh, NY (2 1/4 hours to get it to NY after sitting in NJ for 10 days) ??? 12/24/24 Called USPS about delivery as Newburgh is about an hour away. It will take "3-5 days" now to sort and get to me. The company I bought this specialty woodworking product from is livid, as it makes them look bad. They were sure we would get this in time for Christmas. USPS said "it was ground delivery, so it takes more than 10-12 days". The last time I ksent something 2 day delivery with additional charges - it took 4 days... no refund, no apology, nothing! Is this delivery supposed to include or exclude USPS taking 15 days to go from Indianapolis to New Jersey? Then, it is an hour away and it will take 3-5 days to get to me? NO wonder the USPS is broke and failing - poor processes, poor communication, poor shipping/handling processes, inefficiency, poor accountability, poor customer service..... I will be requesting FedEx exclusively in the future. Time to boycott USPS and demand better service for the rates they are charging !!! Privatize the mail service - the feds can't handle it! This DOES NOT RELECT upon the local Red Hook mail deliverers - they have gone over and beyond to deliver packages and mail to our home this past month, as we have been not been able to do it ourselves. We appreciate the effort it takes to provide high quality service, which this clearly was not. No Christmas gifts tomorrow for that family member! So sad!

The UPS Store

The UPS Store

(41 reviews)

[[Embarrassed to say I posted a negative review here that was actually meant for another business-…read morewhich I deleted it. Totally my mistake- apologies for the mix-up! Everyone here has always been super helpful and friendly. The bad experience was actually at Staples over a lamination job.]] Aside from lamination- which I rarely need to get down here, I come here often to return Amazon packages and these folks always take care of me quickly and make the whole process smooth. What takes this UPS to the next level is how these folks also helped me ship a large wooden greeting board all the way to Florida. It cost me an arm and a leg for sure, but it was worth it! The way they packed that board was perfection. It was bubble-wrapped, sealed, protected and then practically bubble-wrapped all over again and boxed. You could tell they really took the time to make sure it would get there safely. Always pleasant, always helpful and always on top of their game. Definitely appreciate the folks here.

Arrived at this UPS Store with paperwork printed from an email Apple Care had sent me. It…read moreostensibly contained instructions and a QR code from Apple. It did not. Noah kept into action and saved me by going thru a couple of my past emails and finding the right incident code which, when entered in computer revealed the correct info and the iPad Pro was headed out 2-day UPS. If it weren't for Noah going above and beyond I would've been stuck on the phone and computer trying to figure all this out at home again. Exemplary employ. Thank you Noah. I'm a customer for life now.

US Post Office - postoffices - Updated November 2026

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