I had such an amazing experience with this team. I called this store with an odd request. I'd left…read moremy phone at a nearby restaurant on my drive home and didn't realize until I was 2.5 hours away. They walked over, found my phone, and worked with me to ship it overnight for a very reasonable price. They truly went above and beyond, helped save me a ton of money, and were very friendly throughout the process.

Outstanding service! I needed a product that I left behind at the local hotel. They picked it up,…read morepackaged the item very well, and shipped it via UPS, and I received it the next day. From Jackson to the Bay Area in 1 day with ground service. All around great service by all involved. Thank You!

Needed a notary ASAP and I was in and out of there within mins. Very happy and would recommend Mail…read moreDepot. Thank you very much.

I go there all the time to my boxes and print my labels great service and staff if you're ever in…read moreValley Springs I recommend this business

Absolutely everything about this UPS Store location is top knotch! I used a different location for…read morea several years regularly (PMB) until it was closed. This store's friendliness, professionalism, and all around service surpasses any other by far! If you're deciding on a location for a PMB or just for anythin in general, I highly recommend this one!

02/23/2026: I'm using UPS for returning packages. In addition, I sent my sister her March 2nd…read morebirthday card which she received THE FOLLOWING DAY--amazingly expedient. I'm so elated, indeed for the expedient service rendered and received.

This store is a hidden gem is Pollock Pines! I only wish we had discovered it sooner. The owners…read moreare incredibly kind and helpful. The store has son many amazing gifts and fun items to explore, including Melissa and Doug kids toys. I was in complete awe that a small store front was so expansive inside. This is a must if you are living in the area or passing through. Go check them out!!

This business is listed to support Live Scan, but when we went to this business today it's no…read morelonger in business. The sign indicates closed and there is a "For Rent" sign in the window.

I don't often post reviews, but because I received such excellent service at this location, I felt…read morethe need to share. From the moment I walked through the door and appeared to need a little assistance, Julian jumped from behind the counter to run to the door and help me. And from there, he bent over backwards and went over and beyond to help me with my somewhat unique circumstances. He was SO extremely helpful and courteous- I can't say enough!!! Also working in the store this afternoon was Allie- I observed her assisting someone else and how professional and courteous she also was. I just really wanted the manager/owner of the store to know what a great job they're doing, and what wonderful ambassadors they are for the business.

Two terrible experiences. Was overcharged for shipping via DHL, and they completely do not…read moreunderstand rules on what ID is acceptable for notarizing documents. Drive directly to the ups store, the fed ex store, or the post office. They are only a couple miles away and provide better service. Heck, I'd recommend a n old-timely telegraph or carrier pigeon before using this place again.

Terrific place to go to pick up your mail or send mail. people are very nice and professional!…read more Thanks, Matt McKenzie

horrible customer service from Desi the owner. all he cares about is charging you his margin even…read moreif packages don't get delivered. support you local business that puts customers before margin. shame

2/18/2025: UPS located at Missouri Flat Road is PERMANENTLY CLOSING 2/20/2025! I have rented a…read moremailbox since, 2017: I'm utterly devastated the UPS is shuttering because the Landlord is converting the UPS into another stupid RESTAURANT!!!!! AUUUUUGGHH! Anyway, Manager, Tomi refunded my remaining mailbox rental and refunded my mailbox keys as well. The Missouri Flat UPS was my FAVORITE store because every person employed at UPS were so cool; I'm going to miss all UPS Employees' smiles and jokes. Bye, bye, bye, UPS . . . Waaaaaaaaaaaaaaaah!!!!

The employees are very rude! There's a woman that works there that I always manage to be stuck…read morewith when I need help. She's arrogant and rude! I cringe when I have to go in there.

Excellent service. Quick and effective service. Excellent personality!!!…read more Made for a very nice day for me. The lady's name that helped me was Grace. Yelp is hard to use

It was busy when I came in to send an overnight letter. Jeanne called out, "Welcome! Be right with…read moreyou!" This is so helpful to all of us waiting for service. She helped me print label and form to sign and include with letter. She is a sparkling lady whose friendly personality and efficient service made this my new go to UPS Store. Thank you, Jeanne!

I recently had the need to ship a vintage guitar. I was a bit nervous about it but bringing to Pac…read moren Copy was the best move. Thanks PAC n Copy you are pros for sure.

If there was a zero rating I would pick it. There's a heavy blonde woman who wears a sparkly mask…read morethat was so rude I can't even quests why anyone would have her as an employee. She might be the shop owner but either way total disappointment. Never go there , there are much better prices and treatment near there. This business will overcharge you in a heart beat, don't trust them they are greedy and untrustworthy.

I was told that my package that went to a previous address in Murphys was meant to be forwarded and…read moreI have not received it. I drove to Murphys and spoke to an agent. The agent said she would talk to the carrier and make sure it came to more forwarded address. It has not! It was taken back to my old address and stolen I guess? HOW FRUSTRATING!

This post office is so tiny! Love it. The staff are so helpful. My parents received a…read morenotification in their mailbox stating they needed to pick up something at the post office. I, being the good daughter that I am, drove down there to pick up the mystery delivery. When I arrived, the postal worker asked if he could be of assistance. I dutifully handed him the yellow slip and gave him the address. He went in the back to check. When he returned, alas no package. He was extremely apologetic and explained that sometimes substitute mail carriers leave a note in a mailbox to mark the beginning of their delivery route. They are supposed to pick them up but this person apparently forgot. He couldn't apologize enough for my making a special trip down to the post office. It really wasn't that big of a deal to me, but I appreciated his sincerity. Hopefully next time there really will be a package...maybe even a gift for me! ;)