We. In the Sonora area have one of the worst POs anywhere. Many missed deliveries, and lame excuses…read more(no ownership). It is no wonder more and more people/institutions chose other means (eg fed ex and UPS). They are way more reliable. I predict that some day, when the workers at the USPS lose their jobs, they will awaken, but it will be too late!

Worst management. packages and mail never get delivered because they make every excuse in the book…read moreto not get out of their vehicles. The manager is useless and pointless. very sad

Convenient parking at New location. Same friendly staff. They have notary and fingerprinting…read moreservices

If you need Notary services go elsewhere. I scheduled an appointment, went in and was told it…read morewould be another 30 minutes, then 30 seconds later was told I would have to come back tomorrow. Hello? I scheduled an appointment, drove a decent distance for the service and you couldn't bother to let me know prior that it would not be available. Only 1 person working that was overwhelmed with phone calls and customer. The representative said it wasn't their fault... well who takes responsibility for it if not UPS and the services offered? Thankfully I discovered AAA had notary services across the way, went in and got it done promptly, without an appointment.

Customer service is top-of-the-line, Sandy, Joseph and Lynn know what they're doing, anytime I have…read morea question about my Mail. They are more than helpful with any questions I have, never a long way, and always delivering on time

The Sonora Branch of the US postal Service is the absolute worst way to get any type of mail. If it…read moredoesn't suit them they just don't deliver mail/packages. They just don't care. And this includes supervisors, who are pretty much invisible. We ought to flush the people here and start over. No wonder the USPS loses billions each year!

Nobody ever answers the phone there, we let it ring fifty times until Verizon cuts off the call for…read moresays in a row. Does anybody work there?

I love this location close to my job and never super busy. Which is perfect for I always go on my…read morebreak time.

If there was a zero rating I would pick it. There's a heavy blonde woman who wears a sparkly mask…read morethat was so rude I can't even quests why anyone would have her as an employee. She might be the shop owner but either way total disappointment. Never go there , there are much better prices and treatment near there. This business will overcharge you in a heart beat, don't trust them they are greedy and untrustworthy.

Update 5 months later: They continue to disappoint, my kids…read moreChristmas is ruined because they closed early. Presents come in today and I have a tracking number that confirms. But pac n copy will never care.

I walked in to get help and the girl was ready to help and the other lady said no to go use the…read moreself serve scanner. I asked why and she said cause she's busy although she was ready to help me. I went to the self serve scanner and start doing it myself and two other people walked in and she helped them. So why couldn't she help me is the question and they were served. I felt discriminated and couldn't understand why I couldn't get her help and they did. This was unacceptable and bad service. And don't tell me to go somewhere else when the girl was ready to help. Crappy service all around.

I have always received great service from this location…read more The employees are very friendly, kind and helpful You can return your amazon packages here in addition to all of the services that they offer We came in for a LiveScan and they did it right away. They had the blank application for us to fill out and it was $79.99. If you need any UPS service please pick these location! They are wonderful.

Needed a notary ASAP and I was in and out of there within mins. Very happy and would recommend Mail…read moreDepot. Thank you very much.

I go there all the time to my boxes and print my labels great service and staff if you're ever in…read moreValley Springs I recommend this business