No issues with this location. There is a clearly marked sign for customer-entry and another door…read morefurther down that states it's for employees of USPS only. Look for the big sign above the door about 3-4 spots past the chain-link fence. As I found out today, YES, you CAN drop packages at this location as out-going mail. It's not just pick-up only.

they not accept packages for mailing contra to a previous…read morereview. triple damn the post office

They were very efficient and helpful. They saved me money by explaining that I could use priority…read moremail instead of express without a negative impact on the envelope I was mailing. They were also very pleasant and there is free parking.

I ALWAYS go to this branch of the post office. It is like the one in my home town when I was…read moregrowing up with a small operation where you get to know the people at the counter. There is also always parking and easy access in and out of lot as well.

First time in this location. Short line. Only one person helping at the counter. Even that didn't…read morestop Rafi from being helpful, courteous, friendly and fast.

Great place! Very friendly unlike all other Manassas post offices. Worth the extra 5 minute drive.read more

I've had nothing but great experiences at this UPS location. Ernie, the owner, runs a fantastic…read morestore. He and his staff are always friendly, professional, and incredibly fast. Whether I'm dropping off packages or handling returns, they make the process quick and easy every time. It's clear they care about their customers and take pride in what they do. Highly recommend this UPS store if you're looking for efficient service with a friendly attitude!

I was here yesterday to get a notary signed and sent out!! first of all I want to say I barley go…read moreto usps to send things out I usually go to ups to scan and drop of packages that I prepaid for.. anyways I came in with my envelope prepared, address and sticker and everything... mind you im kinda distracted with other things but I told the girl who helped me that I need a notary signed and sent out. she asked me which I wanted to pay for and I ask the price difference and about the packaging it comes with. so shes telling me the prices then shows me an envelope, she looks down at my envelope, pauses and proceeds to say we would need to put it in a different envelope yada yada.. and im going along STILL not realizing that I dont even need to pay for this to be sent out but she continues to go with the charging me!! so im waiting and I realize this other lady in the back kinda looking at me crazy and im wondering why.. I proceed. then it hits me! WAIT I dont even need to be charged for this.. the girl helping me says nothing and removes the charge and continues to charge me only for the notary.. so before I leave I ask her "so just to make sure because I have this sticker on it, yall can send it out and im good. because thats me basically paying for it" she says "yes" so I leave and while im driving it dawns on me that this girl was gonna charge me and not say a thing about my sticker being on there, even after she noticed it was there after she told me i would need to put it in a different envelope.. then it makes sense to why the other girl in the bck is looking crazy because she can also hear and see everything going on!! I just wanna say I never never get on here to write these type of long reviews or even negative ones period but when I realize this I was very upset. because this is two employees noticing this and instead of giving good customer service they look at u crazy instead of trying to help!! and I will say this even if they didnt "notice" which im %100 they did the people behind the counter need to be more attentive when it comes to things like this because I wouldve been charged and had to return and get a refund, but what if I never even noticed?? thats money gone and u dont know what when or how people got things going on. this is very unprofessional and not ok at all!!

Elena and Tony are super friendly and super helpful. This is where I will come for all…read moreMy personal and business needs. Do not hesitate to come here as they are very helpful.

The worst customer service. The 2 employees there don't know how threat paying customer and of…read morecourse since their manager is not there they have the worst attitude don't come to this office ever. The don't wear name badges and went asking for name to be able to let corporate know about their bad treat to customer the denied to provide it and the don't even provide store location. I have been a customer of FedEx and gone to multiple locations and this is the first location that provides the worst customer service experience. Rude inefficient and incompetent. You can tell the really don't want to be there but are just there for a pay check not understanding they have a pay check cuz of the customer who come in for service. They need better trained employees and employees who actually understand the job and want to be there. I was having a good day until I went here and received attitude from them. For No reason just for asking for tape to seal A FedEx envelope that I was going to ship through them We are not talking about even being serve or weight or Charges or anything just said may I have a piece of tape to seal the FedEx Envelope I'm send for extra security and the lady went off no we don't provide that you have to buy a roll for that and a bunch of other things which I'm Not sure what she was saying seem Like she was not 100% relay her msg in English properly. I always send those envelopes at different FedEx locations across the region and for extra security I always place a strip of Tape across the seal part and never ever had issues or Been cursed for what it seems a foreign language speaker and told I need a to buy the whole roll and is not about the roll but the way and attitude given if FedEx has changed is quite simple as someone who works with the public I tend to defuse and on the personal level not give attitude to those who Work with the public. Simply they could have said sir dude bro I like to assist with the request but we now have a new directive and not able to provide without a charge by buying it a roll from the wall. And awesome I would have understood since they only work there and follow orders from corporate. But that was not the case. Remember you catch more bees with honey that vinegar and when work with the public you need lots of honey

I went to Bristow USPS location to renew my passport, and this was honestly one of the worst…read moreservice experiences I have ever had. The behavior of some of the employees was not just unprofessional, it was completely unacceptable. First, a white woman I interacted with, who appeared to be around 50 years old or older, had absolutely no sense of basic manners or respect. She told us to for our appointment, which was fine, but the way she spoke was rude, dismissive, and disrespectful. Her tone made it seem like she was talking down to us. It was shocking to see someone in a public-facing role behave this way. I regret not noting her name from her badge. Second, when my appointment time came, I was assisted by a white man named Collin. His attitude was just as bad, if not worse. He acted as if he owned the entire USPS location, showing no courtesy or professionalism whatsoever. His behavior toward customers was unacceptable and reflected a complete lack of respect, mumbling in his throat to make you guess what he is saying. 0 knowledge of interaction.Extremely nonsense guy I have ever had experience. He was acting like you are asking a favor to get his service. This kind of conduct should not be tolerated in any workplace, especially not in a public service setting where people are paying for essential services. The administration needs to take serious action and hold these employees accountable. The only positive note from this visit was an employee named Michael. Although I did not personally interact with him, I observed him greeting every single customer with a smile and speaking in a very respectful and polite manner. He stood out clearly and set the example that others should be following. Overall, this location seriously needs better management, training, and accountability. Customers deserve basic respect. If employees cannot treat people properly, they should not be working in customer service.

Good service at the Bristow PO. It's a bit off the beaten path - feels like it is outside of the…read moreBristow area - due to it's location "in the country." #BristowPostOffice

quick easy service at this location. Friendly workers and people. I recommend and would absolutely…read morego again.

BLUF: The day after Thanksgiving was the perfect day to go! I was the only one there at one point,…read moreand then a couple other people sauntered in. The USPS counter staff were pleasant, responsive, helpful. If you're an organized and prepared customer, you should be able to get in & out rather quickly. Please don't get upset with the staff because you haven't done your part. I have never ever seen this post office without a line before...well, other than when the post office was closed. I showed up for passport processing, and even though all staff weren't quite expecting me, they worked efficiently and got me in & out in less than 10 minutes since I had everything ready to go. A line didn't even build up behind me likely because most people were put & about just beginning their holiday shopping. Many thanks to the staff at the USPS staff at the Lee Hwy/Centreville, VA branch (by Trader Joe's)! You helped me check off a to-do list item that has been sitting idle for a long time! Hope you all get through another crazy but pleasant holiday season safely & sanely.

Friendlier people you could not meet - on both sides of the counter. Everyone wearing masks and…read moretrying to maintain 6 feet of separation. Knowledgeable and friendly staff - and accommodating! You can't ask for better. Almost like everyone cares about each other. It's a refreshing change from the busy city post office. Oh, I don't want to forget to mention plenty of free parking and two convenient entrance points to the parking lot. They close at noon on Saturdays though, so get there early.

This is the absolute best post office. Melissa in particular is super helpful, knowledgeable and…read morealways cheerful even when I rush in last minute needing priority or certified mail. I used to hate going to the post office but I do not now. Everyone is dedicated and friendly. It is like having my own mail room for my business but better!

outstanding service by Colleen and Kevin! I needed help printing a label and sending it out and…read morethey went over and beyond doing so. highly recommend them in the area

I had a giant box with a prepaid FedEx Ground shipping label to drop off. I called an hour prior to…read moredropping it off to make sure they'd take it. When I spoke to the gentleman on the phone I told him that the box was originally sealed with carton staples but I didn't have any (who does?) to re-seal it and would have to use shipping tape. I asked if they had carton staples and he said they didn't. I asked if they had the plastic shipping strapping and he said they did. I asked how much it would be and he said they'd just throw a couple on the box. Great! I verified what time they closed and said I'd be over to drop it off. I got there an hour later, borrowed a dolly to get the box in and when I spoke to the manager he acted like he had no idea what I was talking about with the plastic straps and they didn't have them. There were only 3 employees there, two men and a woman. I'm pretty sure the person I spoke to on the phone was the manager. If it wasn't, the other guy was helping another customer and he didn't interject or say anything. So it was either that guy or the manager I was talking to- who had just out right lied to me on the phone just an hour earlier. I just don't understand the point in lying to a customer on the phone. Why? What do you gain from that? Be better.