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    US Post Office

    3.4 (5 reviews)
    Closed 8:30 am - 4:30 pm

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    Performance Based Heating and Air

    Performance Based Heating and Air

    4.2
    (57 reviews)

    Wish there were 6 stars because that's what PBHA deserves. My wife and I decided to invest…read more(heavily) in a mini splits system for our house. The process was incredibly fast and professional! Jacob and his son arrived on time. Jacob (owner) knows his s##t. They listened to our requests and investigated inside / outside with game plan. They discussed cleared what was / was not possible. They delivered a quote on site - a huge savings in time. We continued getting other quotes most were higher by as much as 2x. Jacob followed up with us after a week and we awarded the job. They started within a few days with a staff who were true professionals (Juan and Anthony) knew the trade and quality was paramount. They kept us updated all the way. They were interrupted by a 6ft snow storm and when possible came back to finish. They kept us informed all the time. We were so so so impressed. They finished when the snowed subsided and made sure we completely understood how to work, maintain and what to do if the unlikely event of an issue to do. We without question recommend Performance Based Heating and Air.

    Weird company and owner to say the least, got his contacts through Mitsubishi website to install…read moreone ceiling cassette and heat pump at a second store master bedroom, Jacob came in, looked at the project for 3 min and said "This is something I don't want to take on, it's going to be a nightmare" this is his extend of customer service for a basic job. Just weird. Oh well. Response to Jacobs comments Jacob, you looked at project for 3 min before you told me it would be a nightmare and refuse even provide opinion as you just did on Yelp and explain why and have a conversation. The responses as followed: the ceiling cassette I told you I want to install parallel to the window, which is recommended location and if would blow air to the whole room, not even sure where you got this idea in will blow into wall and suck its own air. The heat pump I want to put next to the already installed HVAC condenser coil and it has plenty of room, recommended 4ft from each other, no snow there in this area so not sure where this idea came that it wouldn't heat, and heat pump doesn't work that way anyhow. The second unit connection to meet Mitsubishi recommendation for a min 2 units connection, I told you I am planning to build two more rooms there and second unit can be run to that area and placed there so later can be permanently moved in the new room. Again, you didn't even took time to look all, talk, to listen and to explain.

    United States Postal Service

    United States Postal Service

    1.4
    (38 reviews)

    First: I want to say that every USPS employee with whom I have had contact has been friendly and…read moreprofessional. In the past, USPS delivery in our area (near the High School downtown) was phenomenal - absolutely beyond reproach. I absolutely understand that COVID and staffing issues have hurt our local USPS and made it difficult to maintain the level of service that we are accustomed to. I fear that there may be deeper issues affecting delivery at this time. We are now at a point where about 1 out of 5 packages has to be reordered because there is an issue with delivery. Sometimes the package is marked "delivered" but no package arrives; we have had the package arrive days later (placed on the ground under the mailbox) and we have had the package arrive a month later, without fanfare and without any updates to the tracking information that says it was delivered weeks earlier. In the most recent instance, I filed a complaint; when I spoke to our rep, I was told that nothing could be done as the package wasn't insured and that their GPS showed the package had been scanned at our mailbox. I ordered a replacement (which actually arrived). When the original package was actually delivered, I took it to the post office asking that they please return it to the sender as it was no longer needed. They refused. The delivery issues are costing money and time and it's all extremely frustrating. It is notable that these issues started when Louis DeJoy took over leadership of the USPS and started looking to cut costs. :(

    Extremely frustrated with this post office. Multiple times I've received notices claiming my…read moremailbox was "too full" for package delivery when that simply was not true. My mailbox is on my property, accessible, and had plenty of room. Instead of delivering packages, they leave slips saying delivery was attempted and force me to drive out of my way to pick them up myself. It feels dishonest and incredibly inconvenient, especially when you're paying for a delivery service that isn't actually being completed. Customer service is nearly impossible to reach by phone, and there seems to be no accountability. This has happened more than once and has become a pattern. USPS seriously needs to address the reliability and service issues at the Sonora location.

    US Post Office - postoffices - Updated June 2026

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