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    US Post Office

    2.8 (68 reviews)
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    Services - US Post Office

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    It's busy in the morning as it opens. It took awhile for another person to open another lane. Alberto is very sweet and helpful
    G-Dragon Girl K.

    I went on 03/25/2024 around ~ 9:10am. I needed a bigger box for the items I was shipping together. Usually the boxes in the front normally work but my items were too big this time, so had to do my first round of waiting in line to see if they had a bigger box in the back. Alberto was very sweet and took the time to look around in the back for a bigger one of their boxes, but I guess this place is smaller than the San Bruno one and they did not have a larger selection of boxes. I had to grab one of the recycled boxes that cost more. I brought my own tap; however, forgot a pen - no big deal as they usually have stations with them and I can write address down once there. A family of six clearly filling paperwork out for their passport and working a lady there. Instead of going all the way around the family in line I waited behind the gentleman that was working with Fee since they were about to finish up from what I could see. They clearly know each other and talk for a little bit during the transaction and it finally gets to my turn to go up but she's trying to have this older lady that was at the other end who was clearly picking envelopes out and not ready. I went up to her counter and let her know was actually before her but just didn't want to go all the around this larger family when she was right there. But before I could really say anything she takes the box from and snaps at me for not having the address information filled out. Yes, the pen desk area is being used my a family and to your coworker is clearing helping them. I explain I needed a pen since the pens are being used - she throws a pen at me and tells me to fill out everything over there. She waves the older woman over and helps!! her finish packaging her items up and everything. I have to go back in the que and thank goodness I get Alberto who radiates joy and love for happiness. I finished up my transaction with him. I am not sure what is Fee's problem but she needs to take customer service lessons and points from Alberto about loving life.

    Lisa is the friendly postal worker to help get your package to you in the late afternoon on a Saturday Christmas Eve. Thanks Lisa!
    Chris R.

    It's Saturday December 24th at 3:30 PM in the afternoon and a couple of people still have Christmas Eve packages to deal with. How are we going to deal with them? Knock on the post office box pick up door and wait patiently for the very kind and gracious Lisa to come to our aid. While some people have complaint's about Postal workers I can definitely say without reservations Pacifica's Manor Post Office really came though today! I cannot thank Lisa enough for taking time to answer the knock and help out us lace comers for our Christmas packages. Well Lisa! Well done Pacifica Main Post office! Well done US Postal Service. Merry Christmas and Happy New Year

    Pardon the angle but the sign says "we open at 10AM" even though online they're listed as opening at 9AM on Saturdays.

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    Kevin at the post office I just called answered right away and double check and confirmed my package is at their location. Great job

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    Ask the Community - US Post Office

    Review Highlights - US Post Office

    Being a branch of the US Postal Service, it *is* totally relative.

    Mentioned in 2 reviews

    Read more highlights

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    FedEx Office Print & Ship Center - Inside!

    FedEx Office Print & Ship Center

    (218 reviews)

    Sometimes the lines are long and there's only one employee handling it all. But when there's at…read moreleast two employees the line is swift. So the employees here are great. The company as a whole could improve. I only come here to pick up my FedEx packages since they always deliver when I'm away and I have to sign and present ID to prove I'm over 18 for my package. I wish I could have it just be pick up at location instead of having to go through the process of having to wait for an undelivered email in order to request pick up at location. I feel that they overcharge for boxes and packaging supplies but so does UPS. I much rather support the USPS for packaging supplies.

    Not a fan of their new (well, not really new) shipping practices where they try and get you to use…read moretheir automated shipping system. The problem is that there isn't very much information provided when using that process. An example from today comes to mind. I'm shipping something that has an internal battery back to the manufacturer for repair. It doesn't seem to want to charge. When I went to use the automated check-in system, I was prompted to certify that my package didn't include hazardous materials. But, there isn't any information as to WHAT they consider hazardous. Because I wasn't sure if the battery in the package was considered hazardous, I decided to use the human based check in. The first words out of the person (who was female) who helped me's mouth was, "You know you could have used the automated check-in in." Not hi, not hello...but trying to drive me to that system. When I explained why I was going with human check in, her tone and body language were incredibly condescending. I felt like she was trying to chide me for wanting to ensure I followed their practices. I highlight this interaction because Neal and the team here have been my go to for some time both personally and professionally when I need something printed or shipped. I'm not going to change that, but I really wish they wouldn't treat people who want to be sure they are doing it right so poorly. It's not the first time I've had this challenge. This is why I decided to Yelp it. Customers should know what the experience will be like if you choose not to use their automated process.

    US Post Office - postoffices - Updated May 2026

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