Kali made renewing his DL very pleasant for my Dad. She was helpful and patient as well as pleasant…read morein helping my Dad navigate the touch screen system that he hadn't used before. This was much a much better experience for him than the previous renewal at the same location.

I never envisioned writing a positive review for a DMV. After all, the letters DMV usually send…read morechills up a person's back when contemplating having to go on that annual or biannually visit. I have visited Gladstone DMV twice in the past 60 days for driver's licence and vehicle plates renewals. Both experiences were fairly quick and painless - 25 minutes tops and that was with a 18 to 25 people ahead of me in the electronic line that keeps you updated on your cell phone. I actually had the same person assist me on both visits. I wouldn't say she was friendly, but she was professional and efficient and I'll take that any day of the week to keep the line moving quickly. Good job Gladstone DMV

The license office is a little hard to find if you're not familiar with the area. It's tucked back…read morein the corner but is labeled with songs on the windows. Our children didn't have appointments but we're able to get in to take their permit and driver's tests just fine. The process was quick and easy. The highway patrol officers were all very helpful.

The highway petrol officers were all very helpful and they had very good communication with us…read moreespecially (Jessie),thanks for everything definitely they respect everyone.

I made Several Mistakes... Don't arrive at 915am. They…read moreopen at 9am and the lobby fills up. There is a KC bus stop out front, so the lobby was packed, likely because it's easy to get to without a license. Upon arrival, you join a mystery queue. They will text you when it's your turn. There is no posting how many people are ahead of you. I got my text 45 minutes after I checked in, when I was already being helped at the Parkville DMV. The NKC DMV has a helpful person that reviews documents. She was patient as one person was screaming at her that he pays taxes and needs an ID. She called for police assistance. At that point I had been waiting for 20 minutes, no idea how much longer, what was going to happen to the guy yelling he pays his bills and the police show up. I took my documents and slipped out.

Came down to register my vehicle and had a great experience. We were in and out in under a half…read morehour at 3:30pm on a Monday. Margarita helped us out, she was courteous and professional and deserves way more than the "1$" promised for positive reviews. Everybody take note, hard-working employees are worth more than a dollar

I went to 8 different places attempting to get my Jeep licensed with a salvage title from WA…read more.. nobody really knew how to get it done. These guys were quick and easy to work with and got the job done at a reasonable cost.

This was the best DMV I have ever been too. There are 2 absolutely lovely ladies who helped me. If…read moreyou need to get your plates renewed or anything in the area of vehicle registration, go here! You will be in and out much quicker than going to a traditional DMV office. And you will leave with a smile!

A month ago I realized my license had expired. I dreaded going to the drivers license office…read morebecause of the hassle. Long lines. Waiting. Waiting. I didn't find any of that on my trip. They have redone the building since Covid and it's brighter, more user friendly and less waiting! There is a front desk and a person directs you to where you need to go. They have big monitors so you can see your number and wait time on the screen. Very fancy! The examiner was very nice and cordial. It was a quick, easy process and even enjoyable. Next time I won't be so reluctant to get my license renewed. There is plenty of parking and the building is easily accessible. There was also plenty of seating in the waiting area.

Horrible! First -- the place hours give you the impression they are open trough the lunch hours,…read morebut it went down to just 1-2 stations open. Why don't they just close from noon to 1pm for the lunch break? But that was not the biggest frustration! I spent over 1.5 hrs waiting, because nobody told me they had a power outage in the morning and were backed up with processing. If I knew that -- I would have left and come other day. I was just one number up from the last number called relatively shortly after I arrived for "R" - but suddenly they started to call numbers for a letter "K" at the front and I had no idea why.

Walked in to renewal a placard, greeted at desk by older black lady who said need to seen on Motor…read moreVehicle side. We sit as 92 was number waiting on. We wait approximately 35 to 40 minutes and didn't have a form. A form that is clearly not referenced on the renewal document received! I'm thinking there should've been someone to mention this when we were asked why we were there.

The nicest folks and the most organized office. If you forget something, they will issue you a new…read morenumber before you leave to go get whatever you forgot so you sorta stay in line just to speed things up. Generally, they have a greeter for the first half hour to speed folks up and make sure every person is prepped for success. They are quick and to the point. Solid.

Ashley was very helpful renewing my tags on the phone. She was patient, kind, and helpful.read more

The women who handles the Drivers licenses is a negative person. She doesn't like her job and will…read moreturn you away with proper docs. I went to the liberty DMV and was approved. All of the ladies on the tags and title side are always helpful and kind.

Best DMV in the Kansas City Area!…read more Stopped in this afternoon for my tag renewal. It's my fourth time to the office in 5 years. It's always a smooth visit The staff is friendly and efficient They accept personal checks or cash so I can avoid the processing charge Plenty of parking Close to the interstate

The young guy on the drivers license side of the office was rude and robot like. If you asked a…read morequestion he would repeat the same thing he had said without explaining anything further. I went to take my test and was reading the signs and I couldn't remember the exact sign name but explained in detail that the sign meant there was a barrier you had to go around, he failed me because I didn't say the exact sign name "begin divided roadway". He needs to work somewhere there isn't human interaction.

I have been to this office FIVE times to get a car titled and registered. Each time they tell me a…read moretotal different set of requirements. These incompetent people are RUDE, Classless and extremely Gritchy. I would suggest not coming to this LACKLUSTER DMV. They all say different people let stuff slide. This place needs to be audited for accuracy. A bunch of theives! The state really needs to investigate all these people. I brought a form 4809, no nortary required however today it had to be notorized. WHO monitors the rules for this ish hole???

everything went terrible but at the same time everything went great the clerks that was helping me…read moreshe was wonderful she was very polite she knew all her facts she knew all of her stuff Stephanie was her name and she did everything she could to help me it was a horrible situationdidn't want a biological parent middle name on my license but it had to be there she did everything she could to try to ensure that it wasn't but due to laws of the real ID there was nothing she could do but dammit she sure tried had a heart of gold knew all the stuff she went to all the managers and tried to damnedest to make sure that she could help me.

The employees are rude and unprofessional. The managers reinforce this behavior and are even worse…read morethen the employees. They screwed up my title and did not care!!!!!

Fast, bright and efficient!!! In and out in under 20…read moreminutes! You're greeted upon arrival for check in by an actual person. They call your last 4 digits of phone number and off you go to get your business done!