Thank you for the WONDERFUL CUSTOMER SERVICE I have Been coming here for so long. It's so convenient and so much more safer than other locations. I really APPRECIATE the kindness and attentive staff. VIC and VIOLET have ALWAYS met my service requests. The Value of Customer Service is 5 Service Requested Quality Value read more

US Post Office - THE WONDERFUL USPS ON MOUNTAIN AVE ONTARIO - Post Offices Near Me - Ontario, California

said internet was down and couldn't send my package waste of time like what do you mean you can't take packages because the internet is down. read more

The clerk was very rude. I believe that she hates her job and needs to retire or be fired. I'm going with private companys in the future. If I took the time to get her name, I would have. I just needed to go. She's the one that doesn't smile. That should tell you something. read more

Each and everytime I go this site I find Vic to be helpful and willing to remind me about any limited stamps they have. He and the female employee ( sorry I don't know her name) are both professional, courteous and very helpful extending good customer service. I live around the corner from a post office but I prefer to go this office. The packaging is always stocked- mailing prices reasonable. read more

This location has plenty of parking, so easy to in and out. Also the staff that helped me was so nice, she answering my question nicely. I was in and out aboit 5 mints. Ive been others US post office other locations, idk why most of the staff was so mean and rude. But not here.. Her name is violet. Thank you Violet. read more

If I could give negative stars I would ! Every single time I call this place no answer and they are ruining my business ! I have a scheduled pick up for every day and today the guy who covered my normal guys route refused to pick up the order and said he would b back 100% for sure... read more

My favorite post office in the area due to their staff. This place has great customer service! If ever you are unsure about shipping something, this is the place to visit because you can trust that the people that work here know what they are doing and will try their best to help you. The wait in line can be long depending on the time you go, but the service here is always great. I highly recommend this place for your shipping needs! read more

If you ship ANYTHING via this post office, be prepared for it to arrive broken. It is the nearest post office to my house, but about 50% of the stuff I ship through them arrives broken or opened. The desk staff is nice and polite. I think they have some mental person working in the back that just sits there smashing packages with a hammer. One more thing... NEVER buy package insurance - they do not honor any package claims. All package damage is the fault of the customer. It's part of their "The customer is always wrong" policy. read more

So I stopped into the local post office to ship something knowing it would be busy cause of the holidays so I go in there's alittle line nothing. Crazy so while I was waiting I noticed the post office employee was very rude to the customers some people were there shipping gifts probably for the first time so they didn't really know how to or what boxes to uses or the best way to ship it so some peoples boxes weren't completely taped and the employee tells them I can't help you unless your box is completely sealed instead of just taping it up for them I saw this lady their with her kids and multiple gifts and her boxes weren't completely taped so there she is trying to by Tape from the messy little stand they have selling supplies she was struggling I felt bad so I stepped in and helped her mind you she H-D to step out of line possibly losing her spot... I just thought the post office employee could have been a lot more helpful read more

Great and easy to find location. Tons of easy parking. No long lines. Great service. I had a question about scales and weighing packages. The front desk lady was thorough with answering my questions and offered helpful solutions. Thank you ! read more

US Post Office - Post Offices Near Me - Ontario, California

Our mail gets delivered from this office and we always get the wrong mail i had to sign up for the mail thing to see what is suppose to come in the mail just to make sure i get my mail. Just today march 9 2022 we recieved 5 pieces of mail that were not yours with different adresses on it please get the mail right read more

I've been here several times, but a few times more recently. Their staff is great!! I keep forgetting to get their names, but there are 2 ladies here who are always super friendly and helpful. Today I walked in to drop off a box that I was shipping out, and I engaged in a full blown conversation with the lady who helped me out (luckily there was nobody behind me in line at the moment). She had an amazing set of nails, and she gave me tips on where to go. Haha. Anyways, I recommend this post office. You might get a long line if you go in the evening as everyone is trying to get stuff out before they close, so try to go early or during a break from work. read more

Use to get mail around 11 am. Now after 5 pm. Expecting a package today. Web site shed between 12 & 1. Then between 1 & 3. Now by 7 pm. Wasted my entire afternoon and evening. Going way down hill. read more

I do not like to go into the post office , as there usually super busy, this is a little post office and always is busy, but I got here early today 11/03/16, I needed help with sending a special type of letter, I hate to feel stupid, but I came across Carrie, she was helping another customer, I said excuse me can I ask a quick question, she was pleasant looked up smiled and said of course, she help me, and continue to give great service to the customer she was helping, i've come to this post office a few times, and her demeanor is always pleasant, my tip for anybody if you have questions ask Carrie. The Atilanos read more

Mail carriers are extremly lazy. Im always missing my mail. 3 days now no mail and missing packages. Mail carrier threw neighbors package on his side walk today on euclid ave with gate open and split open for anyone to pick up and walk off with. read more

US Post Office - What the hell is this? Left on main street for anyone to walk by and steal. Lazy driver. - Post Offices Near Me - Ontario, California

See all

This is my favorite post office the two ladies that work there (Traci and Carrie) are the nicest, most helpful agents. Always get me the fastest timeline on my shipping with the best rate. These two are an example to all other post offices. read more

The worst experience ever, I asked customer service rep to borrow some of his priority tape the one that we get for free if we order it. I ran out and I thought I am not asking for the whole roll just a couple of pieces. I asked and he said i don't have any and then I offered one strip. What??!!! Your the post office how can you not have priority tape. Wow I guess it all depends what post office you go to. What a shame!!!! read more

Traci and Carrie were a pleasure to speak to. Both helped me to locate my package after I had forgot to add an item to the package. Traci and Carrie helped me to get my package to it's Destination with smiles. This will definitely be my post office of choice, for all my shipping/post office needs. Great customer service! Thanks again you two! read more

This post office doesn't have their boxes for priority mail where are you can get them. You have to wait in line and then you have to ask her which one you want. So if you don't know what size box you need you're probably going to have to stand in line multiple times. read more

Visited this location for the first time, and it was terrible! I stopped in just after opening and found the front person named Flora rude to customers in front of me. When it was my turn, I approached the counter already cautious because of the way the last customer was treated. I had 22 letters to mail out. Flora began to ask me if they can go through the belt, I said I didn't know she would have to check that. (I mean I don't work there how would I know something like that?) So then she begins to bend my letters I was taken back with her pretty much bending the cards in half. I asked how much it would cost and she said $4.60 if we mail separate without the belt, and $1.60 if they go in the belt. I said what do you recommend and she didn't she just huffed and puffed like she was already upset having to put postage on my letters. Then she proceeds to give me stamps to put on the envelopes, when asked why she couldn't just weigh them and put the white sticker across like the other half of mine. She said it's policy and I'm by myself and I now have a long line. Just a rude tone overall. So while she stamped half, I put the postage on the rest. It took me a while because it was 3 different stamps on each letter. It would have been faster had she just ran it through the scale and printed one stamp per letter. Anyhow stay away from this place or least steer clear of Flora she was not a happy person and did not enjoy helping customers with their post office needs. read more

I thought you wanted the groceries left by my mailbox (Sat., May 13)? Too lazy to put the flag down too. Retarded.

I have been to this post office several times and have always had a good experience. Customer service is great and even if there is a line it moves pretty quickly. read more

Later and later delivery.... Over the last 2 weeks, mail is getting later and later. Last night it didn't come at all and I checked until I went to bed at 9p.m. This morning I go out and there's mail in the box! Now it's 5:30 and no mail again and I'm expecting important mail today. What happened to our mail carrier that's been here for years??????? read more

Very nice staff, helpful every time. 5 stars ONLY for staff working inside post office...can't say the same for all the mailmen

They are holding onto a package they have not delivered or returned to me (since December 16, 3016) . My local post office confirmed the package was addressed correctly. Consistently has not answered their phone since December 23, 2016. I hit redial over and over again for hours (yes, I have phone record). No one answered AT ALL. No one has responded or acted on the search request submitted on USPS. read more

US Post Office - Partial list of unanswered calls. - Post Offices Near Me - Ontario, California

The staff here is always so nice. If your in there frequently they really make it a point to ask & learn your name so they can greet you every time you come in. No matter how long of a line they always manage to get you in & out in a timely matter! All of the staff graciously does what they can to make sure your packages & mail get send out neat & correctly. I have been going to this post office consistently for a year now for business & its the only post office I trust to handle my posting. I would highly recommend this post office to anyone. read more

I like this post office the girls are super nice, the guy is a dick. Bad attitude looks miserable.

I have been to this post office at least 15 times in the last month and every time i come here Traci is wonderful. I don't always get her when I'm there but, I've never seen her treat a customer with anything but respect and kindness. All reps. need to take a training class from her! read more

I love coming here the staff is always so helpful and I appreciate how helpful they can be with me when it comes to buying stamps. (SONSHINE)Except for 1women that works here she's very unpleasant to deal with, she has a attitude like if she dislikes dealing with customers also she gives a bad vibe like if it's my fault for wanting to see other stamps. I've felt uncomfortable both times being her customer read more

Never thought I would leave a review for a Post Office. The employees here are so friendly and helpful, I just had to give them the credit they deserve. Thank you. read more

I like this post office, all the females that work there are nice and incredibly friendly and helpful. Unfortunately, the guy who works there is a rude dick face, and never helpful. I've had to deal with him the last 4 times and he has made me hate having to come in here to do anything. The three stars is for everyone else that works there, but fuck that guy. He's so unbearable and unhelpful that the place really almost got a one star review because of him, his attitude, and how unwelcome and useless it is to even go to him. It feels like a huge waste of time to even attempt to go when he's working. He deserves to be fired or transferred to Alaska, somewhere that no one will have to deal with him. read more

Amazing service. Such a pleasant experience. Friendly and helpful. They could tell I needed a little help and asked if they could help or answer a question. Most places try to avoid helping. read more

Most helpful friendly staff ever here at this post office on mountain n 4th I avoid the post office on holt and Euclid at all costs cause the service Lady Cindy is so rude I'd rather travel to were my buisiness is welcomed read more

The happiest and friendly postal workers I've ever seen! Wish the other locations were this good.

Traci is awesome! Always remembers my name and has an amazing attitude. Great service and knowledge.

I don't live in this city but I love this post office and drive to it when I need to service. They are ALWAYS nice, patient, fast and have answers to my questions. I only wish that it was bigger and a bit cleaner. read more

Haven't met a worker yet that wasnt amazing. The employees here are helpful and happy. Small and kind of rinky-dink but the staff is great!!

Traci was extremely nice and very very helpful . This is why I loving coming to this post office.

We had SUCH a great experience here this morning and it was 100% due to the AWESOME customer service!! Carrie was SO GREAT! And honestly everyone was laughing, customers and staff, enjoying the experience! It was quick, comfortable, professional and we will DEFINITELY be back since we ship A LOT! Thank you!! read more

I have used this post office for many years to ship my eBay sales and it is just outstanding. Not only are the staff very helpful, they are knowledgeable. They know your name and are always ready to help you. This post office is the best of the best. read more