Long time Auburn resident...the Auburn PO has been steadily going downhill year after year.... as…read moreof March, April, the parking lot is full but only a few people in line inside. That means PO employees are taking up all the spaces, leaving customers nowhere to park. Not acceptable! Not to worry...with the cost of postage these days and operating in the red, the USPS will meet its demise shortly. Adios USPS!

Waited in line for over 45 min to ensure my packages got out today and they STILL didn't go out…read moreuntil the next day. They need more staff. Always a huge line. Stuff is NOT going out in a timely manner. Why is no one reading the reviews and making change? This has been going on for quite some time.

There really isn't anything notable in the town of Algona except that it is very clean and well…read morekept. It is surrounded by the cities of Auburn and Pacific. It is often referred to along with its sister city as Algona-Pacific as both towns are pretty small. It doesn't have a post office so I had to check in here to document I had been here.

Living in the Milton area, this has consistently been the most frustrating aspect of receiving…read moremail. When I have the option, I actively avoid using this carrier--but unfortunately, that choice isn't often available. Despite only servicing a few complexes, the local team appears to be severely understaffed. They rarely deliver packages--regardless of size or delivery request status--and scheduled deliveries are routinely marked as "no safe place to leave," even when that's blatantly inaccurate. I've been told there's "no space in the truck" for packages, yet even with their limited focus on paper mail, I frequently receive items meant for neighboring units or even completely different buildings. On top of that, I regularly receive mail for former residents. Even after clearly marking it as "Not at this address" and returning to the outbox multiple times, the same pieces of mail are put right back into my box with no resolution. It's an endless, ignored loop. Attempting to retrieve packages in person is no better. Even when the post office is empty and staff are present, I've been told to "come back another day," with no guarantee I'll actually receive my item then either. The PO boxes are all full, and redirecting mail is both expensive and unnecessarily complex--making it an unreasonable workaround for a problem caused by their own system. The service is completely unreliable, often unprofessional, and has caused significant disruptions to my ability to receive essential deliveries. I can't take time off work just to chase down mail during their limited hours, only to be turned away or find my items returned to sender. This is an ongoing issue that needs real attention and accountability. TL;DR: this has been the singular bane of my existence since moving to milton

Well, now that fat hog forced the MailSpot out of business I guess I'll use this place…read more I get it that it's a long day, I don't expect a smile as I'm probably tired too & want out of there just as bad... BUT HAVE SOME PATIENCE! People wouldn't think so low of you if you showed a little consideration. If the line is long ya I get it, hurry things along. But when there's 4 people in line and you're trying to get me in and out within 10 seconds. Just slow your roll a little and give a little consideration to your fellow human being. Doesn't have to be with a smile but be friendly, even if 1/2 the people coming in hate you because of someone else's mistakes. You're a better person then them, prove us wrong that you are better than the other USPS's in the area. Because you have a long way to go before you're facilities will be anything close to the MailSpot.

They do a great job and are efficient and friendly! I use them quite often with the prior owners…read moreand now with the new owners.

Highly recommend and use their service again and again. As a real estate agent/local author, how…read moredid I ever manage my important documents going to clients and business partners, as well as my books and parcels without them? I don't know! :) But I am extremely grateful that they are near me! The reliable services they offer of mail & parcel deliveries help grow and sustain my business. Mohammad and his staff are always helpful and friendly. I would highly recommend using their services to assist any business. Thank you for the excellent customer service and being a great resource to our Covington community! - Janette Matugas, John L. Scott Real Estate

That exact moment when you sit in the car and your brain goes, "You forgot something..." is…read moreuniversal--but the chocolate eggs being the final boss is what makes it elite. And the box... hanging on by pure hope and questionable tape decisions By the time you walked into the mail room it was basically a cry for help like, "Sir, I don't need shipping--I need intervention." And yes--mail room guy really said, "Don't worry, I've seen worse," and then performed a full repack like a professional gift-saving surgeon. Absolute legend. Honestly, your son is getting a package filled with love and a great backstory, so that's a win all around

Had a package weighed for price. 3.3 lbs costs over $40 due to rising gasoline prices, extra if…read moreinsured. Decided to stop at UPS center to get shipping cost comparison. Same weight, around $20 plus included insured coverage of $100. ‍ Just saying!

Went in to pick up a package they couldn't deliver to me while I was at home…read more After their first attempt, I called UPS's 800 number to have them hold my package at this location till I could pick it up. Unfortunately, this facility supposedly tried delivering it 2 more times (without any notice of the attempts) and then shipped it back to the seller.

The worst service if your trying to change your delivery location online. Can never get ahold of…read morethem to track my packages and they never call me to update me on my package request. Stay with Fedex. I called like 10 times and each customer service gave me 10 different responses of where my package was being tracked. I tried to do a pick up and they keep giving me the run around.

1=0. Worthless delivery commitments. Their schduled deliver windows are complete misses. Anything…read morein a window at 1pm and beyond, maybe it will arrive in 1 or 2 days later. Drivers are rude and lack package care..its a throw it down an dash operation.

If I could give them a zero star I would. Important…read moreexpensive item needed for Sunday was supposed to be delivered Friday. Even called amazon to ask what the heck is going on. Amazon tried contacting them but no answer. Since Saturday is the 4th of July, we now won't be getting Item until Monday, the day after it's needed. We even have proof how it was showing out for delivery since 3am Friday, then all of a sudden at 9pm not able to be delivered due to inclement weather, etc...wth...the office is 10 minutes away from where we live, and there wasn't anything going on, no protest, no riots, and no bad weather...I was wearing shorts and flip flops at 9pm!! Someone just wanted to get home early to prepare for the holiday, with our item stuck in the truck. So we spend good money on something we can't use now. If more people complain to amazon regarding issues like this, maybe they'll use a different shipping company.

Our law office uses Mr. Graham exclusively. He is amazing. He does what he says and is on point…read more He has a memory of an elephant and the tenacity of a wolverine. Thank you. I would give you 6 stars, if the option was available. He was able to serve someone that no one else could. Way to Go. :)'

Agreed on $150 for two services, after the fact, charged junk "Affidavit Fee", "Mileage" fees,…read moredespite having the full scope of the ask before hand. Also charged a certified mail fee that I don't agree with either, but a bit more understandable if there was confusion on whether that that should have been included. Don't have the time/patience to debate. I paid and moved on, but definitely expect bait-and-switch.

I ordered brochures through Staples with expedited shipping a week before my event, but they failed…read moreto deliver on time. I was scrambling last minute to find a place to print 150 brochures, and PostaAnnex came through for me. Saturday afternoon, with less than 24 hours of notice till start of event, I called them very last minute with zero hope. Owner came in after he left to print my brochures and the guy working the front came in before his shift started and FOLDED every brochure for me. They went above and beyond and I will ONLY be going here from now on. I cannot recommend them enough and so thankful I found them!

Needed two boxes sent, but lady there fiddled around looking at rates, and discovered it would be…read moreless expensive to put two boxes together as one--and she even wrapped it for me to do that. Saved me a good amount. I hope me sharing does not get her in trouble with any "boss" types (ie ones that want profit over real customer service) but I appreciate what she did! Got to my house just fine!