This location always has great service and a few employees that work the desk so the line is always…read moremoving smoothly. Great location that is conveniently located in the Northland area.

The ladies working the service counter were not very friendly and had a very unprofessional tone…read morewith other customers in front of me and very unhelpful and rude when my husband and I had a question regarding a return. This is not the first time I have experienced this kind of customer service at this location. Very disappointed.

My prints were extremely blurry, no phone call to discuss and or troubleshoot. When I went to pick…read moreup I was shocked at how incredibly rude the man was, like I was an inconvenience. Reached out regarding the issues and was asked to come back to get new ones printed. Did not receive the email that was supposedly sent to me with their questions on my printing job. Wasted more time going back up there to try to get them reprinted like the manager said only to find out that she had not saved the file in the necessary format when she worked on it so I would have to come back a third time the following day if I wanted them printed again. (They had a very noticeably purple tint to them this time) I threw in the towel and sent them the way they were because by that point I had had enough. I'll go to Office Depot next time..

Female associate on 7/15/2026 at approximately 5:00 pm was rude and probably shouldn't be in a…read morecustomer facing role if she isn't going to be customer service oriented. This is the first time I've ever had any complaint at this location. The male associate taking care of the other customers did reassure me that they would take care of my package, but it's too bad this lady had the unnecessary attitude in her "assistance." Simply posting this to vent, but also provide an honest review in the event management is actually viewing these. She probably needs constructive feedback on her customer service skills.

The last time I went in to send some items I had a code for Whole Foods by accident. She helped me…read morefix it. Then I left my wallet in the car. She waited patiently and was professional and polite. I've always had helpful staff assist me, even when they are busy and people are being A-holes.

Awesome customer service at this location on Chatham Ave #2480. The staff is always so friendly…read morewhenever I need time come in and take care of business. The gal at the register who assisted me is top notch in customer service and she is such a delight to deal with. I didn't get her name but she has short auburn hair. I say she deserves a raise for her excellent mannerisms and again customer service. Way to go UPS in hiring and having great staff, especially her.

I recently had to return some duplicate products to a seller. I received the two items separately…read morebut received notably one confirmation for the two separate shipments. The UPS Staff member took the initiative to go online and found and resolved the issue. I thanked her but walked away grateful that it was taken care of and looked forward to my quick refund.

I just sent a package they wanted 77$ - went to the post office they sent in for 18$ …read more... Untied States Post Office is far less !! No extra time !! Actually both were going to be delivered on Thursday But i guess UPS stores are franchise -

Everything he went above and beyond. I had a ton of little issues he never got upset just handled…read moreeach issue

From the owner: We have the ability to use different shipping companies. read more

Good facility. Large elevators. Needs larger cards. Staff…read morewas unfriendly and uncooperative.

RENTER BEWARE!!! They will reel you in and tell you one price to get in the unit and then they will…read moreraise your rates over 35% after only 7-9 months...AND, when asked if they can increase at a slower rate since you have been a good paying customer, their answer simply "no" that just what we do with our "Algorithums". now, I am making the decision to find something else. what they are doing is just not right.

The down home manager and his wife are glad to help and not charge you a outlandish price.read more

Completely unprofessional and broke my SIM reader during a simple battery replacement…read more I brought my phone here specifically to have the battery and the charging port replaced. The phone worked perfectly fine otherwise; because the charging port was loose, I had simply been using a wireless charger for over a year, and I just wanted a fresh battery that held a charge longer. While they had my phone, they called me to claim my storage was full and asked if they could delete some of my games. I asked why they were even accessing my internal storage for a strictly physical hardware repair, and the woman immediately got very defensive. I explicitly told them to just do the work I requested. They then sent me photos claiming to show "water damage" on an internal chip. However, the photos showed absolutely no identifying details--no IMEI number or serial number--so I have no way of knowing if those pictures even came from my actual device. When I picked up my phone, it immediately showed a "Not Connected to Network" error. I pulled out the SIM tray and discovered my physical SIM card wasn't even in its slot; it was just floating loose on top of the tray. I have tried to re-seat the SIM card properly into the tray slot seven different times. Every single time I slide the tray back into the phone, something inside catches the card and forces it out of place, causing it to come unseated and lose network connection. When I called to report that my network connection and SIM reader were broken by their technicians, they casually just told me to bring it back. I am incredibly frustrated by the lack of professionalism, the unauthorized access to my storage, and the fact that a simple battery swap resulted in a phone that now cannot connect to a cellular network. Avoid this place. UPDATE they would claim no responsibility for anything. They said my phone was like that when it came in which is a gd lie. They know it and it know it. Better business bureau and Missouri Attorney General office is my next step after flooding the internet with this review. 2nd Update Took my phone to another repair shop who discovered that not on my had they broke the antenna inside so it could not make calls or messages, the battery they supposedly replaced is either faulty or they damaged it too. It will not charge above 1% on either a wireless or a direct cord connection and it gets extremely hot. Too hot to touch so ihad to unplug it to prevent a possible explosion of the battery. I ended up having to buy a new phone for $1299 because of their horrible service. They got pissed because I called them out on going through my phone so I guess they decided to get back. Look who's laughing now. I can afford a new phone. They're going to have to deal with the attorney general's office and the better business bureau as I have filled complaints with both. Plus they can deal with the loss of business from my reviews posted on TRUSTPILOT, YELP, GOOGLE,NEXT DOOR. People do look at reviews. As soon as I find more places to post reviews I will be doing so. So there TXK.

I don't have a printer so I often use Staples printing services. I have found their employees to…read morebe very helpful and friendly. I'm also impressed with the quality and selection of office supplies available. I would highly recommend anyone who has limited tech skills or equipment to check them out. You'll be pleased.

Aside from the gentleman directing you as you walk in, prepare to be utterly ignored. God forbid…read moreyou should have a question. As I stood looking at printers two men swaggered by giving each other gender affirming bullsh*t but did not stop to ask if I needed help or had a question. After figuring out they didn't have what their website said they did I waded through the 6 staff members (including the swaggering loaf-butts) standing around the front door being absolutely useless. Never going back.

I took in my wool U.S. Navy unit cap to have it cleaned before I stored it for good. It was still…read morein excellent shape except for some perspiration and salt residue. When I picked it up and finally took it out of the packaging I was almost heartbroken. It looked like it had had a VERY stiff brush taken to the entire cap! Some of the gold embroidered lettering was now gone and nap was totally gone - it now looked almost threadbare! I sent Mayfair an email which they never responded to, and I posted to their Facebook page which they promptly deleted. This treasured memento of my eight years of service has all but been destroyed. It may have meant nothing to them but it certainly did to me! I'll be damned if I let them get their hands on my dress blues before they go in the cedar chest!cap

The younger college-aged girls are always sweet. However, the thin older lady is NOT nice. At all…read more Their prices are high.

They won't answer the door. Point blank, there isn't staff at this location to assist the public in…read moreany way. There's a door that says to ring for assistance and when you ring it and wait for twenty minutes nothing happens. Feels like this should be labeled as a distribution center if nobody is there to help the public.

I'm not sure how Justin has a job. Doesn't answer the phone, won't come to the window. I waited a…read moremonth for my mail keys because he just flat refused to help me. My mailbox is now broken and I can't get ahold of anyone. So I guess he just does nothing? I've talked to his mail carriers and they all say he sucks too. Even the ones that left that specific post office. I can get ahold of every other post office but this one. Justin just doesn't do anything.