1. The newest employee who used to work at Safeway should learn basic customer service cordiality…read more I always wait to step up for service until she has another customer so I do have to interact with incompetence and rudeness. She also has been there long enough to learn the basics such as limits of content insurance coverage. But twice I had asked that question and was met with a blank stare. She had to ask a co-worker. 2. Why does Chelan, WA 98816 have no drive-by box to drop off outgoing mail? Nor does the Chelan, WA 98816 USPS have any ADA/handicapped parking spots! I am disabled. It is a major chore to find any spot, let alone a handicap parking spot. Come on USPS! You charge us tons to mail 1 letter. How about making access to a drop-off box and ADA parking spots @ the existing post office on Johnson Avenue, Chelan, WA 98816 ? Thank you

It all started when I had to return a shirt. Priced the return in my FedEx account and it was just…read moreunder$10 for FedEx Ground. Just for fun, I pulled up USPS.com to see what it would cost. $5.25 for 2-day insured, alerts and trackable - and they even provide a free small box to send it in. Took just a few minutes to register an account and print my pre-paid label. I give their web site 5-stars - you can do just about everything here. Then I took my return item and prepaid label down to our Chelan Post Office. Even though the shipping box would be free, I was told to bring my own strapping tape, because they sell that. When I got to the office, the postmaster saw me waiting, opened another window. He took my label, folded together the flat cardboard box, inserted my return stuff, sealed the box, and even offered to attach the label for me. This is the Post Office- folks. 5-stars for the web site. 5 stars for customer service at Chelan P.O. Maybe there is hope for USPS after all - this is a Big Step in the right direction. Well done at every level

Best place ever to get you passport and mail Staff is…read moreexcellent they know their stuff

I live in Wenatchee but I always go to the Monitor post office to mail packages and such because…read morethey are so nice, welcoming and helpful people. I use a walker and I never have an issue with parking, the doors are automatic and the wait time is not an issue. Thank You so much, You are appreciated,

Super friendly and very convenient. Great place to stop…read moreafter you visit Cashmere and need to ship all the applets and cottlets you just bought.

This was my last city to visit in the hope of travelling to all the cities in Washington and not…read moreonly was it a beautiful and enjoyable journey riding on the Lady of the Lake Express up to Stehekin for approximately two and a half hours, Stehekin is a quaint little community of folks that are just doing their best to get by in the great outdoors near the North Cascades. This is a very remote community and you can only reach it by ferry, boatplane or a very very long hike. Anyway, you are greated by the parks service rangers when you reach the dock and it you take a short 3-5 minute walk down the road going North you'll see this quaint little post office perched up on the hill. I believe this post office was on the verge of extinction recently due to it's remote location but it was voted to be kept open for a little while longer. The exterior is designed to weather the elements and there are windows cut out so the postal workers and peer out and watch the transient hikers and passersby as well as the locals and the gorgeous Lake Chelan close by. Take a picture in front of the office or the "Welcome to Stehekin" sign to mark that you've been there since most people probably aren't going to make a trek up here other than hiking or to just have a short stay in a cabin or boating.

if i could leave 0 stars i would. The workers are VERY rude. The two older white ladys with bangs…read moreand decorative earrings handled my package return as if it was the grossest thing on earth. This experience has happened multiple times with different people. At this point if you don't want to touch others packages/return, don't work at the post office. Also if your not willing to help EVERYONE with the same type of respectful help or kindness, then maybe a customer service job isn't for you‍

Literally the worst customer service I've ever experienced. If you're unable to be kind and patient…read morewith customers, maybe customer service isn't the right job for you and clearly I'm not the only one who thinks that. The fact that I have to check whether certain employees are working just to avoid having my day ruined says a lot. Customer service should make people feel welcome, not uncomfortable. Please do better when it comes to training and holding employees accountable. It really isn't that hard to treat people with basic respect and kindness. It's disappointing to see an ADULT behave so unprofessional.

This cute little post office gets five stars for location and history!…read more If you are in the area and into post offices for sure you should stop by! It might not look open but it is ;)

Hello there Postmaster,…read more I just wanted to share that I have never, ever experienced amazing service at the post office as I have with the office of Cle Elum. Particularly with Niel. Niel has always been most helpful and resourceful with all my questions and needs. He is always polite and remembers most customers by their first name. He is extremely knowledgeable and advises everyone with a smile. I had run into several issues with my mailing and packages (during this pandemic), and Niel was always patient - and solved every one of my issues and answered all my questions. He is a role model that all of us can learn from. Goooo Niel! Thank you so much! Stay safe! - Kim

How are you going to bring 12 packages back to the post office in the past two months without…read moreattempting to deliver??? And then the packages aren't here when you try to pick up??? Usps can suck it.

If I could give this place less than one star, I would. My packages get held hostage here when no…read moreone is in my apartment office to receive them during the day, and since they're only open weekdays from 9-5, I can never pick them up. Requests for re-delivery are ignored, I don't understand how this location even still exists.