this place f**** sucks. between losing my mail then giving ME an attitude and checks being the main…read moremail to disappear, this place is so fraudulent and shady. whoever runs it is disrespectful and acts as if they hate their lives. maybe it's time for a revamp. whole new cast please. because Im tired of not getting paid because of this stupid place , then I can't ask you guys about it because you don't answer the phone . I've literally stood in there and called and watched the phone ring. you guys SUCK.

I have all the respect in the world for essential workers/ businesses, but this was absolutely…read moreunacceptable. I overnight mailed a handmade art piece to be buried for a funeral and thanks to this post office, it almost didn't make it!! I had mailed it for $166 on a Friday to arrive on Saturday with a guarantee. It appeared to have arrived at the facility on Saturday morning but wasn't out for delivery. We cut them slack through the weekend and began to panic when it seemed to stay abandoned through Monday's business hours. After calling the facility, we were told the item never made it onto their trucks each day and they couldn't be sure when it would delivered, and said the recipient (my elderly mother with poor vision ) needed to go get it herself on site ! After much more back and forth they claimed to get it there by later that night - again, never happened . We lucked out as it ultimately got delivered less than 24 hours before the burial ceremony, and we were able to apply for a refund, but this was greatly unacceptable and a huge source of panic and stress for the recipient. Please do better next time.

I don't know what everyone is complaining about. I use the PO a lot and unfortunately have a lot of…read moreexperience with NYC ones that are more tests of ones mental stability rather than a postal service. Now THIS place is a totally different story!!! I've never waited on line with more than a few other people and that line has always moved quickly. The people at the counter are always friendly and helpful to an extent that is startling based on my past PO experiences. You need to do something weird with an address change? They write down the name of the gentleman to talk to and give you the address of his office and wish you luck. You can't beat that. I don't see the Mansion st office on here to review but that's even better! Seriously I want to hang out in there. Everyone is so friendly and helpful there and the building is one of those epic WPA post offices where you can't stop touching all the beautiful marble. Come to think of it our postal delivery people have always been wonderful as well. Who knows what the Poughkeepsie post office is pumping into the air to keep their staff so friendly and helpful but keep it going!!

Just awful no one knows what they are doing at all they constantly look perplexed by pre labeled…read moreclick and ship boxes as if I brought in a alien egg. Loud rude and brash is the only way to describe these employees, I've seen more mature middle schoolers.

USPS is under contract to act as a carrier for Amazon. I'm guessing that's a multi-million dollar…read morecontract annually. I imagine that is the money that keeps places like the Lagrangeville NY post office open and operational, as they no longer get federal funds for that. However, places like this post office are risking that multi-million dollar contract. Good luck paying all your salaries, pensions and overhead from the sale of stamps. If Amazon drops that contract with USPS many people will lose their jobs and pension. Yet, they prefer to grip onto an antiquated policy from the 1960's which allows them to lord over the giant and Americans. Well, we are pushing back. Here are the facts as I see them: 1. Places like the Lagrangeville Post Office are refusing to deliver Amazon orders to some homes. 2. Those homes are the ones without rural mailboxes out by the road. 3. Most of those homes are paying $200.00 a year for more secure PO Boxes inside post offices, instead of the free rural mailboxes that give access to identity and package thieves. 4. Instead of these customers getting the red carpet treatment, they are discriminated against, and selected for punishment. 5. Why ? Because many years ago small rural post offices had the "choice" of delivering packages to homes without a rural box. 6. Years pass. Morals change. Package thieves are everywhere. Nobody wants their purchases dropped by the side of the road anymore--away from camera focus. 7. The Amazon giant grows and needs additional carriers. So they contract with the most likely, USPS. 8. Are these employees bright enough to realize that Amazon simply wants their orders delivered without drama---to their customers door--or other designated areas? 9. Are these employees bright enough to realize that without a "refusal" clause in their contract with Amazon , they are in breach of that contract? 10. Are these employees bright enough to realize that the packages being delivered FOR Amazon are coming from a different group of packages than the packages being mailed by people walking into a p.o. and mailing through the USPS system? 11. Are these employees bright enough to realize that the Amazon giant is paying them for shipping AND returns, and when the post office LIES and tells Amazon that the delivery couldn't be made due to the customer moving, that they are double dipping? Getting 2 shipping payments while denying Amazon the completion of that sale? 12. Are these employees aware that such actions might be considered embezzlement? 13. Are they aware that lying and falsifying documents is illegal? Saying someone has moved, when they have all the proof on their side that they have not, is illegal? Or saying that the order "was delivered" when the tracking shows it was delivered to a city where the customer neither lives nor works, is illegal? 14. Are these employees bright enough to realize that the hand that feeds them might not want to have the recipient of those assets cause them lost sales? 15. Are they aware that Amazon doesn't care a lick WHERE any of their customers get their mail. That it makes no difference to Amazon if they receive their mail in a p.o. box or by helium balloon, pony express or carrier pigeon? Or if they receive mail at all? Amazon simply wants their packages delivered without drama--to their customers door! Not dropped by the side of the road under a rural box--even if every American had a rural box? 16. Are these employees aware that Amazon is fielding complaints all day long about USPS--as told me by an Amazon supervisor? 17. Are these employees aware that when Amazon merchandise that is shipped from California 5 times, and 5 times when it gets across the country, arriving in the Lagrangeville post office and the employees there return it to sender, while enriching themselves with 10 payments from Amazon in shipping and return fees, while causing Amazon to lose the sale-- may be a violation of the RICO Act--interfering with Amazon's ability to conduct business across state lines? I believe that is a Federal offense when it involves interstate business? Clearly none of this is good for the employer Amazon. But USPS could certainly be laughing all the way to the bank as they appear are making out like the bandits I believe they are!! 18. So now the big question to the Lagrangeville Post office is, "Are you feeling lucky?" I ask that because formal complaints are going out to Postmaster General Louis DeJoy in Washington DC. To Attorney General Leticia James--and we all know she enjoys a good fight ( thank goodness here), to Amazon's Legal Department and blogs, websites and reviews. Plus we may be seeking legal counsel against this post office. 19. I encourage anyone else who is having their Amazon merchandise dropped by the side of the road, or not delivered at all, or returned to sender with lies posted as to why that was done--to complain to Amazon, Amazon's Legal Department, Louis DeJoy and Leticia James.

OMG, Paul was so helpful this morning with passport questions. It was my first time calling them…read moreand he was so pleasant to speak with. Thank you Paul for your help. Lucia Esposito, Poughquag, NY

I would give zero stars if I could the lady in there was so rude did not want to help me at all as…read moresoon as I showed up she told me they were closing in four minutes then proceeded to give me a hard time about the label I had on my package which I know was fine to send because I send things out through the post office all the time so I had to leave and said thanks so much for the help and she said FUCK YOU to me. It was completely unprofessional and I filed a complaint so good luck going here I think she's the only person that works there and probably hates her life but she shouldn't take it out on customers

Post Office in Highland doesn't answer their phone. They had a package that was supposed to be…read moresent to the New Paltz Post office. This package is lost because no delivery or updates as to where the package is for days.

As far as USPS goes, this one isn't all bad. It's a bit out of town, limited parking, trucks…read moreturning around and idling and it can get busy - but the staff is cordial and professional helping old ladies and young bucks, all in one line. The postal boxes are clean.. there's a table to do your mail business and work. Trash bins. Pens. Scissors. Pamphlets and all the mailers you can shake a roll of stamps at. Double doors make this location a quick alternative to other slow poke places where the line is out the door. Another bonus is that this USPS building is at the crossroads of major thru highways and roads. That way managing things you may have forgotten to mail or need to go home to fetch and send out, is a half-way back trip only. Never had an issue. Quick turn around, delivery and pick up, while the little delivery trucks putz about behind the building. Love that American Flag out front!! Rebel review: 5

I went into this post office at around noon on New Years Eve, 2025. I had a postage paid return and…read morealso a contract to mail. The only person working was a man who was hostile, rude and cranky--and this guy nrepresenting the USPS decided that day to come to work in a filthy, stained, USPS-branded shirt. If I looked at this shirt long enough close range, I could probably ascertain every meal he had eaten while wearing it. I'm pretty sure I saw old split pea soup. Didn't matter though...he glanced at my package, made a guttural noise (standing in for language, I suppose) and tried to swoosh me away (LMFAO!) with a hand motion. In other post offices they sometimes ask you to put the postage paid returns in a bin and that's what I thought he meant, but he immediately went off about something I had done wrong. I still don't know. Then, I said "I'll do this one another time," and handed him the second parcel--the envelope--and asked that it get there as soon as possible. I expect two phrases--"can you get it there fast" and "can you get it there cheap" are two of the most common phrases USPS workers here all the time...yet this dude decided to be hostile and act like he had no idea what I was talking about. After he showed me my choices, and I chose the 2-day I made sure to ask "This will have a signature required, right?" and he said "No," and tried to wave me away yet again. I really wish this post office would offer this guy early retirement--he's definitely the epitome of "going postal"-- and maybe that crappy pleasant valley post office can begin to recycle all its bad vibes into something positive.

Located in a location that turns into a nightmare, the main parking lot is very small and there…read moreisn't enough room and space to move around, especially when leaving. Better off using the bigger lot when packed located in the Dollar General plaza. Dealing with a postal worker is never an issue for us, as we use it regularly when needed. Although the room is fairly small which can cause the line to go out into the hallway plus even outside when busy and it's not enjoyable. Two workers will do it, but it won't be the quickest. 5 stars for the workers who do their part, but the problem is what's bringing it down.

I have to believe that many of the people working here are defective. I've had to leave explicit…read moreinstructions on how to use a mailbox and what the red flag means. Items have just vanished into thin air with no explanation or accountability. The latest epic failure- I've been tracking a package that was to be delivered today, only to receive a message that the package is being held at the PO per my request, which is just a fucking lie. I thought that misdirecting/tampering with mail delivery was a federal offense?

This location is away from the hustle and bustle of the City Of Poughkeepsie or even the route…read more9/South Road location. Parking is easy and the wait was not excessive. You can pick up supplies, some are complementary, and you will get a smile for free.

Asked to speak with Postmaster after mailing a package. It is a serious issue with mail. ONE…read moreemployee there in the package rm, 3 of us waiting . Employee stated he's not in, he'll be in on Monday. When I mentioned the problem, knowing that mail delivery has been farmed out to USPS in Newburgh and we are missing mail or having it sent back with yellow stickers, he shrugged his shoulders, unconcerned and said, "yeah, Newburgh can't do their job." No concern at all.

This is the WORST Post Office in the USA. The Postmaster is rude and stupid. Held my mail today…read more3-4-2026 for a request made in 2025. He wouldn't tell me his name and told me it was for me "to find out". Dumber than dirt. He can't read or count. Loud and boisterous and stupid as well. wish I could give 0 stars or - for review. AWFUL

Fast service with a smile! Other services: BANNERS, boxing,…read moreshipping. Convenient location near Burlington

Only one person at the desk so it was a long wait for a quick Amazon return. People left because…read moreit was a long wait.