Never enough staff, not at all friendly. Slow to serve. They really need to be trained in customer service.

Why does it take 2 managers to stop an employee who is assisting a customer and tell her to look something up on the computer for another customer at the other end of the counter? Why can you not say "excuse us for just a minute" instead of ignoring us to do whatever? Then you stare and snicker when I ask if we should go to the next window. If there was a zero, you would have gotten it. None of you know anything about running a business or customer service. I'll drive out of my way before going there. Extremely unprofessional and unfriendly. read more

2 stars off for 2 reasons. It's inconvenient when my packages aren't being delivered to my home, forcing me to drive here to pick up my packages big or small every time . There is usually only 1 person working at the front desk causing an even longer wait. Staff is pretty friendly so they get an extra star for that. read more

no mail carrier on our street for 2 days now. i can see i have mail that should be coming to my mailbox both days on informed delivery email i receive. this is in the woodson estates area 62nd terrace and 62nd street. the other neighbors on our few streets have not received their mail neither nor has outgoing mail been picked up. this usually happens when the regular assigned carrier is not working and others are assigned the route. read more

Staff is unhelpful. Certain staff would rather send you away than help you resolve anything. I cannot stand using USPS anymore.

Receiving packages have been a nightmare. Since we've moved here, our packages are constantly routed to the wrong house. Unfortunately, our house and street number is identical to an adjacent block and the only difference is "Street" vs. "Terrace". Pay attention! It's highly annoying and irritating to pay for priority shipping and the post office is unable to deliver. read more

Just received the most exceptional customer service at the US Post Office in Raytown! Geno assited me getting a packaged mailed out today. It was a fabulous experience. I didn't have the heart to tell him that I'm not actually Royalty. But wow, how I enjoyed being treated like such. Thank you Geno, You made my day. read more

US Post Office - Post Offices Near Me - Raytown, Missouri

DO NOT USE THIS LOCATION**** I have been a small business owner for 3 years. I've never had anything being returned to sender due to prepaid shipping labels being wrong. Yesterday, using this facility for the first time, not only 1 but 2 packages were marked as coming to my loft. I work 15 min from here but live downtown. The same day I dropped these off, we noticed the packages were due to come back to me. I called them before 5. Stating I can pay the different right then over the phone to have them sent on. The guy who answered said they couldn't do that. Cool. Offered to pay full price postage- for customer satisfaction. (I too have customers to please.) nope. Can't do that either. He said what he could do was hold the packages until the following business day, and I could come with correct shipping labels and send them on. Now not only did I pay for new labels, They were NOT in fact held, and returned to my loft. my landlord has been out 3 weeks with COVID and will not be receiving them in office. (Adding 4+ business days to our shipping) these are Too big for our mail box. So they will then go back to base (post office I dropped them at) 3 lunch breaks wasted over these folks who cannot communicate correctly. And two very upset customers I will not be receiving 5 star reviews from. This effects our small business- so I'm leaving my current situation here to help with not effecting other small businesses. DO NOT USE THIS OFFICE read more

My thanks to the letter carrier who found my pkg of prescription meds today, 4/8, which was left at another address yesterday. I asked him about the pkg, which showed delivered yesterday. He said he would look for it, and went out of his way to bring it to my door. Excellence in customer service, which is rare today. This was on Hedges Ave, 5800 block. Hopefully, he gets a pat on the back from his supervisor. read more

i must say deborah is the most kind hearted and most professional manager i have came across .i do alot of business with the raytown location and everytime it a overall great experience.thanks for your hard work.kudos read more