Outstanding Service Yes you can still get fast a friendly…read moreservice ln Florence I'm just saying

It use to take 20 minutes to get through the line, no wonder people were so upset about going to…read morethis post office! Most recently I had to visit urgently and I was hoping that the post office would be quicker than usual. To my surprise ... the line went quickly!! I thanked the employee and she said that they are trying to speed up the service they offer!! Thank You!!

Yeah, it's the stereotype for postal workers to be terribly slow, but they do live up to it here…read more Actually, it's not that the workers themselves are being outraced by glaciers, it's that they never seem to open a second window, even if the line goes out the door and halfway down the hallway with the PO Boxes. Employees will occasionally appear from the back and ask the people in the long, long line if anyone is just there to pick up a package, but when no one steps forward, they disappear back into the depths. But it's clean, the shipping supply racks are well-stocked, and the single clerk is nice, and apologetic about the delay when you finally make it up to the front of the line.

This post office helped me track down an envelope that the carrier had accidentally taken out of my…read moremail box. It was just a plain white envelope with a friend's name written on the front and $200 cash inside; it wasn't even sealed. I had no faith that I would ever get my money back and was not a nice customer to deal with. Nonetheless, the staff kept their cool, did their due diligence, and unbelievably tracked down my envelope at Portland's central postal station and got it back to me. 5 star service, plus!

Nice little post office located in one of our favorite beach towns!…read more Very large parking lot with a drive up blue box for quick mailing of envelope sized mail. They have locked mailboxes inside for P.O. box rentals. Place was clean and organized. Employees are friendly and helpful. Would recommend.

This small post office handles a LOT of mail for a LOT of people and businesses. Coming from SoCal…read morewhere long waits are daily requiring 1-2 hr visits once you find a place to park of course. This post office is a DREAM! Kind staff who know who you are and often go above and beyond to assist you. Generosity, kindness and proficiency show every time I go there and every time a pkg is left on my front porch. I don't know who would rate them less than 4-5 stars especially when you consider Christmas with packages stacked to the ceiling behind them! My sincere appreciation to all of you postal workers who often commute and are sometimes greeted by the cranky, obstinate of Yachats. Remember, we in the opposite group are able to smell the lavender and rhoadies--we outnumber those who can't by at least 100 to 1! Difficult nightly renters don't count. They are who they are but remember us who are grateful and hold our historic post office dear. Anne

Closed our paid up post office box with out cause and instead of holding our mail as we asked they…read morereturned our first class mail to sender. Trying to call USPS customer service is a nightmare all you get is automated responder, never a live person!

I understand now why the reviews of this Post Office are less than stellar. I travel full-time. I…read morerely on the USPS for General Delivery and delivering packages to campgrounds and hotels I'll be staying at. Sure, I've had issues in the past. I've had Post Offices say they don't do General Delivery after they tell me they do, but they still held onto the package so I could pick it up the same day. I've had packages get lost in the sorting bins but the staff went above and beyond to locate them and call me two days later. I even had a carrier call me, find out what parking lot I'm in, and hand deliver my package. Usually the Postal Service rocks. This one... yeesh. From refusing to deliver mail, erroneously marking packages "no mail receptacle" despite it being a 24-hour business, not answering their phones... I had to call a neighbouring Post Office just to verify the Bandon Post Office even exists. And the packages all have my phone number on them. FedEx and UPS had no issue delivering to the address. Now I have to have all my packages delivered again, at my own expense, to the North Bend Post Office because the Bandon one refuses to deliver mail. As in, didn't even try to deliver it. So in the end, I'm spending an extra hundred to have packages resent to another facility.

I dont like the way they do business. If you need it tomorrow, have it sent somewhere else. DHL…read morewill not deliver to my house... they drop the package off at the post office. If the post office doesnt deliver to your home, you arent getting the package. Use UPS or Fed-Ex.

There isnt much to say about a post office. But... The post office here is very clean and spacious…read moreinside. The staff is very Friendly and helpful. I've personally never had a long time or listen to others complain about long lines. I would recommend this post office to others even if you had to drive a little out of your way to get here!

Post Office building in North Bend is closed temporarily for repairs. Notice is on the window where…read moreto deliver outgoing mail. I don't own a car. I wanted to ask if they collect outgoing mail from the blue mail receptacle outside the building. I called the 800 number listed online for all the post offices in the area. Couldn't talk to an agent because the computer wanted this information or that information and was giving me solutions to problems that I wasn't experiencing. This post office, and USPS in general, has the worst automated customer service system in existence. When I want to talk to an agent, i expect to be connected to an agent. After paying an additional $32 to have a letter sent - not wanting to assume that they pick up mail from the receptacle and it stay there until they reopen - it turns out that they do still pick up mail from the receptacle. The notice on the window doesn't say so.

The employees have been kind and helpful every time I am in, even on days that there's long lines…read moreand they've clearly been really busy or short on staff.

I tried to speak with a service representative. spent half an hour fighting the robot on the phone…read more this is by far the worst experience I've ever had. I cannot believe this level of unprofessionalism from a company. fix your phones. let us talk to a real person. there was literally no option at all to speak with a representative. there's gotta be some violation because of this. the value of this company is garbage and I'm pissed. do better USPS.

The worst service I have ever had to this day packages "lost" sometimes they say delivered and…read moreseveral days later I find out it's actually at the post office. They actually went as far as giving someone one of my packages value of 200 because they met her at the mailbox..?? I called complained and the idiot told me they will not cover the cost because when it leaves there hands it's no longer there responsibility.. on top of all this I asked her to describe the person she gifted my package to the police and she said no she would refuse to participate unless she's taken to court.. unbelievable behavior someone needs to step in that location fire all management and start over.

One Star is too many. My mail goes to my neighbors addresses, packages not delivered,…read moreOffice/Counter help does not have a clue as what they are doing. I have lived all over the country and never had a problem with the USPS until I moved to Coos Bay. If this was a private business they would be out of business because of poor customer service. One Star Is Too Many, this branch of the USPS STINKS!

Absolutely the most friendly, effective, and helpful shipping store I've ever been to. I eloped…read morerecently on the Oregon coast and had a grand plan to ship my elopement flowers to an Etsy artist to create pressed floral art to commemorate the big wedding day. This required flowers to be packed and shipped quickly to maintain freshness. Of course these flowers are also sentimental and would not be able to be replaced so I called a lot of shipping stores to do my research on which one to go with. From my first call, the woman on the phone was so helpful and clearly invested in helping me pick the best shipping option- she advised me on the limitations of expedited shipping over the weekend and also gave good advice about not wasting my money on overnight shipping since ground shipping would still get my flowers to their destination within reasonable time at much less cost. When I actually showed up a week later, I worked with a different staff member, but he was clearly aware of my case already, gave me free packing paper to use in my project, and was so helpful in patiently giving me all my shipping options again and helping me tape up my box with Fragile and This Way Up stickers. My flowers arrived at their destination within the time promised, and in great condition. Thanks Shippin' Shack for your professional and excellent service!

This family run business is a great value. Friendly, professional. A great Florence resource.read more