Huge post office conveniently located on Lexington Ave, steps away from Grand Central. I've passed this spot several times on my way to and from the office, however I try to avoid going to the post office as much as possible so I have rarely been inside. Nevertheless, there are times where I need to visit one, and in those cases this is super convenient. For me, the biggest plus this post office has going for it is their operating hours. They're open from 7:30am to 7pm Monday to Saturday which is way longer than a typical branch. This makes it easy if you need to visit before or after work. This is also a huge location - tons of PO boxes and multiple self-serve kiosk stands in case you don't need to wait on the line for your service. Speaking of the line, it's there - as per usual. Despite having multiple tellers and a long queue area, I've only seen two to three people working them - even at peak times. As such, there's always a line - so just be prepared. Overall, this US Post Office is fine. I will use the self-serve kiosks as much as possible, and their expanded operating hours will make me a repeat patron. read more

It's clear that this used to be a big, humming institution in Midtown. Unfortunately, it seems like a shell of what it once was. Two or three windows open out of 20-something. No priority mail supplies near the automated machines so I had to wait in a line, which took a long time. The employee at the window was not at all helpful. read more

Came by to drop off some Christmas cards and buy some stamps, have to say I was impressed by the size and facilities they have at this location. A lot of the smaller locations only have a few customer service windows and limited self-service. Here there are over two dozen windows (though not all of them are staffed). As with many post offices the lines could prob move faster but overall it felt reasonable (a dozen odd people in line) on a Friday evening around 5pm. The overall space appeared to be generally clean and decently maintained. Nice touch to add some sculptures and artwork since mailboxes aren't very intriguing to look at. I think sometimes it's easy to judge post office clerks by their covers, they have to deal with such a wide variety of people so they've seen it all. No use being impatient as there's unfortunately not much motivation to speed things up (so many things are broken systematically in the USPS as an organization ...but that's another discussion) and it'll probably just rub on nerves for all parties. In the meantime better to just plan ahead and account for some extra time when getting in line at the post office. One of the nice things about this location is it's open late weekdays until 7pm, convenient when you don't have time before work or during the day to stop by a post office. read more

See all

Friday afternoon, few windows are opened but line moves very quickly. M-F open till 9pm.... It's right next to Grand Central Station. E 44th st by Lex across from bath & body work. It might hard to find it since there're under the construction and no flag sings out...... The entrance door is pretty heavy. Greeting cards are available. they're pretty friendly I'm glad that the post office open late till 9pm. I highly recommended. read more

US Post Office - Summer 2025 entrance E44 by Lex - Post Offices Near Me - New York, New York

Solid - no lines at 8:30a in the morning, up the stairs into the floor, they have a large area for writing on a solid stone (marble?) elevated table, lots of package supplies sitting out for you to grab, automated stations, and staffed stations. Service was quick, they had the stamps in stock that I wanted, and the package arrived on time as predicted! Nice and simple. Still haven't discovered if there's an entrance to/from Grand Central, though. read more

Gotta get to the post office before July 14, 2024 because the price of stamps is increasing again!! This location has always been convenient for me when I'm in this neighborhood. I'm not sure why the bad reviews. I'm usually there hours when everyone else is at work. I'm recommending you be patient and friendly and you will get better service. read more

See all

There are 25 windows and only 2 is open. At 11AM. We are in the line of 50 people. The worst!

staff was incredibly rude. no station open to ask for help about packages and when i simply went up to the lady working behind the counter to ASK where i could find some help (she had a closed sign up), she responded "no. no don't come to me". when i clarified that i knew she was closed and i just needed help to find where i could get help she responded "you can't" and proceeded to brush me off. read more

Yes, I really enjoy history and old buildings! On our most recent journey to New York we did alot of walking and stumbled across the post office. I dint buy anything, I just wanted to see the inside. They are open 6days a week, there is alot of open space. You will not feel crowded upon entering. The lines where not long when I visited. I simple enjoyed the architecture and did a quick walk thru... Forgot to buy a stamp, next time for sure. read more

See all

Many times I come to this post office and it closed before it's time. I travel on the bus to get there for my gopost. It states 1:00 pm closed 12:15 doors are locked. Some people pay for their P.O. Box and get to it so how you think they feel. I met a few out front. Open and close on time that's all the people asking. read more

US Post Office - Worst post office in the city no AC some older window clerk mean and grumpy and need to retire. Don't blame Trump. - Post Offices Near Me - New York, New York

The women who is at the passport/ license window is the rudest human being I've met in my 31 years on the planet. Like I'm sorry you hate your job but maybe a career change is in order? I've been in three times and she is always at that window and always so rude. Today I had a prepaid label package which is always easy but the metal bins to put the packages in weren't working so I walked over towards the desks to see if there were any free bins for packages and she saw me and asked me "if I was f***ing blind being in her line" I was like oh sorry I didn't even realize this was your line I was looking for a place to put this. She told me to shut the fuck up and stop talking. You actually cannot make it up. Normally I wouldn't put this much energy into leaving a review but omg what a happiness vampire. She then told the guy in her line he was an idiot for bringing the wrong form. Get her out of there. read more

I can see why this place has low ratings. I went on a Monday around my lunch time as I had to mail out a package. The post office wasn't too bad, but there was still a long line. I did use the self-service check out by the line. When people saw me use it, they were like I didn't know there was a self-service line for people to use. Maybe there should be workers directing them to go there instead of the long line. The long line wasn't managed well since only one window was servicing them. I would probably go back since this is the closest to where I work. read more

See all

Very spacious post office I have been to in Manhattan. Located near Grand Central so it is in a great location. When I went though there were only like 4 people working and they had many booths with no one there. read more

See all

Not to be confused with the US Boast Office, which is where they'll tell you America is the most free country in the world and by far the best. Oh wait that's the whole damn country, never mind then. In terms of service and wait time, this can be a somewhat typical post office, sometimes a little bit better than others and sometimes not as good. just on a much bigger scale. But in terms of uniqueness, this is one of the most beautiful post offices in the whole world. It feels like you're entering a spectacular museum, and it is certainly a tourist landmark for the whole city and indeed for the whole world. I'm very surprised that anyone would not give it five stars when taking into account how spectacular it is, and it always feels like totally my pleasure to be entering such a structure when I just really want to mail some letters. read more

US Post Office - Gina Ryder works a diner all day - Post Offices Near Me - New York, New York

I hadn't visited this post office in many years, and it appears unchanged. The location is convenient. My purpose for coming was to submit a passport application. Upon arrival, staff member was not there but a sign did mention in an interview. The process was quick once they were available to assist us. I did appreciate her level of patiences as the whole form needed to be written again due to one section being crossed out. I'd like to point out that there is currently no seating available, and it would be beneficial to have that implemented for the convenience of customers. Overall, I had a good experience and I would suggest this location to take care of submit passport applications. read more

There was no line to pick up a money order at 10:45 am. Fast, friendly service. Cash or debit card only for money orders. They also provide passport application forms at window 5. Renewals mail in their completed application. In person for first time passport applications. read more

US Post Office - New prices for the passport and passport card - Post Offices Near Me - New York, New York

See all

Opens 6 days a week at 730am!!! Space is enormous. Lots of space. Doesn't feel crowded. Come in the morning. No lines. Staff are friendly. Huge selection of stamps. Came here to get the PTSD stamps and they came out ages ago. They have them!!!! And so many others to delight. read more

US Post Office - Post Offices Near Me - New York, New York

Not a fan. I've been here twice as it's the closest post office to me and the people are always rude. I don't understand it. The ones I've dealt with are not helpful and have zero customer service. As in, you ask them questions and they don't respond or barely respond, as if it's a chore to help you. I'm sure it's a difficult job with a lot of nasty people, but I see no reason to be rude to nice, polite customers just trying to get their errands done. I'm an anxious mailer, even with digital returns, QR codes, etc, so this makes the experience less pleasant than usual. The only pleasant thing about this experience was the air conditioning. read more

Norma is notoriously, horrendously rude and when I reported it the station manager told me to please file an online report. Please someone should do something. I know it's a government job but she shouldn't have a license to abuse people on a regular basis. I work in this building and I can't tell you how many times I've come by to drop off mail and someone said oh no you have Norma, she's so mean. Today I asked her a question and she flat out didn't reply so I asked again - is this the cheapest rate? She said - What did I just tell you!!? I said geez I'm sorry I asked you a question. Really I think everyone is tired of her. Reassign her please. She's a nightmare. Give us all a break. The nice guy next to me said, I'll help you. They're all tired of her. read more

The only lady who was working (there were others but she had an open window) on Monday July 22 6:30 pm was incredibly rude to me. She yelled at me when I approached the window and when I asked her about mailing a package, she said, "THATS NOT USPS, that's UPS!! Does this look like UPS to you?" Unacceptable read more

5 stars simply because the interior is magnificent. Such a regal USPS location. Service was really slow despite it being almost empty but it was also almost closing time-- if you don't need a receipt I highly recommend using the self-service kiosk to save a lot of time, especially since they have so many. Love that they're open a lot later than other USPS locations. read more

I have hit or miss experiences at this location. It's the closest one to my work so I'm often running errands here on my lunch. The lines can be pretty long, although there are a few lines depending on what you need to do. If you have a preprinted label that just needs scanning, you can go to the kiosk right before the line and they'll scan it and even give you a receipt, then you can drop it in the bin behind the self service area. The main line is for your general postal needs. They have another line that I think is for money orders but I could be wrong, and also another line for passport services. The general line can be long a lot of the times. Depending on the day, the amount of postal workers at the registers seems to vary. One saving grace is this location is open late! I had no idea. I assumed it closed at 5 and that was that, but no, they are open until 9pm! Of course the after 5pm drop offs aren't sent out until the next day but at least you have the option to drop it off in the evening. This is pretty rare in my experience with most post offices. Since lunch time is a busy time for the post office, I may move to evening drop offs from now on. It seems like it's a lot less stressful. read more

US Post Office - Post Offices Near Me - New York, New York

Second time coming here and literally the rudest , worst service. If you hate your job, quit. If you hate your life, change it or seek therapy. Don't project your nasty energy on me because it makes you feel better!! I'm giving 2 stars cause the janitor was so sweet and actually helpful. Luckily there are a few other post office locations within walking distance. read more

The hours definitely aren't what they used to be, especially for PO Boxes, and sometimes you'll be waiting in line for awhile (especially since the pandemic) but the people who handle the PO Boxes are total rockstars. I've had my PO Box here for years and the lady in charge of the (I believe her name is Grace) is a sweetheart. She's made absolutely certain I got my mail, even when I was out of NYC in 2020, and is nothing but helpful if you have a problem. She always acknowledges me when I've gone to pick up packages. There's a reason I've kept my PO Box here though my travels are f always convenient to Grand Central. read more

Two clerks advised anyone at any 'window' can help with my request. When I reached the clerk, he put a look of contempt on his face and refused to do the work and pointed at another like where people were already waiting. If racism is how people are hired, and they get to be contemptuous, I'll keep that in mind when we do our hiring. read more

Why I love this post office: - It's huge - Long hours - They have someone walking around when the line gets long to help direct traffic - As someone who prints their postage on PayPal (discounted commercial rate), I only come here to drop off packages. Sometimes someone walks with a scanner or directs me to a window. I am in and out within minutes. Despite the holiday rush. FYI, my favorite is First Class Mail (PayPal prints up to 16 oz) and using the Priority Mail padded flat rate envelopes (they don't always have them in the post office, I order in bulk) And really, if you ever had to deal with the old E 14th St post office, you should be grateful that this one is so competent. read more

As a long time avid Philatelic, I always yearn to see what is in the market for postal stamps either to utilize or to collect. With this prominent location adjacent to Grand Central Terminal it resonate an extremely busy atmosphere for long haul bread lines at window services. Postal machines are cranking busy as well. Postal clerks at the window service are callous and robotic to dispel a rude scowl attitude as I inquired what stock is available for postal stamps. "Go to that glass encasement to see what we have!!" Why should I study a glass encasement which stock levels always fluctuate for product and merchandise?? Five years working in retail which merchandise inventory always deplete like water gone within minutes. Apparently these postal clerks do not know their inventory at all as I selected the Lunar New Year which was sold out. Without further ado to get out of these sicking clerks' hairs I selected a sheet of "Say Hello Pixar." They cannot hone their interpersonal communication skills, as well, the lack thereof patience and kindness. read more

US Post Office - U.S. Post Office Grand Central Station - Post Offices Near Me - New York, New York

See all

It's a big old place w great late hours and kind of fascinating. Just hope you don't get the one out of five petty tyrants. The other four out of five are functional and reasonable. Very NY place. Huge old post office and a cross section of our amazing diverse city. read more

It's a post office, so unless you've been living under a rock, you won't be surprised that exceptional, efficient customer service isn't the norm. However, it's not awful. I've purchased stamps from machines here and they are efficient. I went to renew my passport and after waiting for a half hour, the one passport person (there were five people in line) explained what we needed to do and I did that and was on my way in five minutes. I just wish the one postal employee who was standing there doing nothing other than telling people what line to get into could have explained the same information and saved me a half hour of needless waiting. I had to send some stuff express mail and the clerk who helped me was actually charming, helpful, professional and overall a real delight to interact with. So three stars, because it's okay. read more

US Post Office - Post Offices Near Me - New York, New York

I have a post office box here. I'm very satisfied with the value. They have good hours and convenient service. read more

See all

Though there was a pretty long line, it went smooth and quickly and I was fortunate to get a very pleasant desk attendant. This is not always the case. This Post office setup confuses me sometimes, b/c right when you walk in, there is a line for passports that you can mistake for the main line. Also, there is a self service area that looks frightening, lol..... I had a great experience shipping 2 small parcels and since I will be shipping other items shortly, I do not have as much anxiety about it as I once did. read more

US Post Office - Why the line, 2:40 on a Tuesday ...... It's moving though. - Post Offices Near Me - New York, New York

I went there today after another very long absence and the clerk was very friendly, so I'm upgrading back to four stars. Also; even though it was during a normally-peak time of day, there was no line. read more

Plastic sheeting instead of durable plastic. Talk about being expendable and careless about health and safety. read more

US Post Office - Plastic sheeting instead of durable plastic for protection. This is how the USPS treat employees. - Post Offices Near Me - New York, New York

Awful. I went to submit my passport application there on 12/17/2014. Got cursed by the clerk serving me at window 1 when I politely asked her to double-check the spelling of my name after I saw she had made a mistake in the form. Seems like profanities is her preferred form of communication as I heard a trail of accusations in my address. The saddest part was, the supervisor didn't mind it at all. The clerk did not have her name tag on, so when she refused to tell me what her name was, I went to the supervisor and requested that he looked into the matter, made her apologize for the poor service she provided, including all the curses and profanities, and processed my application. NOTHING was done. He actually refused to tell me her name. After I told him I would file a complaint against him as well and penciled down his name, he got extremely defensive. I ended up calling the police as the "madam incognito" tried to tear my certificate of naturalization out of my hands when she saw I took pictures of her to include in the complaint I filed - by the way, the photos are enclosed for your pleasurable review (the clerk's facial expression speaks for itself - anger and violence galore, professionalism in question). Needless to say, neither the "madam incognito" nor the supervisor processed my passport application, and I had to go to another post office on the Upper West to get it done (refreshingly nice people there). I filed an official complaint with USPS - no follow ups. One of their representatives called me the following day to personally apologize for the obnoxious treatment I received, but the Grand Central Station management have not at any point apologized. Shame on the clerk, shame on the supervisor, and shame on the people who hired them and let them keep the jobs they don't deserve -- unless they are being paid for abusing customers. There are several complaints about her service here on Yelp and seems like nothing is being done to put her in her place. SHAME! P.S. Her name is Lynett and she works @ passport renew window. read more

US Post Office - Avoid this unprofessional and abusive clerk - Post Offices Near Me - New York, New York

See all

Need to renew passport for my child. Was exited to learn what post office open late on Wednesday. It's not easy to coordinate with my son's school and my husband work. We are got to the post office around 7.00 pm with 2 people in front, in the line. Lady ( picture included) was really not in the rush to help people in line. By 8.00pm we still have not move much and security guard escort us out. Suggestion: find some other place for your child passport renewal. If you need it to your self, after you stay on line, for some time, in front of the Klerk window you'll find the sign, not here, you must do it by mail. read more

US Post Office - Passport renew window - Post Offices Near Me - New York, New York

They hired me to find innovative ways of mailing. My job is pushing the envelope. Unnecessarily large building by the way. Takes up a whole city block and has like two self service machines and five service counters. Doesn't seem very cost efficient. It's in mid town Manhattan so of course it will be busy. read more

It's a long line but I came here to ask questions and get some forms before I send out some packages the next day. It's a big Post Office. I came here many times before to get stamps, send packages and drop off mail. They have more than one self service machines. Great location! read more

US Post Office - Post Offices Near Me - New York, New York

The entrance is a bit hard to find depending on which side you're coming from, but overall one of the best USPSes I have been in! There's AC and lots of booths/staff members to help out, so even if there's a long line, you'll be helped out in a few minutes. read more

For sure the worst staffed post office I've been to in awhile. Tellers are incredibly rude and unhelpful and it feels like they intend to make things as difficult as possible. read more

There will always be a line no matter what time of day you show up, so come prepared (especially if you visit during your lunch break). The best way to mail a package is to have pre-paid boxes because you can drop them or walk away. There are tons of kiosks to help you get labels, stamps, etc., so make sure you don't have to be in the dreaded line if you don't have to be. Everyone there is friendly (at least that I've encountered) and you can't beat the amazing Grand Central architecture. Very cool place for a post office. read more