Access the post office 24/7 because some don't get off work by 5pm, and don't say Mail was…read moredelivered when it actually never was.

They lose packages and put you through all kinds of problems including returning your packages…read morebecause they don't have postoffice address even though your box number is on the package. Been known to return mail because the person no longer live there when they have lived there for years and still do. Lucky it was the PUD and someone knew her and called her and let her know what had happened

Although the new post office is less conveniently located than the old location in the Federal…read moreBuilding, the parking lot more than makes up for it. I love not having to parallel park or hike around the corner. The staff is the same, and it is still the USPS, but the ease of use is greatly improved.

I will always remember this city as I had actually just hit a deer with my car of course near…read moreWilbur, WA and since I was on a mission to get to a few more Washington cities before totally stopping I made the decision to keep going to Electric City. I know I know...drive another 22 miles after hitting a deer? Yeah, well it was my first accident since I started driving and I knew that I wouldn't be able to get roadside assistance so I wanted to get to a somewhat big city. I had been to the nearby Coulee Dam and Grand Coulee, which aren't big, but I could at least stay the night there. Anyway, about the post office, it's really small but generally cute for this small town. There is no APC, just old brick and mortar postal customer service and 24 hour post office access. One more post office to cross off my list. I'll never forget it.

I don't have a negative thing to say about the Post Office itself. The people that work here are…read morepleasant and helpful. No complaints at all, in fact probably one of the best run government facilities I've experienced. Now... if the USPS would deliver to my house in Electric City that would be awesome!

The Post Office traditionally for me has never been a place I dreaded going. I always envisioned a…read morefriendly staff of smiling people ready to help you mail your packages. I've only been to the Bellevue and Redmond Post Offices here, and I was very very disappointed with the Redmond Post Office. The location itself isn't TOO bad, but it is a little out of the way. There's ample parking places, but quite a few spots are occupied when you show up. The customer service are itself has been crazy both times I've visited. I have visited at noon and at 2 p.m. and both times there was only one employee and a line of people almost going out the door. Once you get through the 20 minute line, the employees aren't particularly friendly. The people I've interacted with came off as rude and a little condescending. After two consecutive negative experiences, I don't plan on returning to this location unless I absolutely have to.

We are renewing our son's passport and he is only 5 years old. My wife and I checked online which…read moreindicated the kiddo does not need to be with us when doing the renew. However the officer Robert K. Lee insist the kid has to be with us without even looking at the website. He is the law. What an a hole :( I want talk to his supervisor and he told me "sure, go ahead and wait in line" no wonder usps has such bad reviews. Really disappointed at USPS. Wouldn't use it if I have other options.

This was my last city to visit in the hope of travelling to all the cities in Washington and not…read moreonly was it a beautiful and enjoyable journey riding on the Lady of the Lake Express up to Stehekin for approximately two and a half hours, Stehekin is a quaint little community of folks that are just doing their best to get by in the great outdoors near the North Cascades. This is a very remote community and you can only reach it by ferry, boatplane or a very very long hike. Anyway, you are greated by the parks service rangers when you reach the dock and it you take a short 3-5 minute walk down the road going North you'll see this quaint little post office perched up on the hill. I believe this post office was on the verge of extinction recently due to it's remote location but it was voted to be kept open for a little while longer. The exterior is designed to weather the elements and there are windows cut out so the postal workers and peer out and watch the transient hikers and passersby as well as the locals and the gorgeous Lake Chelan close by. Take a picture in front of the office or the "Welcome to Stehekin" sign to mark that you've been there since most people probably aren't going to make a trek up here other than hiking or to just have a short stay in a cabin or boating.

This was my first post office stop in Okanogan county. I drove the brief four hours to get here and…read morethe sun was just rising. This is a basic post office with no automated postal center. The parking lot is quite larger and easy to get in and out. Oddly enough the people that work here are really really nice even if this post office seems like it's out in the middle of no where. I do remember that there is a McDonald's across the street since I stopped there to grab a coffee to help jumpstart my journey for the day. Overall this office is very nice and it reminds me of the Lyle Post Office ...without the wind of the Gorge blowin up your skirt....or britches if you don't have a skirt.

It all started when I had to return a shirt. Priced the return in my FedEx account and it was just…read moreunder$10 for FedEx Ground. Just for fun, I pulled up USPS.com to see what it would cost. $5.25 for 2-day insured, alerts and trackable - and they even provide a free small box to send it in. Took just a few minutes to register an account and print my pre-paid label. I give their web site 5-stars - you can do just about everything here. Then I took my return item and prepaid label down to our Chelan Post Office. Even though the shipping box would be free, I was told to bring my own strapping tape, because they sell that. When I got to the office, the postmaster saw me waiting, opened another window. He took my label, folded together the flat cardboard box, inserted my return stuff, sealed the box, and even offered to attach the label for me. This is the Post Office- folks. 5-stars for the web site. 5 stars for customer service at Chelan P.O. Maybe there is hope for USPS after all - this is a Big Step in the right direction. Well done at every level

1. The newest employee who used to work at Safeway should learn basic customer service cordiality…read more I always wait to step up for service until she has another customer so I do have to interact with incompetence and rudeness. She also has been there long enough to learn the basics such as limits of content insurance coverage. But twice I had asked that question and was met with a blank stare. She had to ask a co-worker. 2. Why does Chelan, WA 98816 have no drive-by box to drop off outgoing mail? Nor does the Chelan, WA 98816 USPS have any ADA/handicapped parking spots! I am disabled. It is a major chore to find any spot, let alone a handicap parking spot. Come on USPS! You charge us tons to mail 1 letter. How about making access to a drop-off box and ADA parking spots @ the existing post office on Johnson Avenue, Chelan, WA 98816 ? Thank you