Annette is really a great help, answered the phone so professionally and gave me the information I…read moreneeded for the P.O. box I have. So helpful, so prompt. I am so grateful for their help with my issue. Thank you!

Now I know why this place has such bad reviews. I just called looking to see if they had a package…read more The woman who answered the phone was extremely rude & just plain awful. She told me she had no way of looking to see if they had the package, but then found it when I gave her my last name. Weird. Idk if she was having a bad day but she should not be answering the phone and dealing with customers if she doesn't know how to speak to people. So rude. I'm so thankful we chose not to open a P.O. Box there when we moved up here.

I just recently rented a P.O. Box at the Long Barn Post Office. I had difficulties opening the…read morebox, as the locking mechanism was broken. Joe, the new postal clerk, fixed it and helped me open it. I have had no trouble since. I truly appreciate Joe, going the extra mile. He is very knowledgeable and has excellent customer service. Sincerely, Susan

Clean, lonely place to drop off mail. Small town atmosphere, few people. Very convenient if you are…read morepassing through.

Convenient parking at New location. Same friendly staff. They have notary and fingerprinting…read moreservices

I had an Amazon return, a large item. It was either go to Sonora or Stockton. Fortunately, I had an…read moreappt in Stkn, so went there. In and out in a flash tho. I wish there was one in Calaveras County tho.

I've been coming here for a while and absolutely love it. Usually post offices can give me anxiety…read morewith the lines and how big they are just to mail something! This place is the opposite it's warm and cozy vibes with the most adorable envelopes My favorite part about this place is the staff! There's a blonde girl that works there (I wish I knew her name) that's an absolute sweetheart and says hi every time I go in to drop off my packages! Now that's wonderful quality service not to mention because it's not very big there are not very many people so it can take about 5-10 minutes to be in and out now that's record breaking! After going to one in Stockton yesterday and this one today it made me appreciate and realize the staff, the establishment, the friendliness and overall happy experience! I will ALWAYS come here if I ever need to!

I have received notice that you are not forwarding the Robinson mail from PO Box 668 Soulsbyville…read moreCA 95372 to PO Box 365 Minden NV 89423. Notice states unable to forward mail (a bill from a business). How many other important pieces of mail have not been forwarded ? Ph # 775-392-0588. Left message with employee who had no answer. Said call latter

Extremely frustrated with this post office. Multiple times I've received notices claiming my…read moremailbox was "too full" for package delivery when that simply was not true. My mailbox is on my property, accessible, and had plenty of room. Instead of delivering packages, they leave slips saying delivery was attempted and force me to drive out of my way to pick them up myself. It feels dishonest and incredibly inconvenient, especially when you're paying for a delivery service that isn't actually being completed. Customer service is nearly impossible to reach by phone, and there seems to be no accountability. This has happened more than once and has become a pattern. USPS seriously needs to address the reliability and service issues at the Sonora location.

Worst management. packages and mail never get delivered because they make every excuse in the book…read moreto not get out of their vehicles. The manager is useless and pointless. very sad

Nobody ever answers the phone there, we let it ring fifty times until Verizon cuts off the call for…read moresays in a row. Does anybody work there?

I love this location close to my job and never super busy. Which is perfect for I always go on my…read morebreak time.

I was trying to learn the lobby hours of the post office when I read a review about the Arnold post…read moreoffice. It stated that there are only 7 reviews posted. In my opinion, the folks working there deserve alot more than 7 reviews! So here's mine. I've lived in Arnold almost 4 years now with my son. I'm female, 73, disabled and am a short Hispanic (can I add pretty, widowed, soon not to be disabled) woman. I just wanted y'all to know that from the beginning- the employees of the post office were friendly towards an outsider. Additionally, they are always very helpful, efficient, thorough and a total asset to the community. At times I felt embarrassed when I had to speak up and ask them a question... but they always put me at ease and never made me feel unequal. They frequently asked if I needed help with carrying out packages. So, yeah... how about some more reviews for these folks that work hard for us everyday!

Rude, obnoxious, dismissive, unhinged best describes my interaction the postmaster of this station…read morebest. See my other online reviews for specific detail as this venue has disabled the copy and paste function.

I was told that my package that went to a previous address in Murphys was meant to be forwarded and…read moreI have not received it. I drove to Murphys and spoke to an agent. The agent said she would talk to the carrier and make sure it came to more forwarded address. It has not! It was taken back to my old address and stolen I guess? HOW FRUSTRATING!

This post office is so tiny! Love it. The staff are so helpful. My parents received a…read morenotification in their mailbox stating they needed to pick up something at the post office. I, being the good daughter that I am, drove down there to pick up the mystery delivery. When I arrived, the postal worker asked if he could be of assistance. I dutifully handed him the yellow slip and gave him the address. He went in the back to check. When he returned, alas no package. He was extremely apologetic and explained that sometimes substitute mail carriers leave a note in a mailbox to mark the beginning of their delivery route. They are supposed to pick them up but this person apparently forgot. He couldn't apologize enough for my making a special trip down to the post office. It really wasn't that big of a deal to me, but I appreciated his sincerity. Hopefully next time there really will be a package...maybe even a gift for me! ;)