If there was a zero rating I would pick it. There's a heavy blonde woman who wears a sparkly mask that was so rude I can't even quests why anyone would have her as an employee. She might be the shop owner but either way total disappointment. Never go there , there are much better prices and treatment near there. This business will overcharge you in a heart beat, don't trust them they are greedy and untrustworthy. read more

Update 5 months later: They continue to disappoint, my kids Christmas is ruined because they closed early. Presents come in today and I have a tracking number that confirms. But pac n copy will never care. read more

I came into this establishment to get paperwork notarized. The associates available were very friendly and helpful. I am very happy with the service I received. A small notary fee, overall a very great experience. Thank you! read more

I had a Fed-Ex return to Lego today. I accidentally took off the bottom of the pre-printed label deleting the "important" information. JESSICA helped me find a way for them to re-print the label saving me a 20 mile round trip home to get the other part of the label. She did it all with a smile and good humor for my error. Thank you for helping out with this shipping problem. Jessica is an asset to your company. Karen [not that kind of Karen ;)] Scruggs read more

If I could give no star. Shipped an electronic device to Alberta Canada and they quoted for $300 using fedex. 10 days later fedex sent another bill for $150. How in the heck this even happens? If I knew it's gonna cost me $450, I'd buy a new device in Canada. read more

Fast friendly service that you can count on. I highly recommend this business they didn't miss a beat during the pandemic read more

Went in there to have an item notarized. The were three clerks and only one person in the store. They asked me to take a seat so I did. 15 minutes later I went back up to the front where the clerks were and asked if they planned on getting to me. They said we will be with you. No explanation of why the wait so I left. My bank did it for free. In today's economy I would expect a little better costumer service in an empty store. It's small town and words gets round fast when you don't care about your customers. read more

I miss the old owners. The new ones will not go out of their way to help you with ANYTHING! They use to take your passport picture AND print out the forms to send in for you. I went to do this again and they offered the pictures but said you could only get the forms to fill out from County of records or something. When indeed you just go to the passport website, easily click a button and they print. Thankfully my friend let me use her printer to do so. I just know they will probably do the bare minimum for anyone else. They just didn't want to take their time to help me. read more

I've been doing business, both personal (convenient location) and professional (my boss has a contract with them), for 3 years. I feel like about 2 years ago everyone there stopped caring. I use them regularly and only about 40% of the time is my order correct. They don't reply to my emails consistently and now they've lost a package because it was improperly managed and won't own up to it. It seems in Sonora incompetence is sometimes mistaken for small town charm. I'm fed up. read more

Great service and a secure location for all you packages! Their hours are a bit restricted on Saturdays as they close at 2:00 pm, but always very friendly & helpful. read more

Copied from my grandmother: My husband left a document of 5 pages to be retyped at PAC-N-COPY in The Junction in Sonora. He took it in approximately 1 1/2 weeks ago to be retyped. They told him at that time they could not get to it until Mon. or Tues., and this was Friday. There would be a charge of 5.50. He agreed to have it done and left it..On the following Tues he went in to pick it up. They informed him that they had no record of him leaving it there and they could not find it.The woman told him she would call him if she found it. The next day she called and said she had found it. He agreed to pick it up on Thurs. When he got there it was ready. She told him it would be 15.00. He said I was quoted 5.50. They called the manager because my husband had been quoted 5.50. She was very argumentive and rude and when he proceeded to tell her he was quoted 5.50 she said it was more work than they thought it would be. When my husband said you quoted me a price.and that is what I expected to pay. She had documents in her hand and threw them down on counter and this is when my husband said he would never have anymore work done there. They had some exchange of unpleasant words and she stated she did not care if he ever came back. He paid the 15.00 and left. read more

Always, always a great experience. Everything from sending important documents that need tracking to returning purchased items to shipping gifts and purchases - I've never had a single problem with them. They're friendly and competent - they're able to immediately compare the costs of the various shippers so that you can save money. And they take and recycle used cardboard boxes. Great business. read more

I recently had the need to ship a vintage guitar. I was a bit nervous about it but bringing to Pac n Copy was the best move. Thanks PAC n Copy you are pros for sure. read more

I love this place! The staff are super helpful and cheerful all the time which is a HUGE break from dealing with the disgruntled post office employees downtown. They have stationary and everything for your mailing needs (USPS/FedEx/UPS) and unlike the post office, who will make you buy a roll of tape when you only need one piece, they'll tape your package for you and try to save you money where you can. I never go to the downtown post office anymore! read more

I have been coming here for all of my business needs for 7-8 years, always fast friendly service, very helpfully! I mail, UPS and FedEx from here. They also have a great copy facility here I have made tee shirts for family vacations, bring your own or they have them to buy! Keep up the good work girls! read more

I absolutely love Pac n Copy. They are a much more efficient and friendly alternative to the post office. I go to them for all the shipping needs as well as purchase of special papers or supplies needed for my business. They always great me as soon as i get in the door and are always warm and welcoming. I would recommend them to anyone who needs to ship anything or buy office or shipping supplies. They are the best read more

Very friendly and efficient. I use them for all my shipping needs. An absolute pleasure to do business with.

I am giving them 2 stars because they were at least nice. I tried to ship something from here and it was such a hassle and so much more expensive. The staff is friendly but the owners seemed annoyed to be there. Probably won't be back. read more

Easy to rate FIVE stars. Nothing to add. Friendly, eager to please, efficient, thorough, reasonably priced, lovely ladies. They get it done. 15 years of loyal customer....Dr. John read more

These girls are on the ball here, so very eager to help! I really appreciate how precise they are about getting my items shipped safely and at the best rate. I would highly recommend them! read more

They are awesome! They made my engagement party invites, save the dates, and wedding invitations and I loved the way they turned out! So has everyone else. I couldn't find exactly what I wanted online so I brought them pictures of different elements of the save the dates and invites I liked and they designed them for me! They are also very nice, professional, and prompt. I highly recommend them! read more