The worst post office I've ever been. Workers are unfriendly and usually on their phones. Hours are…read moreunpredictable and just terrible schedule. I asked someone for an APO customs form (they didn't have any out), she watched me fill it out at the office, and then waited to tell me until I got to her that she didn't know how to do customs and that I would need to go elsewhere. It's really unfortunate that this is the closest USPS to me.

The signage says the post office is supposed to be open right now. Yelp indicates the post office…read moreshould be open right now. They have a flag and a state flag on the pole, which generally means the post office hasn't been removed from the building. The Postal Service is ridiculous in this building we were supposed to be open or whatever totally ridiculous, worthless.

Not a patron insight.. no line.. so straight to the counter…read more Purchase the overpriced stamp. Attach Hand my envelope to the postal worker for delivery. Good service. Good day.

There was no line which was much appreciated but the two women working were extremely unfriendly…read moreand were saying I should be using the self-service kiosk instead of going to them.

I shipped some important photos out on January 17th. I needed them to be delivered in less than 5…read moredays so I made sure to pay extra for express shipping. It's January 29th and my package hasn't even left Kansas City. It's very disappointing and this is not the first time that it's happened. Since I it's been almost 2 weeks, my costumer has asked for their money back. Guys, just use UPS or FedEx, they are much more reliable.

Something is going on. I have not had any mail delivered all week. Just called noone has any…read moreinformation. Waiting for management to call back. She says I can come and pick it up. Well i guess i have too You guys SUCK!!!!!!!!!!!!!!!!!!!

They were really nice to my girlfriend when she was running late to send off certified mail. I'm…read moregonna break up with my girlfriend because I can't stand her tardiness but I will be returning to this lovely little spot soon for some solid mail service!

The guy that works here is a great multi-tasker. He keeps the line moving and is always helpful.read more

The USPS has management problems and worker problems. High rate of lost packages, very slow service…read moreand much more, Anyone could see the problem. It starts with there is no incentive for this place to thrive on its service, because the Gov gives them millions each year no reason to improve. They pay the CEO millions each year many more times then the president of the US. They pay post master of many towns 100,000 a year, think about every small town in the US yes no wonder they have no money. The greed and fraud is at its peak in this place and no one seems to care.

I usually hate going to post offices because they're pretty much all a giant pain in the ass. This…read morelittle post office is conveniently located just one block away from my office and I can run over on my lunch breaks if I need to. There is NEVER a line. Ever. And the staff here is always so nice and friendly, which isn't always common in post offices. Ask for Kirby, he's the best! This post office is on the second floor of City Center Square downtown--I think it's the only PO downtown? Not sure on that one, but I'd always rather go to this post office then the one by my apartment where I always end up waiting in line for 10 years. If you work downtown, this place is handy!

Going to the post-office around the holidays is about as fun as a trip to the DMV. However, this…read moreearns HIGH marks and largely based on customer service. You kind of have to thread the needle here as I believe their hours have shifted to noon-4 pm during the workweek. Fortunately I was here for work during the workday to ship out some work items, so it all...worked out! Vibes were great. Parking right out front. Friendly service chatting it up. She helped guide me to the most affordable option, loaned me scissors and a marker for my little project packages, and I took my merry time getting everything in order off to the side. It took me about 15 minutes off to the side, and the clerk kept her positive energy with every customer that trickled through. She even found me a surprise book of holiday stamps I was hoping for that she thought they were out of. So basically, if these packages make it anywhere close to on time, I'm giving this place five stars. It's close, friendly despite the holiday rush, and altogether much better than I expected.

A friendly staff here helps. The parking in back is okay,…read morebut the street parking stinks. There is also a size restriction on packages you can drop in the wall out front... the Waldo location at Gregory and Wyandotte has a bigger one if you drop off a lot of prepaid packages like I do.

On July 18, 2026 I ordered stamps. They Charged my Amx card on that date. I called them today…read moreJuly 29th and they stilll have NOT sent the stamps. They said when I ordered it would be 3 to 5 business days. As I stated above THEY STILL HAVE NOT MAILED my stamps! Sooooo annoyed! HELP!

Had my postcard certified receipt for over one month and scanned it repeatedly without it moving…read more It took me several trips to my local PO to resolve problem. Very disappointing!

There's a first for everything: just filed a complaint to the office of the inspector general…read more I fear retaliation for simply wanting to find a priority package, where the usps tracking specifically states it was out for delivery, never redacted, just local reps saying that its' impossible and that I am wrong; despite referencing their screens in their system. The attached picture is today: 5/29....The office refuses to assist.

They are the worst from the bottom to the top of the totem pole, it seemed like it took the worker…read morenearly an hour for her to compete the application for a PO box I purchased rental of for three months. It was paid for by me but also unusable by me. When I went in to check the box, the key would not work. When I went in to discuss, they told me I had no box and no app on file, when I took my proof in to show them taking the funds out of my account to pay for it,they threatened to call the police on me. I never got a dime of my money back, I finally had to give up because when I complained to the main office, they said there was nothing they could do about it. how can you not help in loosing all faith in govrxxxxxnt when you cant trust anyone in it. From the bottom on up...

So I'm moving back to California and decided to use UPS as my helpers. The store is really small…read moreand I thought that I would be faced with some issues, surprisingly not. Eric and Shawn went beyond helpful with my transaction. I brought in two grey totes (you would probably use to hold lots of toys) full of shoes and things. I thought I had to buy a box to place them in being that the lids could easily pop open but no. Eric stated that they would wrap it up well with tape before sending it off. I saved about $30 bucks on just boxes I assumed I needed. With the check in offer : 10% off with Yelp check in my total was $170 saving almost $20 bucks with check in. Soo grateful for that. The pleasant voice they both had with short stories made this transaction a breeze. I'll be back to send off another 3 totes. Thanks Eric and Shawn.

I travel for work; shipping out of franchise UPS stores in about 11 states, but by far, I wish the…read moreGM Mac J trained all of the stores. He's always been able to help and provide insight into increasing efficiency for my trips and reducing the time I spend in store. Sure, me knowing what's up makes it easier for his staff; but this is definitely not the same at every store. Locally, I used to do shipping at the Fairway and Prairie Village locations; but after needing some help and getting charged or shamed at these two locations, I will always hit up the Central store. It's so small, but their process just clears people out quick and happy. The GM is always there just cranking out business and helping folks out. Please have him train other locations.

Never enough staff, not at all friendly. Slow to serve. They really need to be trained in…read morecustomer service.

Why does it take 2 managers to stop an employee who is assisting a customer and tell her to look…read moresomething up on the computer for another customer at the other end of the counter? Why can you not say "excuse us for just a minute" instead of ignoring us to do whatever? Then you stare and snicker when I ask if we should go to the next window. If there was a zero, you would have gotten it. None of you know anything about running a business or customer service. I'll drive out of my way before going there. Extremely unprofessional and unfriendly.