This US post office is actually pretty good regardless of my three star rating…read more There are two female clerks that are amazing they do a great job. Kudos ladies.! The post office itself is pretty decent. Has mailboxes always fully supplied with paper goods and envelopes and packaging. The two downfalls of this place that they only have two clerks at a time they should open three maybe even full windows sometimes . This is a very busy post office and a lot of people are doing passport work are they're at the counter for 20 minutes because they have 18 packages to mail. When there's only four or five people in front of you you still wait 15 minutes sometimes a half hour depending on what's going on at the two occupied windows. As I said, the two female clerks are fabulous, but they can only handle so much work. The second downfall is parking you either have to pay so you don't get a ticket if the parking police come around they have two spots out front that say 15 minute parking, but I haven't got one in probably six months. You either have to take a chance on a ticket or you have to go to a whole process of getting a half hour or an hour ticket just to drop off your mail or get a money order or mail something out I think the post office deserves to have at least 20 spots available for the public.

They refuse to actually deliver certified mail she will walk all the way up to your door and just…read moreturn around. I tried to do what they had told me to do before and that was sign it and put it back in the mailbox and uhhh they still refuse. This girl specifically told me she put it back in the mailbox because I put this on it

I mailed a package yesterday to the UK. The postal worker was great, I had to fillout customs…read morepaperwork which he helped me with. I do not regularly send things overseas, and was totally unfamiliar with the process. He was patient an did his part efficiently, managing the 4 copy Customs forms & getting them where they needed to go. Very pleased!

they refuse to answer the phone. how is it possible to get through to someone at the post office…read morewhen you can't physically get there and your question is not related to any of the basic presented options to select on the phone. Seems intentional and very bad business to me.

Going to the post office is hit or miss when it comes to customer service. You'll either encounter…read morea nice person behind the counter or an arrogant person behind the counter. At the Forest St location in Medford, I didn't have much of a problem from the previous times I've gone here except with what happened the last time I went here. The most recent time I went here, it was my turn in line and when I brought something up to the counter to get mailed, the woman behind the counter responded in a rudely manner to me because I guess I apparently didn't prepare it correctly to get it sent out for delivery according to her. Instead of giving me an attitude over the mistake I had made, she could have been a lot more helpful and professional with fixing the problem. I ended up just walking out and leaving without mailing what I needed to get mailed and went somewhere else to get it mailed because I didn't want to deal with her no more after how she treated me. I get that it's stressful working for the post office and I can understand that postal workers deal with a lot of disrespectful and impolite customers all the time, but since postal workers are government employees, it's like they have an excuse to be unpleasant with anyone because they have high job security.

Dropped off a package on a Tuesday afternoon. There was no one in line. One window was open. The…read morefriendly USPS associate greeted me and took care of my package in under a minute. Thank you!

This isn't a standard post office. This is where the carriers sort out mail for Revere and Melrose…read more Only come here if you're directed to by the two other post office locations if you're missing your mail.

It's rare to have a great experience at the post office, but I was just mailing a fragile tea set…read moreto a friend in another state and none of the boxes they had would fit well, but Michael suggested cutting down one box and reforming it to fit the tea set. It worked like a charm! He was super friendly and helpful, and ended up saving me loads of money on the shipping. Five stars!

Five stars for a Post Office?…read more Yes. Do they mess things up? Sure. Are they highly efficient for what they do? Absolutely. Most of my experiences in Post Offices involve huge lines and dawdling employees. The folks here seem to actually want to get through the line quickly. Whenever I come to ship something out they're helpful, friendly, and if treated with respect give it back in return. (Though I'd imagine they wouldn't hesitate to put the smack down if you step up. This is East Cambridge after all) The hours are a bit wonky but they open early enough (7:30) that I have plenty of time to stop in before work to pick up packages/stamps/whatever. In this neighborhood I think USPS is the best shipping option. Apparently in a past life East Cambridge was a bit shady so UPS/FEDEX refuse to leave packages at the door. This means a trip out to Somerville ($45 cab ride) or several days in rerouting (UPS sends it through Rhode Island, natch) to get your package. But the Post Office will hold it for you in the convenient office. Works for me! Sadly it seems like the Postal Service is slowly dying. I know many people could care less but it's a part of our history and really, you get a lot for your 42 cents. Until such time they will get my business.

I sent a package to Seattle on sept 15 through FedEx which was supposed to be delivered b/n sept 18…read more&20 .I paid $52 for shipping . As of today ,Oct 4 , it said package label created & delivery time is pending . I called several times at the shipper store 51 pleasant st ,Malden the guy at the store kept telling me " Mamm you don't understand, you have to wait or call tomorrow " .I asked to speak with the manager & no luck . I don't know if they lost my package or damaged through the process. I am still waiting to get the answer . The worst experience I ever had through my customer service experiences .

The staff in this store is unprofessional and the owner is irresponsible. Two weeks ago I stopped…read moreby to ship a package to California. The staff made mistakes on address when copying it from my cellphone and didn't confirm the address with me. I attempted to claim the loss against them since it is due to the fact their staff made mistakes and wasn't following the necessary procedure to confirm address with me. But the owner declined to pay for any amount beyond UPS's shipping insurance, basically they just want to pay for nothing from their side for their fault. I wouldn't trust this business anymore and would suggest anyone to be cautious of this store.

I was in the area and this USPS location was a short 7 minute walk…read more It's right at the top of Hanover street and was very easy to find. They have plenty of material and supplies for shipping needs. The line wasn't long. I was in and out in under 15 minutes. Shout out to Joe at the front desk who assisted with package details and confirmed when my package would be delivered. If I'm in the area again I'll be sure to get some stamps from here

Absolutely worst service! Expect to waste and inordinate amount of time waiting on line only to be…read morecondescended to by the help on how to send mail! I mean really, no wonder people do everything online these days!

This is a great little post office. I originally read very scathing reviews over on the alphabet…read morepage and it made me super nervous to even stop in. However, everyone was SO NICE! I needed to ship in one of those "if it fits it ships" boxes, so I brought my items with me. They even taped it up for me for free (I've had other POs make me buy tape!), waited while I packed it up, wrote the addresses and then they set it up for shipping. It was a great exchange and I'll definitely go back as this is just a 10 minute walk from my house.

The Winthrop post office is my favorite because there is parking as well as professionalism with…read morethe workers.

Very rude and blocking traffic at Maverick Station. When I…read moreapproached him about why he was parked in the street also blocking 2 empty parking spaces he told me he was eating his lunch. Very rude as it's part of my job to keep traffic moving so the busses can get through.

This Post Office is in an old small building that's a short walk from the Maverick T stop. There's…read moreonly street parking and the spaces around the building tend to be full. The staff are helpful and friendly I wish sometimes there would be more available. Many times I've gone there it's one person at the counter and there's a line. Saturday mornings tend to be one of their more busier times.

I sell a large amount of items on ebay from week to week, and i use "the processed word/ Medford…read morePostal Center" EXCLUSIVELY for all of my shipping. They offer several options for shipping providers, and are very informative as to what costs what, what gets there when, they always give me a tracking number, and even highlight it sometimes on my receipt. Whats more is the lady behind the desk is very nice, and you don't have to wait in long lines like you do at the post office. They also offer notary services, and they have great options for packing supplies and materials, and in a pinch they always have what i need. I wish the post office would take some lessons from this place! A+

From the owner: Fedex Authorized shipping center. DHL and USPS authorized shipping. Medford Postal Center…read morespecializes in finding the most affordable and effective shipping method for your shipping needs. Medford Postal Center also has plenty of office and packaging supplies such as boxes, pen, tape and bubblewrap. If you need other business services such as a notary or business cards, Medford Postal Center can help you as well.