We came to this location for federal background checks, which required taking our fingerprints on…read morethe kiosk. The machine is difficult to use if you have a connective tissue disorder, like some of my kids have. We received very good care from a wonderful employee. I don't remember her full name, but it was really pretty. Started with Nat - something. Really cool lady with a great demeanor. Anyways, this review is for her exclusively. I can't vouch for the store itself, rather the patience, the care and dedication this kindhearted employee offered me and my family. I wish I wrote down the employee's name, dang it. She deserves proper recognition and praise. Thanks!!

Terrible. Will never use this store again. I had a package shipped here to hold for pickup because…read moreit was an expensive item and I was not going to be available to have it shipped directly to my home. When I set up the shipping, I was told by UPS that the "Hold for Pickup" fee would be $5. When I arrived at the location in Kearns, they demanded a $50 fee from me and refused to give me my package until I paid it. Basically, they extorted $50 from me by threatening to send my package back to the sender unless I paid the unanticipated fee. Because the shipping fee was $400, I had no choice but to pay them. They got their money, but it will be the last time I ever use their services.

be aware fedex is starting to charge hidden fees that they don't let you know about some of thes…read morefees comes months later and they don't let you know when buying the product

Came in on a Saturday to drop off a DirecTV reciever. So I walk in and there's already another…read moreperson waiting to be helped. Well, 5 min go by and no employees to assist us. Waited 5 more and still nobody. I ended up just leaving and going to the UPS store.

Natalie J. was AMAZING. please give her a raise. I spent so much time there not knowing what to…read moredo. She was patient, kind and informative. Throughout everything she was so helpful and never once lost her cool

They printed a large genealogy project for me. It turned out great. I'm happy with the quality and…read morethe price was excellent.

They keep taking the easy way out I don't know if they don't speak English or read English but they…read morecan't follow directions. I am a 77 year old woman and I am unable to carry packages and put signature required on them they still put my packages in the locker in the mail room. So they bring it in on a dolly but expect me to carry it to my apartment. I have decided since Walmart doesn't care about their customers I am not ordering anything from them that needs to be shipped again.

As mentioned in other comments, this place sucks. They left our package outside our business after…read morebusiness hours. So, it sat outside on the sidewalk in a downtown area. You guessed it..... it got stolen. You can't reach Ontrac, no phone Number to call, And their chat is useless.

Always fast, helpful team, and easy to use self-service options. It's so nice to have a convenient…read moreplace to pack, ship, and also return online Amazon orders!

Everyone at this location is always friendly and takes the time to answer your questions.read more

For a local move, these people were top notch. They arrived exactly when they said they would…read more They were professional and had an excellent vehicle. They quickly moved my items from one storage place to another. I appreciated how gently they handled my boxes. They also have shipped a valuable item for me and that was handled very well too. These are the only people I would use in the future and I'm happy to recommend them to others as well.

We selected Navis Pack n Ship to receive, inspect and deliver/install a house full of goods on a…read morevery important Interior Design installation. We are an Interior Design Firm, based in Los Angeles. Finding the right receiver is integral in a successful project. Several companies were vetted for our project. Navis rose above the others quickly in our initial conversations. Communication was consistent throughout the receiving process from countless vendors of received goods. Signs of damages in packing material was identified upon receiving with shippers and reported to me as they came in. Goods with potential damage were inspected immediately. Pictures and descriptions of damages were detailed. Goods were stored until time of installation. The product list was very long, consisting of all furniture, lighting and accessories for a three bedroom house. We had some delayed items which changed our delivery dates a bit. Navis was great in juggling our needs with their existing schedule. The installation went quite smoothly overall. We had a couple very minor hiccups here and there on BOTH our parts. Gary at Navis took this as an opportunity for new structures to be put in place and remove room for error. I found this to be very professional, forward thinking and full of integrity. We had some 911's that were addressed immediately. They went above and beyond to put out our little fires for an install that was totally seamless from our client's perspective, which is what matters most to us. It was a great experience and look forward to working with them again. We are very happy to have them as part of our team for our clients in the Salt Lake City, Deer Valley and Park City area.

I contacted CRATERS & FREIGHTERS of UTAH to pick up a piece of machinery I purchased . They picked…read moreit up crated it and shipped it . Very reasonable and a pleasure to deal with. It would have cost me a lot more than I paid . Thanks and would use them again!!!!!!!!!!!!!!!!!!!!!!

For the first time I have to give a negative oppinion this company is very expensive and they never…read moretake care about your shipment Ryan Gygi the owner of utah's franchise always tell you lies my shipment destination was Mcallen Tx and he sent it to Miami but the worse is that the shipment ended in Harrisburg PA. and I had to got in contact with YRC to solve this problem .after more that two months I received my shipment.

EVERYTIME one of my packages goes through the NSL Fed Ex location, it's gone forever. This the…read moreblack hole of the shipping industry. I don't understand how this keeps happening. Are workers stealing the packages? I have to file another claim. It's so frustrating!

If I could give a zero I would. They have had my package for three days now that was supposed to be…read moreovernight delivery on Wednesday. can't get an answer as to why my package is there and when it will be shipped