Best place ever to get you passport and mail Staff is…read moreexcellent they know their stuff

It all started when I had to return a shirt. Priced the return in my FedEx account and it was just…read moreunder$10 for FedEx Ground. Just for fun, I pulled up USPS.com to see what it would cost. $5.25 for 2-day insured, alerts and trackable - and they even provide a free small box to send it in. Took just a few minutes to register an account and print my pre-paid label. I give their web site 5-stars - you can do just about everything here. Then I took my return item and prepaid label down to our Chelan Post Office. Even though the shipping box would be free, I was told to bring my own strapping tape, because they sell that. When I got to the office, the postmaster saw me waiting, opened another window. He took my label, folded together the flat cardboard box, inserted my return stuff, sealed the box, and even offered to attach the label for me. This is the Post Office- folks. 5-stars for the web site. 5 stars for customer service at Chelan P.O. Maybe there is hope for USPS after all - this is a Big Step in the right direction. Well done at every level

1. The newest employee who used to work at Safeway should learn basic customer service cordiality…read more I always wait to step up for service until she has another customer so I do have to interact with incompetence and rudeness. She also has been there long enough to learn the basics such as limits of content insurance coverage. But twice I had asked that question and was met with a blank stare. She had to ask a co-worker. 2. Why does Chelan, WA 98816 have no drive-by box to drop off outgoing mail? Nor does the Chelan, WA 98816 USPS have any ADA/handicapped parking spots! I am disabled. It is a major chore to find any spot, let alone a handicap parking spot. Come on USPS! You charge us tons to mail 1 letter. How about making access to a drop-off box and ADA parking spots @ the existing post office on Johnson Avenue, Chelan, WA 98816 ? Thank you

I live in Wenatchee but I always go to the Monitor post office to mail packages and such because…read morethey are so nice, welcoming and helpful people. I use a walker and I never have an issue with parking, the doors are automatic and the wait time is not an issue. Thank You so much, You are appreciated,

Super friendly and very convenient. Great place to stop…read moreafter you visit Cashmere and need to ship all the applets and cottlets you just bought.

I have been a resident and a patron for 18 years at this post office and we've had a lot of issues…read moreregarding parking being taken for not post office purposes and I left my vehicle for no longer than 10 minutes to get a PO Box key from my son working on a nearby construction site and when I come back I have a notice on my truck saying that this parking is for PO Box patrons only and my truck will be towed I was extremely insulted and very angry and upset that I was not treated like a longtime resident and Patron of the post office and my vehicles and dogs are known to the community I know this is an issue but wait longer than 5 or 10 minutes before Plastering a notice on a Paying patrons vehicle and leave that for the Tourist who are abusing doing their laundry and going to the bar across the street

This mini post office has a friendly and helpful staff. They always are sweet to my toddler and…read morecrack hilarious one liners about mail. I enjoy going in. Pro tip: post lunchtime can get busy so be prepared for a line and chat up your fellow package mailers.

This post office has struggled with employees and their customer service for a long time. BUT…read morethings have changed! Marianna and David are some of the nicest and the most helpful people I've ever met or spoken to. Marianna has on more than one occasion gone above and beyond to help me with mail issues. She is very sweet, friendly and smart. She also remembers the issue I constantly have with Mail and keeps an eye out so help ensure they don't get lost. She is really great! I'm happy things have changed. it's no longer a drag to go in. Its comfortable and warm :)

This post office is our local one for our home away from home. Every time I have been in here has…read morebeen a no wait and glorious customer service experience. Usually it is to pick up our mail that was held or an amazon package that was too large for delivery. Our mail lady is awesome! Over 30 years! Thank you Quincy USPS.

How are you going to bring 12 packages back to the post office in the past two months without…read moreattempting to deliver??? And then the packages aren't here when you try to pick up??? Usps can suck it.

If I could give this place less than one star, I would. My packages get held hostage here when no…read moreone is in my apartment office to receive them during the day, and since they're only open weekdays from 9-5, I can never pick them up. Requests for re-delivery are ignored, I don't understand how this location even still exists.

Ridiculous. I've had a PO Box here for a couple months. Have had multiple issues. Most recently had…read morea package delivered that they placed in wrong PO Box, and now is missing with no way to replace because their own system says it was delivered. Very unhelpful.

Love our little post office. Have a PO Box here and is always the highlight of my day talking with…read morethe friendly staff. Thank you for all your hard work :)