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Recommended Reviews - Staples

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10 months ago

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5 months ago

Definitely a great location to shop everybody's friendly. The store is well laid out and I can find things that I'm looking for.

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3 months ago

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10 months ago

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4 years ago

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2 years ago

Clean store, friendly service, well stocked. Lots of items you wouldnt expect to find at a staples. Didnt even have to go to walmart

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5 years ago

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Ask the Community - Staples

Review Highlights - Staples

We ran in for an Amazon return and were greeted by Cameron.

Mentioned in 2 reviews

Read more highlights

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Re-Phone

Re-Phone

(19 reviews)

$$

Quickly identified problem with phone and fixed it promptly. He used to be in downtown Seattle,…read morebut is now next to GameStop

DO NOT COME HERE!!!!! if only could give this place negative stars…read more They replaced the phone screen on an iPhone 7+ and the phone was still under warranty when it started ghost typing and opening apps on its own. After a lot of research this ONLY happens after A bad screen repair which was done by them. I took the phone in at 2 pm today because Nick told me I needed to have it in before 3 pm. I get there at 2:15 and he's closed for lunch until almost 3 PM. I bring the phone in and he was very rude initially but I let it go. Came back for my phone 45 mins later only to see that The same scratch was still on the screen that was there before the "replacement". I came back inside to ask him if the screen was replaced and he assured me that it was, even after I pointed out the scratch still being there and knowing for A fact he didn't touch it. He says he put A "used screen" on it that was better than the old one. This is after waiting for A new screen to ship to them. So I asked to see the old screen and he shows A screen that was clearly not mine. (I know by the scratch) after everything admits that he didn't replace the screen because the phone wasn't acting up while it was in there. He slapped on A tempered glass screen protector and said if the phone still messes up he will ACTUALLY replace the screen. What A lousy business to lie about having the screen replaced while he sat there and didn't do A single thing. I'm disgusted I will NOT be bringing it back after reading all of these reviews and this whole situation is inexcusable.

Verizon

Verizon

(35 reviews)

$$

Terrible customer service and non-competitive pricing. I plan to leave them after being their…read morecustomer for 25+ years.

I came into the Sonora store because my phone was having an intermittent issue. I explained that…read morethe problem comes and goes. The two employees working told me that unless they could replicate the issue right there in the store, they couldn't help. They suggested I go home, get my Apple charger and Apple earphones, and bring everything back to demonstrate the problem. When I asked whether they didn't believe me, the young man repeated, "If we can't replicate the issue, we can't help you." Since I pay for full insurance on the device, I expected some troubleshooting or at least guidance, but there was none. Later that afternoon, I called Verizon's customer service line and explained the situation again. I was transferred several times and had to repeat the issue with each person until I reached Verizon technical support. They identified the problem immediately and told me it would get worse, saying, "It just happens sometimes." They approved a replacement on the spot. Even with full insurance, the replacement cost $90, and when UPS delivered the device there was another $33 charge. I also learned that the insurance isn't handled by Verizon at all--it's Asurion--so you have to file a claim directly with them. I had hoped the in-store experience was an isolated situation, but after reading the reviews, it's clear it isn't. I'm sharing this so the store can improve training on how to handle intermittent device issues and better support customers who are already paying for protection. It would also help if the insurance coverage and actual costs were fully explained when people purchase their phones. If everything must be handled over the phone or online, then the store functions only as a sales location, not a service one.

Greene Computer - A motherboard from a laptop.

Greene Computer

(2 reviews)

Bob Greene of Greene Computer in Sutter Creek, CA gets 5 stars from me because: 1) He did an…read moreexcellent job fixing and updating my 2017 15-inch MacBook Pro; 2) He answered the phone on a Sunday, on a holiday weekend no less (President's Day weekend in February) and took the time to talk with me about the issue with my computer, and, 3) He is professional, communicative, and really knows his stuff. I had damaged the display on my MacBook Pro so badly that I was not able to use it. I was able to drop off my computer to him on Sunday, the same day I called. Bob ordered and installed a new retina display and got it working great. Since my laptop was over 3 years old, I decided to have him put in a new battery as well. He did a flawless job. My 2017 MacBook Pro has new life breathed into it now.

This computer guy is amazing. I have had my computer 12 years, I just could not afford to buy a new…read moreone right now. Monday I was getting a dns server error. I can usually walk myself through this type of craziness but I could not get it back online. I called this company to see if he could look at it and price what it would cost to get this problem solved. I need a computer for my business and I was dead in the water. This company was amazing, not only was I working with a old operating system windows 7, I have security on it and he found some malware and spyware and a Trojan. I pay yearly to have a secure system and it still got through my firewall because my system was not being supported by Microsoft any longer. This guy was great, he put a new hard drive, new operating system. Took out all the garbage that accumulated in it, and I had it back the next day. He's awesome, very fast and explains everything before hand. If you need computer work, or diagnoses, or upgrade he's the guy. He's not very far and does it from his home. He also can check yours remotely if needed.

Staples - copyshops - Updated May 2026

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