Great customer service! The owner, Doc, is so helpful! I've come for shipping and notary and won't…read morego anywhere else!

Great friendly service. Often our mail from a neighboring address gets misdelivered here and they…read moreare gracious enough to walk it over rather than marking it misdelivered and handing it back to the USPS. Such nice service that is definitely appreciated.

I've had nothing but excellent experiences here - it seems family-owned, and each time I've come,…read morethey make sure I understand the prices and/or what options I have and how long each are estimated to take. That being said, I generally only bring 1 thing when I come here, but prefer it in general over going to the USPS/UPS/FedEx locations directly. Is generally less busy so I don't feel overly anxious over sending a package and everything is explained carefully!

I have been their mailbox customer for about 15 years. They have done a great job reliably…read moreforwarding my mail to wherever I was at that time. They have spent hours on the phone with me to sort out the mail so that only the important mail was forwarded, which reduced my cost of postage.

I'm always a bit perplexed that these Fed Ex Office locations get such poor reviews. I go to them…read moreall the time, all over the Eastside, and have never had a bad experience. (Knock on wood.) Last week was my first time at this central Redmond location, and I was immediately impressed with how much larger it is than other Fed Ex Office locations. They had a huge array and assortment of things like books, office, and shipping supplies, along with the usual shipping center and copiers. I was there, as usual, to print flyers for some upcoming work events, so I used their super convenient Print & Go service to email my flyers to the Fed Ex cloud and then print on one of their self-service color machines. On this trip, there was a small issue with the printer, but an employee quickly responded and fixed it in a matter of seconds. Other than that, everything went smoothly and they were also able to cut my flyers in half on their handy dandy giganto paper cutting machine too. Fed Ex Office has become a big part of my work-from-home routine, and it's good to know there's one so centrally located in Redmond for next time I'm in need of printing.

When you see "Adam is delivering your package" you can bet he's probably taking bong hits on the…read moreside of the road not delivering packages. Where do they hire these guys? So lazy.

I needed help today on a complicated printing for an art project. Priyanka was very knowledgeable…read moreand helped me figure out how to download the project and print it for the best use at the best price. Thank you Priyanka for exceptional customer service.

This Staples has been amazing and I have found they all are that I use. The people in the printing…read moredepartment are professional and so helpful. Ibar in printing has been especially helpful I feel. He has given direction that is so helpful and has made the printing process smooth, quick and of the best quality. I highly recommend this staples.

I am very impressed with the quality of service and friendly, helpful people who work there…read more I've been in dozens of times times and always have a great experience other than maybe sometimes listening to a few clueless customers...

Absolutely terrible experience. They lost my package, and I've gotten nothing but the runaround…read moreever since. The owner has provided no real help, no accountability, and no resolution. Losing a package is one thing--refusing to make it right is another. Bad business, terrible customer service, and a business I would never trust or recommend. Avoid it at all costs!

Robert and Miriam saved the day! They were truly amazing, top end customer service. Thank you guys…read moreso much!

Generally very positive experience here in the past. Yesterday's visit however was disappointing…read more Upsold me box package filling for $4 for a fedex small box. Turns out it was a small amount of scrap paper they stuffed in there - already crumpled so I hope it wasn't used. I had paid already - did not feel great leaving the store.

When our neighborhood started getting hit with constant mail theft we opened a box 6 months ago…read morehere at the UPS store. I have been quite happy with everything about it, and the folks who work there have always been unfailingly kind and helpful. I frequently have to bet there just a few seconds before closing, and am always relieved at how patient everyone is to me. Discovering them as a return site for Amazon was a great relief. The owner is great to talk to, the staff are awesome--highly recommended.

This UPS Store has different workers, some of which are very arrogant. After I brought and already…read morechecked in a 60 lb shipment, at which point the shipment is considered sent and is already entirely their responsibility to handle, the front worker directed me to carry these 60 lb onto a pile of other boxes on the other side of the room with comment that I have to carry it myself because it is heavy. I did that, and I am sure the boxes I have put these 60 lb on are very likely damaged under this weight. I reprimanded her for using me as a workforce, but she was defiant and refused to give her name. I then reprimanded her manager at this store and made it clear that once the shipment has been transacted they should carry the packages themselves. I don't know what is happening to our services these days ...

Excellent business! Everyone there was very kind and helpful, and the environment was very…read morewelcoming!

I went there for notary service. The staff is amazing. They were welcoming and very friendly. Their…read moreprices are good. I would go again.

The customer service here is excellent. The employees are consistently competent, friendly and good…read morecommunicators. Ayaka does an excellent job of explaining how to use the equipment, and she stays calm while managing tech quirks and the needs of multiple customers at once.

I am surprised to see such a low rating for this location. Maybe I was just lucky as I had a…read morewonderful and pleasant experience here. This is not my usual FedEx location. I came here because I was waiting to pick up a photo nearby. While I was waiting, I decided to drop off a package at FedEx to use my time in an efficient way. I have a FedEx account, so I already have my own shipping label. I only needed to drop off. I simply used Google and found this location. I scanned and I was about to put the package into the drop box, but then I realized that the box was kind of stuck at the entry. When I was wondering what I should do, a young man behind the counter saw that and offered to take that package for me. He was the only employee I could see in the store at that time. He was helping another customer for some packing materials, and he noticed that my package might be too big for that drop box. So I brought it to him. He was very friendly, and he greeted everyone coming into the store. It was very pleasant. If I happened to be in this area next time, I would be happy to come again.

Been using them, since 2007. Great service, family run, love…read morethese guys! They make excellent packaging decisions, and I save time and money! PO lines are very slow, are too long, and so is Fed-EX. Thx!

OK if you need a temporary mobile plan but service is terrible, owner lied about not being able to…read moresee the imei number