I came to pick up my mail on hold at the US post office on Sunrise in Palm Springs. What a…read morehorrible experience! First I waited in line for 10 minutes to speak with someone at the counter. When I finally get to speak with someone, I'm informed I have to go to another window to pick up my mail. I'm still waiting..its been 30 minutes thus far. Finally got to the window...wow...just to pick up mail so it doesn't get stolen from my locked mailbox.

I had a problem with a priority mail box shipped to me. It was tracked as delivered. No one could…read morefind it. I went to the Palm Springs Post Office and I was seen by a supervisor in aprox 10 minutes and the package was delivered to my office reception desk that same afternoon.

A local place with friendly staff. Good service and easy access…read more I used this place for my organization P.O. Box. Didn't experience any major issues except a couple of missed mail packages. I was told it was usps issue

Disappointing. I brought products for packaging and shipping on a Friday afternoon at 3:36pm and…read morepaid for delivery and supplies in the total amount of $67.89 for a Saturday delivery as evidenced by my Aim Receipt. Three days later, Monday at 430pm, Fed Ex Tracking still showed my package at Aim Mail Center. Upon calling, I was told that I arrived on Friday after Fed Ex did their last pick up and that delivery service and time of delivery is "not guaranteed", Even when printed on your receipt. According to the Fed Ex website, today, Monday at 437pm Aim still has my package, so it is difficult to believe that I missed the last pick up on Friday. The lack of transparency and honesty when dealing with customers here is unfortunate. I will reconsider using them in the future and go to the other Mail Center located on S. Palm Canyon.

Went in this morning, line was out the door, finally PO opened and the machines didn't work so…read moreeveryone stood in line or left. I went to the self service machine to mail my package. Other day was in the PO and only 1 person again was working with the line to the door. Your workers are exhausted and most of the time friendly but your working conditions are unimaginable for all the people that really need jobs. Hire more people, have your machines in good working conditions...Isn't that your responsibility as a business or a good business.

Rude, unhelpful service. The woman at the counter (older lady with glasses and sharp accent)…read morepointed out that I was actually in the wrong place, I needed UPS, not USPS, and we laughed about it. While I was there, I noticed the corner of my label was peeling and politely asked for a piece of clear tape. Instead of helping, she gave me regular gift-wrapping tape and slapped it on my package like she was doing me a huge favor. When I asked why she wouldn't use proper packing tape, she told me I could buy some. This isn't the first time I've been greeted like a burden here, the attitude in this post office is consistent, and it's completely unprofessional.

I really don't know what the hullabaloo was about here but this made zero sense…read more I actually called around to multiple UPS stores and asked specifically if they had "air pillows." I was told yes, and that I could get a whole sheet of "air pillows" for a dollar or a couple bucks. That sounded reasonable. Then I come to this location and somehow it's $11 for "air pillows." That is not a small difference. That feels like a completely random, arbitrary price. And just to be clear, I'm not buying "air pillows" for no reason. I'm traveling with two large duffel bags and if you don't fill them out properly they get ripped apart by baggage handlers. These are brand new expedition duffels from Patagonia and The North Face and this is going to be their virgin journey through the system. I'm not about to overpack with heavy items and go overweight just to protect the bags. "Air pillows" are the smart solution. So I knew exactly what I needed and roughly what "air pillows" should cost. Being charged $11 for "air pillows," something that is usually a low cost packing material, just doesn't make any sense.

Useful UPS store location. Nice selection of packaging and shipping supplies. This is the best…read moreAmazon return location for north Palm Springs. They process Amazon returns quickly and efficiently. Easy street parking right out front. Recommend.

Decent location for your mailing needs. Well situated in the middle of the City. Has adequate…read moreparking. Clean facility. Some cons are: usually long wait time - wish there were more clerks on duty. Self serve lobby hours closes promptly at 7pm weekdays - Wish they closed at 8pm like they used to a while back. No shade for cars in summer time.

Do not trust this office. Had an international package, tracking showed out for delivery. They…read morepassed by my house and delivered nothing. Afterward, they set package status as "Arrived at hub". I called two days after and the manager/supervisor named Osama supposedly looked for it but couldn't find it. Claims it was lost. A week later, they tried to do the same thing to another package until I called right away and they found it. I highly recommend to not use USPS as your delivery choice for packages. There are thieves there and their managers cannot even see who updates the tracking and have no willingness to do their jobs.

Stopped by for the first time to drop off a prepaid UPS package, and to get a couple of pages…read moreprinted for an appointment I had. Charming store, nice atmosphere. They handle everything! I was greeted immediately by a pleasant and funny guy, my pages were printed right away, the price was reasonable. Can't ask for more. I'll be back!

I love going to Postal Palm Springs!!! The people that work…read morethere are always SO nice and helpful! The prices are great and they also have fun other things like games and stuff that they sell. And they are also very professional and they always make you feel very welcome to be there and will help you with anything. They have even opened the doors for me before carrying in a package. I highly recommend them for any postal services. I use them all the time! I can't say enough good things about this place!

The ladies at this place are always so wonderful and so helpful. love gettin my printing done here,…read moreand highly recommend it.

They are always friendly, the work done when promised and it's good quality…read more Friday I got caught in Coachellafest traffic and arrived two minutes before closing. They took the time to go over everything to insure the order was right, They could have just taken my payment and started their weekend instead I received the same great service as always.

When a problem comes along You must ship it…read moreBefore the cream sits out too long You must ship it When something's going wrong You must ship it... This place makes it easy to ship it. Easy pease. 5/5 Service Had to make a Quick stop to return an Amazon package. They also have a kiosk on the side for Amazon returns (Didn't use it this time). No line just walk in and out. 4/5 Parking Located in a shopping center with a market but plenty of parking. Not too many spots up front but get those steps in. So if you need to ship it swing by this UPS store. Psalm 138:3, God bless

Really want to thank Julio for his terrific customer service. He was so efficient and professional…read moreand handled my needs in less than one minute. He had other customers in the store and was handling their needs as well -- some had to fill out forms, write addresses, so I was able to slip in, but Julio treated every customer like we were the most important person in the store. I will drive the 25 or so minutes from home just to shop / mail / box here because of this young gent's superb attitude & service. And a nice guy as well. Everyone in the store seemed happy because Julio deftly took care of us all. Thanks, UPS in Cathedral City, for your first-class employee & patron care.

Ya know. The guys…read morerunning this place are no nonsense business efficient. They've been helpful. And the lines are short /moves pretty fast!

I got in and out, staff were good. This is one of the better stores in the area. Im starting to…read morecome here more often than the other ones i used to go to..

FedEx gave me an email that my Apple Watch needs a signature and they would be here between 1145…read moreand 130 so of course I waited by the door. Ours passed 130. I get a new email saying it's going to be there before 5 o'clock. My watch never arrived and it said it never left Palm Springs And that they would be here today. There is no news about the watch coming today. My mother had the same experience for two days, not leaving the house, waiting for FedEx to come with all of their lies about where they would be here a horrible, horrible business.

Wasted a half hour on their website uploading files for their print service and then got an error…read moremessage that they were conducting routine maintenance of their system and lost everything I just uploaded. Who does system maintenance at 3pm on a Monday afternoon? They lost my business.