The workers are nice. The problem is that there's usually only two of them working at a time, with…read morean endless supply of blue-haired women looking to ship nylon socks to their granddaughters. Parking is also a bit funky. There's limited street parking for those arriving from the east. There's also a small diagonal lot on the west side of the building, and overflow parking to the north of the building that can be accessed ONLY from the east, as it is a one-way alley.

so rude. every time…read more I let my returns pile up. because I hate coming here due to their attitude. I care them in in a box wrapped up seperate. I know the deal, and every time just rude both of them.

The post office near my place had a sign that said to come to this post office location (4810 NE…read moreVivion Rd) to buy stamps. I didn't want to buy stamps but rather send a letter out. This was a little further from my place, but I like to drive so it wasn't a problem. I came about 25 minutes before they closed (5pm) on a Monday and there was a super long line. Of course, it will vary on the days you come but that was just my visit. The interior had wood panels and it was pretty small. The employee who helped me was nice and the process was super fast. Great! I didn't take a picture of the interior because there were so many people that I didn't want any of them to think I was taking a picture of them. lol Oh and if you're coming from I-35S (and after you make a left off the off-ramp) then it'll be on the right next to the CVS Pharmacy. I posted up a picture of their hours that's on the side of the building.

I had a run in with one of the Postal Delivers from this facility. I walked up to ask him about not…read morereceiving my mail for over a week. He threw up his hands and rudely yelled out I don't know where your mail is. He said he was made to come over and run this route because my mail man doesn't want to come to work. All said in a very rude and loud voice. The more I questioned the more and more he got louder. I tried calling the facility several time about the situation and no one will answer the phone. I still haven't received any mail with in the last week. I can understand be short handed, but you don't need to take it out on your customer.

Only reason I go here is because they won't deliver packages to our complex anymore…read more I did however feel the need to post this. On Friday, September 19th 2025, I received a notice a package had been delivered to my mailbox. This has happened twice now. It wasn't delivered but they also didn't have it at this location. They claimed it was delivered to someone else in a different part of town. Would not confirm it was in my name or anything. That isn't the only issue though. While I was in line waiting for them to find my mysterious package. There is a couple with their child that doesn't speak English. Another customer had to come and translate which was awesome of her. The elderly lady turned away from them and I hear her mumbling about "illegal immigrants need to just disappear." Noticed I heard her and avoided looking at me when the lady looking for this package came back. I STILL have no flu what that package was. But that lady needs to be talked to about her statements. Talk like that is costing people their jobs right now. Also, about a month ago I went to pick up a package and they gave me someone else's. I did not realize it until I was on my way home. I delivered it to the right person.

Called this morning to get my passport, and was told they take walk-ins. Stood in line for…read moreapproximately 25 minutes, only to be told we need an appointment. On the website it even says they accept walk-ins. Dont trust it.

The USPS has management problems and worker problems. High rate of lost packages, very slow service…read moreand much more, Anyone could see the problem. It starts with there is no incentive for this place to thrive on its service, because the Gov gives them millions each year no reason to improve. They pay the CEO millions each year many more times then the president of the US. They pay post master of many towns 100,000 a year, think about every small town in the US yes no wonder they have no money. The greed and fraud is at its peak in this place and no one seems to care.

I usually hate going to post offices because they're pretty much all a giant pain in the ass. This…read morelittle post office is conveniently located just one block away from my office and I can run over on my lunch breaks if I need to. There is NEVER a line. Ever. And the staff here is always so nice and friendly, which isn't always common in post offices. Ask for Kirby, he's the best! This post office is on the second floor of City Center Square downtown--I think it's the only PO downtown? Not sure on that one, but I'd always rather go to this post office then the one by my apartment where I always end up waiting in line for 10 years. If you work downtown, this place is handy!

This post office was very clean and welcoming. The clerks were super friendly and informative. We…read morecame here to renew our 11 year old daughter's passport. An appointment was made online and we had no wait when we arrived. Since we printed the information on the application forms in advance, we were in and out in less than 15 minutes. The clerk was very helpful in directing our daughter on how to position for the passport photo. When it was time to pay, we were able to simply pay with debit card for everything rather than write a separate check/money order to send to the US Department of State as stated on most sites. The clerk printed out the pre populated money order to send on our behalf in one fell swoop. Super quick and easy. Definitely recommend service here at this location.

We haven't received mail all week. No bad weather, no dogs, nothing blocking the mailbox . Kcks…read morenear 16th and parallel

Drove to the store because they won't answer their phones and they said they would get the package…read moreto me the next day but nothings there. If they mess your package up, there's no accountability. Your just screwed. You can email and call but the only time these simpletons respond is in person. Also I'm pretty sure their employees drink on the job, guy smelt like alcohol and he was slurring the whole time.

"Kylee" (if that's even her name) was the assistant that attempted to help me, but she was…read moreextremely rude and impatient from start to finish with our conversation. The others aren't lying, these people suck.

I would absolutely say that the supervisor of this location is a 5 out of 5 stars. Mark went out of…read morehis way to help me when our packages were not making it where they needed to be. He was helpful and courteous which can be difficult during this holiday season. The only reason this is a 4/5 star review is because unfortunately I had to have a supervisor help me because the packages weren't getting to me.

The employees seem nice enough - but this post office is poorly managed and consistently…read moreunderperforms. I moved to a temporary residence while my home was being repaired due to a fire. I was given three keys to a postal box and paid a deposit. I was informed that when I moved out, I would return the keys and get my deposit. Upon taking my keys to the post office - I was informed that they did not care what I did with the keys, and they would keep my deposit anyway. I also get mail from my neighbors about once every 8-10 weeks and have to take mail to them. No attention to detail.

This is a great place and the service is requested is really good and the quality is so good there…read moreand the value

Visited 3 April 2021…read more When I got to the post office there were very few people there but I needed packaging so mail my items. I was looking for bubble/padded envelopes but the section that had those were closed. There were flat rate envelopes so I went with those instead. There are counters throughout the post office where customers can organize and write labels. At least two tables I went to had no pens so I searched frantically through my purse (I usually have a pen but of course I did not have one that day). I moved to a third counter and luckily that had a pen. Once I was done labeling and packaging my items, a few other customers had come in. That seemed okay since the previous customers were moving along quickly. Boy was I wrong. I started writing this review while I waited in line. I was patient because there was only one postal clerk working and she was soo sweet despite the issues she had from the customers. There were 4 people ahead of me. One conducted his business and left without any issues. I probably spent an additional 30 minutes in USPS waiting on the other 3 because 1. a female customer wanted tape but had to tell an entire story of why she doesn't have tape (We all learned she was sending left over valentines day treats to her boyfriend in Canada who she met randomly online and haven't seen in 13 months!). 2. a male customer tried to get stamps from the self-service kiosk but the machine took his money without giving him stamps. We could tell he was getting aggressive but the postal kept her cool, walked with him to check the machine, then called her supervisor. 3. A third customer, also a female was confused whether to mail priority express overnight or just regular priority! By the time I finally made it to the counter, I was so annoyed by the previous customers but the postal clerk apologized to me for the long wait (which she didn't have to because it wasn't entirely her fault). 5 stars - for the postal clerk 3 stars - for the inadequate supplies & the store section being closed 3 stars - for the condition of the facility. It was clearly old and a lot of the posters and info graphics on the walls were very outdated

staff is great, they know their stuff, could use a water cooler and maybe a bit more height behind…read morethe counter

I just moved to parkville and I love this post office. I need to come here often to pick up my mail…read moreand the clerk knows who I am and he is always a pleasure to talk to and willing to go out of his way to help me. Great small town post office.

I just sent a package they wanted 77$ - went to the post office they sent in for 18$ …read more... Untied States Post Office is far less !! No extra time !! Actually both were going to be delivered on Thursday But i guess UPS stores are franchise -

UPS on Antioch is my absolute go to for all my printing and shipping needs. The other day I had an…read moreencounter with Holland and I will never return. He has a horrible RUDE attitude and NO desire to help. Every time I go to this store I do the exact same thing. I went Tuesday for the same exact reason and holland made it impossible. I left upset and completely helpless. I have to find somewhere else to spend my money and I encourage everyone else to do the same. Customer service is important but also doing what is advertised. He does not know what he is doing so to make up for it he is rude and unbearable to work with.