Swappa Staff/Management Are Cowards Who Lack Integrity, Is Not Objective, Has Doubled Standards,…read moreand Poor Business Practices - DO NOT USE! ZERO VALUE ! Ugh! I really have no respect for cowards. That energy is so off-putting. I loathe people who behave like that, cower behind anonymity and delusions of grandeur, and empty titles. This is exacerbated when it is done by a place of business... Swappa back in the day used to be AWESOME. I had my account for OVER 10 years(~36 sold items, ~18 buys, 5-star rating on ALL sales), with ZERO issues. That is until recently... The short: I bought an item from an "enterprise" seller. According to Swappa's own terms, certain data should be available immediately after you remit payment. There is evident contradiction, ambiguity, miscommunication, and hypocrisy in the treatment of laymen sellers and "enterprise" sellers and their FAQ section. Remember, I have plenty of experience with buying, selling, refund, PayPal, returns, fees, etcetera. *The "enterprise" seller was unable to provide information that should have been made available and/or readily accessible once payment was tendered, according to their own policies, both parties were in violation of this. As a result I opted to decline moving forward with the transaction and asked the "enterprise" seller to just cancel the order, minutes after they said they did not have the specific device information. Weird. They ultimately wanted to assess me a 10% return/restock fee for a device they never shipped out or could even provide me the requested information on and took me through an unnecessary claim with PayPal for almost a week. I reiterate this was dumb and to simply cancel the order/not accept the funds/ or I would be forced to involve PayPal. I waited exactly 24 hours and got nothing. I escalated to PayPal, Swappa deletes my account, I win my PayPal claim, I contact Swappa, no response. Trash

Awesome customer service at this location on Chatham Ave #2480. The staff is always so friendly…read morewhenever I need time come in and take care of business. The gal at the register who assisted me is top notch in customer service and she is such a delight to deal with. I didn't get her name but she has short auburn hair. I say she deserves a raise for her excellent mannerisms and again customer service. Way to go UPS in hiring and having great staff, especially her.

This is a great place and the service is requested is really good and the quality is so good there…read moreand the value

Visited 3 April 2021…read more When I got to the post office there were very few people there but I needed packaging so mail my items. I was looking for bubble/padded envelopes but the section that had those were closed. There were flat rate envelopes so I went with those instead. There are counters throughout the post office where customers can organize and write labels. At least two tables I went to had no pens so I searched frantically through my purse (I usually have a pen but of course I did not have one that day). I moved to a third counter and luckily that had a pen. Once I was done labeling and packaging my items, a few other customers had come in. That seemed okay since the previous customers were moving along quickly. Boy was I wrong. I started writing this review while I waited in line. I was patient because there was only one postal clerk working and she was soo sweet despite the issues she had from the customers. There were 4 people ahead of me. One conducted his business and left without any issues. I probably spent an additional 30 minutes in USPS waiting on the other 3 because 1. a female customer wanted tape but had to tell an entire story of why she doesn't have tape (We all learned she was sending left over valentines day treats to her boyfriend in Canada who she met randomly online and haven't seen in 13 months!). 2. a male customer tried to get stamps from the self-service kiosk but the machine took his money without giving him stamps. We could tell he was getting aggressive but the postal kept her cool, walked with him to check the machine, then called her supervisor. 3. A third customer, also a female was confused whether to mail priority express overnight or just regular priority! By the time I finally made it to the counter, I was so annoyed by the previous customers but the postal clerk apologized to me for the long wait (which she didn't have to because it wasn't entirely her fault). 5 stars - for the postal clerk 3 stars - for the inadequate supplies & the store section being closed 3 stars - for the condition of the facility. It was clearly old and a lot of the posters and info graphics on the walls were very outdated

I took 3 packages in to be shipped 3 days ago. Due to me already having paid for postage thru my…read morebusiness acct, all I needed to do was place them on the counter and the post office employee reassured me that it was ok to leave it there! Today I find out that my customer didn't receive her order yet and was due for delivery today! I checked the tracking info and according to it, my customers order never got scanned into their system. My other packages did and have been delivered, but this one is no where to be found! I went to file a claim and after inputing all the info, it says there is an error in my request! I just want to know where my customer's order is! And how am I going to be reimbursed for my order that I have had to a refund.

The hours are not the best (only open 10-4) but I appreciate the quality of people working here!…read moreBeverly is so kind and helpful every time I come in this is why I choose this post office over others!

Paid for P.O.Box so I could get mail after work. Doors have been locked before 10:00 p.m. Wth?read more

Our mail man that runs the route for 51st and Parkview ave is never consistent with time. Today the…read moremail never ran at all and this is the third time in 2 months this has happened. He runs between 930 am and as late as 630 pm. He even ran on a Sunday once bc he didn't come Saturday. We have a very un organized postal worker for our area and unreliable . I count on my medicine through the mail and need it on time along with my SSDI . We need a reliable mail man

Only reason I go here is because they won't deliver packages to our complex anymore…read more I did however feel the need to post this. On Friday, September 19th 2025, I received a notice a package had been delivered to my mailbox. This has happened twice now. It wasn't delivered but they also didn't have it at this location. They claimed it was delivered to someone else in a different part of town. Would not confirm it was in my name or anything. That isn't the only issue though. While I was in line waiting for them to find my mysterious package. There is a couple with their child that doesn't speak English. Another customer had to come and translate which was awesome of her. The elderly lady turned away from them and I hear her mumbling about "illegal immigrants need to just disappear." Noticed I heard her and avoided looking at me when the lady looking for this package came back. I STILL have no flu what that package was. But that lady needs to be talked to about her statements. Talk like that is costing people their jobs right now. Also, about a month ago I went to pick up a package and they gave me someone else's. I did not realize it until I was on my way home. I delivered it to the right person.

Called this morning to get my passport, and was told they take walk-ins. Stood in line for…read moreapproximately 25 minutes, only to be told we need an appointment. On the website it even says they accept walk-ins. Dont trust it.

We dropped off 8 letters to be delivered to 8 different people a month ago and still NONE of them…read morehave received the letter. This post office is completely incompetent. Do NOT send your mail through this location. They have so many useless people working here they can't even execute simple, basic tasks that the rest of the post offices seem to execute at a high level.

I dropped off 5 packages at the inside drop box 2 weeks ago and none of them have even been scanned…read moreinto the tracking system. There were thousands of dollars in merchandise in there. And now since they haven't even been scanned there is no evidence I dropped them off. They won't even look into it for me. They are retarded!!

Drove to the store because they won't answer their phones and they said they would get the package…read moreto me the next day but nothings there. If they mess your package up, there's no accountability. Your just screwed. You can email and call but the only time these simpletons respond is in person. Also I'm pretty sure their employees drink on the job, guy smelt like alcohol and he was slurring the whole time.

"Kylee" (if that's even her name) was the assistant that attempted to help me, but she was…read moreextremely rude and impatient from start to finish with our conversation. The others aren't lying, these people suck.

This post office was very clean and welcoming. The clerks were super friendly and informative. We…read morecame here to renew our 11 year old daughter's passport. An appointment was made online and we had no wait when we arrived. Since we printed the information on the application forms in advance, we were in and out in less than 15 minutes. The clerk was very helpful in directing our daughter on how to position for the passport photo. When it was time to pay, we were able to simply pay with debit card for everything rather than write a separate check/money order to send to the US Department of State as stated on most sites. The clerk printed out the pre populated money order to send on our behalf in one fell swoop. Super quick and easy. Definitely recommend service here at this location.

We haven't received mail all week. No bad weather, no dogs, nothing blocking the mailbox . Kcks…read morenear 16th and parallel

The workers are nice. The problem is that there's usually only two of them working at a time, with…read morean endless supply of blue-haired women looking to ship nylon socks to their granddaughters. Parking is also a bit funky. There's limited street parking for those arriving from the east. There's also a small diagonal lot on the west side of the building, and overflow parking to the north of the building that can be accessed ONLY from the east, as it is a one-way alley.

so rude. every time…read more I let my returns pile up. because I hate coming here due to their attitude. I care them in in a box wrapped up seperate. I know the deal, and every time just rude both of them.