Self serve kiosk makes it easy to mail packages when it's convenient to me. Easy in and out!read more

This Post Office is great. I've rented a box here for some three years. When I do need to engage…read morethe staff, they are pleasant and helpful. I most love the large package lockers that allow my packages to be safe and secure. When I rented the PO Box, I also got a "package" address to give when ordering packages. Any licensed service can deliver packages to this USPS, using this address. I receive everything from Amazon deliveries to medications at this address, where they are safe from porch pirates and the weather. All for $200 a year. Great service. 5 stars.

Do not have your medication sent through USPS. It's unreliable. I did not have a great experience…read morewith this post office. Too much to explain and honestly...exhausting. I don't deal with USPS often bc I know what I'm paying for, so I generally stick with the larger private delivery companies, but when you have to deal with the VA and other vendors that uses USPS, I have no say. So I had to request for my PCP (outside VA) to prescribe my meds and explain my situation and send all my docs and have it deliver the next business day with FEDEX, it cost Extra but at least I know i can rely on it being here and I'm not going for another 5 days without it. No matter how hard I tried to plan accordingly and ensure I have my refill before I finish my bottle, something outside of my control will always dictate the outcome. I mean what more can you expect...time has changed for sure. COVID has really changed our way of life, our processes/systems, the workforce and how we treat people. All I wanted was my meds. That's it. I don't even wanna talk to people, just deliver my damn meds.

Despite how busy this location is, the staff has always been helpful and always finds ways for…read moretheir customers to pay less when sending packages. I have been sending several packages lately due to the holidays and they always suggest methods to make me save such as switching envelopes, choosing the correct packages, etc. They have a self-service kiosk as well if you just want to print out shipping labels. I use their kiosk mostly for flate rate box labels. Thank you, USPS.

Long time Auburn resident...the Auburn PO has been steadily going downhill year after year.... as…read moreof March, April, the parking lot is full but only a few people in line inside. That means PO employees are taking up all the spaces, leaving customers nowhere to park. Not acceptable! Not to worry...with the cost of postage these days and operating in the red, the USPS will meet its demise shortly. Adios USPS!

Waited in line for over 45 min to ensure my packages got out today and they STILL didn't go out…read moreuntil the next day. They need more staff. Always a huge line. Stuff is NOT going out in a timely manner. Why is no one reading the reviews and making change? This has been going on for quite some time.

This is my second in a row package from Chico's to be delayed at this post office within the last…read moretwo weeks. What is up with that?

really bad staff bad behavior no clean bathroom he and she everyone rude not giving toilet I'm…read morecryjh nobody can listen to me nobody giving to me bathroom thank you

The USPS (United States Post Office) employees here are very nice. There is typically a line, but…read morethe people here are very nice. Getting in and out of this location is convenient too. With the USPS cutting costs, I hope this location doesn't get shut down. :( I've already seen it in Redmond, WA and I do not like the new Redmond location. Sign of the times!

On January 9, 2026, I visited this UPS Store location and paid $18.97 to mail important documents…read morevia First Class and Certified Mail. Over a week later, I was unable to locate any tracking information associated with the reference number provided (9589071052703474835793). I contacted the store and spoke with Gene, who identified himself as the manager. He advised me to visit the nearest USPS location, stating the documents should have already been picked up. When I went to USPS, I was informed that the tracking code had never been activated and that they could not assist me because the mailing service was purchased through UPS. I then called the store again and spoke with an associate named Chloe. I requested to speak directly with Gene. She refused to transfer the call, continued repeating information I had already discussed with Gene, and ultimately hung up on me. She also made false accusations regarding my conduct on the call, which I strongly deny. I encourage the store to review the recorded phone call for accuracy. When I eventually spoke with Gene again, his behavior was highly unprofessional. He was dismissive, disrespectful, and unwilling to help resolve the issue. He told me to "shut my mouth and stop talking," which made me extremely uncomfortable. When I went into the store in person to address the matter, his behavior escalated. He continued to be rude, aggressive, and sarcastic in front of other customers, displaying anger and harassment that are completely unacceptable in a customer-facing role. I even have a video I would love to share so you can see his behavior. He denied me access to any higher-ups to resolve this issue. I am a long-time customer and have spent my hard-earned money at this location for years. This experience crossed a line. My documents were lost, no solution or accountability was offered, and I was treated with disrespect throughout the process. Nothing was done to make the situation right. This was, without question, the worst customer service experience I have ever had, and it reflects very poorly on the management of this location. I would like a refund or for proper accountability to be taken.

The staff are always very helpful and professional. I appreciate this very much!! Keep up the…read moregreat work!!

I've been calling at different hours throughout the last week and a half and NO ONE picks up! Like…read moreprior reviews, the phone just rings and rings and then dumps the call. I'm only calling because it's truly important and, at this point, I feel like they just don't care. Perhaps they should hire responsible people that tend to the community during working hours. Just a thought...

Two separate items purchased from two separate purveyors weeks apart, both came out of the Fife,…read moreWashington Post Office. Both purchases were made on Thursday, 2 January 2025. Neither item has yet to be delivered. Someone needs to go.

There really isn't anything notable in the town of Algona except that it is very clean and well…read morekept. It is surrounded by the cities of Auburn and Pacific. It is often referred to along with its sister city as Algona-Pacific as both towns are pretty small. It doesn't have a post office so I had to check in here to document I had been here.

On January 9, 2026, I visited this UPS Store location and paid $18.97 to mail important documents…read morevia First Class and Certified Mail. Over a week later, I was unable to locate any tracking information associated with the reference number provided (9589071052703474835793). I contacted the store and spoke with Gene, who identified himself as the manager. He advised me to visit the nearest USPS location, stating the documents should have already been picked up. When I went to USPS, I was informed that the tracking code had never been activated and that they could not assist me because the mailing service was purchased through UPS. I then called the store again and spoke with an associate named Chloe. I requested to speak directly with Gene. She refused to transfer the call, continued repeating information I had already discussed with Gene, and ultimately hung up on me. She also made false accusations regarding my conduct on the call, which I strongly deny. I encourage the store to review the recorded phone call for accuracy. When I eventually spoke with Gene again, his behavior was highly unprofessional. He was dismissive, disrespectful, and unwilling to help resolve the issue. He told me to "shut my mouth and stop talking," which made me extremely uncomfortable. When I went into the store in person to address the matter, his behavior escalated. He continued to be rude, aggressive, and sarcastic in front of other customers, displaying anger and harassment that are completely unacceptable in a customer-facing role. I even have a video I would love to share so you can see his behavior. He denied me access to any higher-ups to resolve this issue. I am a long-time customer and have spent my hard-earned money at this location for years. This experience crossed a line. My documents were lost, no solution or accountability was offered, and I was treated with disrespect throughout the process. Nothing was done to make the situation right. This was, without question, the worst customer service experience I have ever had, and it reflects very poorly on the management of this location. I would like a refund or for proper accountability to be taken.

I was very upset today trying to return an Amazon package. I didn't have the original package and…read morethey changed me $4.99 for a self adhesive plastic bag. It was a rip off as they know we won't go back home to grab the old package. The employee a lady she expected me to leave so she can put my package into that plastic bag. I called her to show me that $4.99 bag she is using. She wasn't happy when I said it's a rip off. This was today Saturday 08/02/25 @ 13.45 pm Thanks , A Prasad Federal way wa