The staff here are incredibly knowledgeable and helpful! Every time I've come in for shipping or…read morereturn services they've walked me through the processes with ease. I was last here requesting to print documents and ship a package to a friend in Minnesota. The person helping me, Victoria, was excellent! Overall, shipping wasn't too expensive when taking into consideration the speed at which the package was reaching there. Will be back!

We have had the pleasure of utilizing the services of this UPS store for years and the service has…read morealways been first rate! Still is. In recent month as we prepared to leave WA State we had numerous opportunities to ship things to family members and to our new home location in the Columbus, OH area. Sandeep and his team are so kind, knowledgeable and willing to help. Trust me, we presented some challenging situations including our portable infrared sauna. No problem, they made a custom box and shipped. Can't express how kind he and the crew are! Now, we're pretty nice people so what is always true holds here...treat the business owner(s) and staff right and it comes back 10-fold! We'll miss Sandeep and team! Thank you!

I went there for notary service. The staff is amazing. They were welcoming and very friendly. Their…read moreprices are good. I would go again.

Located in the Evergreen Village business center in Redmond, Pony Express Mail and Shipping…read moreServices provided pronto notary services without an appointment. It's $11 per stamp, and is taken care of, while you wait.

I've been a customer at Mailmax pretty much since I bought a place in Kirkland. The owner and staff…read moreare always respectful, they help me load my packages in the car. Also it's a VERY safe place to have my packages sent. I'm a current customer and I do not see that changing at all anytime soon. The value is very good for what they do for me and my family. I've had to send things with special instructions and/or receiving some very specialized items and they've always handled everything I needed from them, they also do have notary services which I have had to use as well.

This has become my go-to place for all my mailing needs. Josh goes over and above to help me…read morepackage things correctly and get me the best rate. He's kind, courteous and incredibly professional. I'm in and out of there quickly - which is wonderful!

I'm glad that there's a place where you can Drop off multiple vendor packages. I had a stack for…read moreUPS, USPS & FEDEX. I hated that you have to pull the door open vs push. So annoying when you have tons of packages. Which of course dropped on the ground. This location doesn't scan in packages for USPS or FEDEX you just set them in the designated piles. They scan in the UPS but do not provide you a receipt just tell you to follow up online.

The receptionist was so rude, I will never do business with them…read more I entered the store, there's no other customer so I go straight to the reception area and soon I saw the receptionist yelling at me: stop there and wait a minute . I would turn away if it wasn't a scheduled appointment. But I waited. I absolutely want to give them some feedback but I found that their is no way write review on Google maps, so I post my review here

I have gone there a few times for sending packages. The experience was good /OK…read more For notary service they charge ridiculously high price.

Very unwelcoming experience. The young guy behind the counter seemed overwhelmed while helping a…read morecustomer and asked me in a flat tone "what do you need?" He continued helping the customer then randomly paused with her to help me. We start my return and he seems so annoyed the whole time and rushed me as fast as he could to get back to the other customer. I still needed help with a whole different order but decided this location was not worth my time. I'd rather battle factoria traffic than come back to this location.

They have the best jams and dog treats. My husband gobbled both right up!…read more Would recommend to all

Absolutely great customer service!! I won't go anywhere else for my mailing and office needs…read more Polite and courteous staff!

Consistently worst UPS Store bar none I've used, and I use them often. Owner doesn't realize he is…read morein America and customer service here is not like in third world countries. After multiple disappointments over the years I've given up on this place. To be clear, I live right next to them and will still drive to other locations. Go to either Redmond downtown or Woodinville UPS Stores. Both are great!

Waited in line to get something notarized, man at counter seemed like I was interrupting his day…read moreand said he "didn't have time for this". I ended up leaving and going somewhere else. Poor service.

When I had to get a medication out to my child n another state with less than 2 hours notice, thru…read morehelped me. No FedEx nor UPS or USPS had the boxes, frozen gel packs to help me. I lost have called at least a dozen places and they all said they would help but I'd have to get my own frozen gel packs and styrofoam box to ship medication out. Pony Mailbox and Business Center had it all and they managed to ship out on time. Thanks to Annie the owner who also helped me save $30 value.

Never take for granted a great and reliable notary located in your neighborhood such as Pony…read moreMailbox & Business Center. The extended business hours, courteous staff, quick reply to quotes sent via Yelp, and available notary are all very appreciated. When needed I will definitely return, and recommend.

THE UPS STORE @ KIRKLAND…read more Parking is available right out front, and if you come during the weekday, there are usually spots open. This UPS Store is located in a plaza, so parking is shared with nearby businesses, but it's still pretty easy to find a spot since people are constantly coming in and out. I stopped by for a couple of Amazon returns, and when I arrived, the staff was briefly on a bathroom break. They had a sign posted saying they would be right back, which I appreciated for the clear communication. Astrid, the employee who helped me, was extremely nice and processed my returns quickly and efficiently. The store also has a variety of items and supplies available for purchase. It's clean, spacious, and not crowded, there was only one person ahead of me. Overall, the experience was great, the customer service was excellent, and I would definitely return to this UPS Store.

Every single experience I've had here has been very positive. Several times I have needed help with…read moreshipping and Joshua, Destiny, and Astrid have all been just great to me. Thanks crew! CHC

Even though they're always busy they do good work I…read moreappreciate the workers there and those who deliver my mail God bless

t 3 letters in personal mailbox. Not stolen as I was out working in yard. Thesevletters contain…read morechecks to IRS and permission to file through accountant. accountant called me to say they hadn't received permission. called this office to see what happened to the letters. was told that there had been a sub carrier and they would check to se what happened to letters/checjs! one month later, no contact, no response, letters?