As other reviewers have mentioned, parking sucks, the line is always to the door, and the attitudes…read moreof most employees leave much to be desired. My one reason for leaving a positive rating is Tim. In my 3 years of using this location (PO Box and regular shipping needs), Tim has been the only employee who has consistently provided me and other USPS customers with exceptional service. He greets you with a warm smile, remembers your name, and is always willing to go above and beyond to assist you. He has demonstrated himself to be courteous, professional, friendly and readily available to answer any questions you may have. If you happen to get anyone else at the counter, good luck! If you get Tim, trust me, you are in good hands!

Serious issues with accountability for delivery of important letters. WHO DO WE CONTACT WHEN…read moreINFORMED DELIVERY SAYS DELIVERED but the mail never turns up? Trash mail and fliers get delivered but not my DRIVERS LICENSE. It's been three weeks... no letter. What's going on? Why is there no help with lost mail? The DMV only uses regular mail but my COMMERCIAL DRIVERS LICENSE has NOT been delivered. I've spent hours and hours on the phone with the USPS and the DMV trying to track down my license that the post office was supposed to have delivered. Where's the accountability? Nobody knows or has any information YET ITS THE ONLY WAY TO GET YOUR DRIVERS LICENSE IN VIRGINIA.... USPS YOU HAVE TO DO BETTER THIS IS REALLY ALARMING.

They were very efficient and helpful. They saved me money by explaining that I could use priority…read moremail instead of express without a negative impact on the envelope I was mailing. They were also very pleasant and there is free parking.

I ALWAYS go to this branch of the post office. It is like the one in my home town when I was…read moregrowing up with a small operation where you get to know the people at the counter. There is also always parking and easy access in and out of lot as well.

First time in this location. Short line. Only one person helping at the counter. Even that didn't…read morestop Rafi from being helpful, courteous, friendly and fast.

Great place! Very friendly unlike all other Manassas post offices. Worth the extra 5 minute drive.read more

I hate going to the USPS offices! Mmmm , then why the 5 stars?…read more Because this is my favorite location and the best ever! One Employee is there usually when I visit, yet the employee there always happy , friendly and doing his job perfectly fine! I never had to wait so long! Barely even a short wait! He will even talk to you if nobody is after you in the line! Plus the location is small, cozy and has the old town feeling and carry the charm of Old town Clifton! I'm lucky that I'm 7 minutes away from this location and I always try to go there! The only issue to be careful of is that they close for a break between 1 pm & 2 pm and if you forgot and still went go get coffee and dessert from Motier or Clifton Cafe ! I'm serious! lol If you live nearby, or a little further, you will love This location! Go use it, be nice to the postal clerk and enjoy his nice conversations !! Oh !! And don't forget ...... to pray for me ;)

Going to the USPS isn't exciting. It is a little better than the DMV. Also it beats shopping for…read morecar tires. This location is a little off the beaten path. Parking is usually a cinch, and the lack of long lines is appreciated. Stamp and postage has gone up substantially. Will reevaluate as, it might be time to look at other shipping companies. That being said this location has friendly employees. Definitely more relaxing than most. If you're in the area it works. USPS please update your shipping tracker, to a more modern one.

I went to Bristow USPS location to renew my passport, and this was honestly one of the worst…read moreservice experiences I have ever had. The behavior of some of the employees was not just unprofessional, it was completely unacceptable. First, a white woman I interacted with, who appeared to be around 50 years old or older, had absolutely no sense of basic manners or respect. She told us to for our appointment, which was fine, but the way she spoke was rude, dismissive, and disrespectful. Her tone made it seem like she was talking down to us. It was shocking to see someone in a public-facing role behave this way. I regret not noting her name from her badge. Second, when my appointment time came, I was assisted by a white man named Collin. His attitude was just as bad, if not worse. He acted as if he owned the entire USPS location, showing no courtesy or professionalism whatsoever. His behavior toward customers was unacceptable and reflected a complete lack of respect, mumbling in his throat to make you guess what he is saying. 0 knowledge of interaction.Extremely nonsense guy I have ever had experience. He was acting like you are asking a favor to get his service. This kind of conduct should not be tolerated in any workplace, especially not in a public service setting where people are paying for essential services. The administration needs to take serious action and hold these employees accountable. The only positive note from this visit was an employee named Michael. Although I did not personally interact with him, I observed him greeting every single customer with a smile and speaking in a very respectful and polite manner. He stood out clearly and set the example that others should be following. Overall, this location seriously needs better management, training, and accountability. Customers deserve basic respect. If employees cannot treat people properly, they should not be working in customer service.

Good service at the Bristow PO. It's a bit off the beaten path - feels like it is outside of the…read moreBristow area - due to it's location "in the country." #BristowPostOffice

The Gainsville post office and our Victory Lakes mail lady, I can't say enough nice things. Great…read morepeople providing superb service. This is an example of my tax dollars (subsidies in this case) well spent. You all make the tax bill hurt less, thank you

Always helpful and friendly! The small team at Gainesville went above and beyond to help me with my…read morepassport issue, eventhough they are so busy these days. I really appreciate their hard work and great attitude. 10/10

We came there on 02/09/25, Only two workers and a huge line, USPS needs to have more Staff.read more

Would never recommend this post to anyone. The worker plus supervisor on 01.17.26 in the morning…read morewas extremely rude. I wanted to scan my packages which I do daily at my own post office and they would not allow me and the supervisor said go back where you come from then. The rudest customer service I EVER experienced. I went to the main office and they allowed me to scan my own package and they indicated they need updated training and better customer service.

This is the absolute best post office. Melissa in particular is super helpful, knowledgeable and…read morealways cheerful even when I rush in last minute needing priority or certified mail. I used to hate going to the post office but I do not now. Everyone is dedicated and friendly. It is like having my own mail room for my business but better!

Friendlier people you could not meet - on both sides of the counter. Everyone wearing masks and…read moretrying to maintain 6 feet of separation. Knowledgeable and friendly staff - and accommodating! You can't ask for better. Almost like everyone cares about each other. It's a refreshing change from the busy city post office. Oh, I don't want to forget to mention plenty of free parking and two convenient entrance points to the parking lot. They close at noon on Saturdays though, so get there early.

Neary house, open til 6, what else can I ask for? Staff are always so friendly and helpful when…read moreask questions. Line is always long so prepare to spend 10 mins atleast here

This is the worst postal service I've ever dealt with. Complaint for neighbors having to deliver…read moreyour mail to you because it end up in their mailbox- the entire mailbox being left unlocked on many occasions given every access to everybody's mail. I have informed mail- mail never show up in my mailbox. I have complained a million times. There is an African supervisor at this location that just don't care. If I have something important to mail I take it to my old post office in Springfield- that way I know it will reach its destination.