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    Scotty W.

    OnTrac delevery drivers are Really Stupid. I got my order from best buy. They left it in the rain! OUTSIDE! I returned it as it was damaged! They sent another one. Guess what they did? Left it out in the rain again! I have a porch thats COVERED! Why leave it out in the rain? Are you brain dead? This guy needs to be let go asap! TWICE NOW. I have to return the 2nd one. They are the worst ever. Now I have to get a 3rd one and have it shipped to the store to make sure it doesnt happen again! Why are you guys not all there I mean really Fed Ex and UPS dosnt do this crap. Just OnTrac. Please just stop shipping or let go the people that are not all there!

    WRONG ADDRESS, CARELESSLY THROWN IN THE GENERAL DIRECTION OF THE [WRONG] HOUSE.

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    13 years ago

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    12 days ago

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    2 months ago

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    9 months ago

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    11 months ago

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    1 year ago

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    1 year ago

    They sent my package to the wrong house and now I can't find my stuff and I have a hard time getting in contact with someone there!

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    1 year ago

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    11 months ago

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    3 years ago

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    3 years ago

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    6 years ago

    Business owner information

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    Sidney V.

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    5 years ago

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    5 years ago

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    9 years ago

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    Page 1 of 4

    OnTrac Reviews in Other Languages

    Ask the Community - OnTrac

    Review Highlights - OnTrac

    Ordered a product off of Newegg and saw it was being shipped by Ontrac, didn't know much and read these reviews and I was very worried.

    Mentioned in 4 reviews

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    You might also consider

    Get Go Delivery - Further ignored texts

    Get Go Delivery

    (7 reviews)

    Downtown

    I wish I can give them ZERO stars! I called Sawadee to…read moreinquire about our order if the cyclist picked it up and apparently she said "we don't have partners. I heard about this app from one of the customers and it's a scam." I do not know what's going on but you have my credit card information. Also, this is just so wrong that I cannot get anybody to inquire about our order. My coworkers and I waited for 2.5 hours for nothing! Call, no answer. Voicemail says send text. I send texts, replied FAQ link. What on earth! Save your time and call someone else.

    I sure wish i could say this would lead to long term patronage, but it was a one-off desperate…read moresituation and they saved the day, and possibly someone's sanity. A friend is getting married tomorrow and her fiancee was on the bus to town, traveling broke and hungry. GetGo arranged to find a willing delivery person after hours. Additionally, they were also very sensitive to the needs of the recipient. Anyhow, it was a bit of a race against the clock estimating when Greyhound would roll into the SLC terminal, but they sent a pic of the happy recipient. A meal, a drink, and a pack of smokes. Now, personally, I believe in generous tipping and I hope you all do as well if you find a business willing to help in urgent situations. (BTW, i briefly worked for a delivery service, and gotta let you know some businesses skim the credit card tips, so please hand your driver CASH whenever possible.)

    CMS Solutions

    CMS Solutions

    (1 review)

    The best and most professional hotshot service in Utah. From loads to mines in Nevada, to the…read moreoilfields of North Dakota, they cover the western United States. Expedited shipping and time sensitive freight are areas they excel in. Give them a try, you won't be disappointed.

    From the owner: We specialize in expedited, direct (point-to-point) transport throughout the United States. We are…read morebased in Salt Lake City, Utah. With easy access to the interstate, we can be enroute to your location within minutes. We offer flatbed services using a "Hot Shot" style setup. Our trailers can carry up to 16,000 pounds of freight. We also offer tow-away service for those times when a customer needs their own gooseneck or hitch-pulled trailer equipment moved. Our flatbed trailers have a standard 102 inch (8'6") width, and a total length of 31 feet (26' of standard wooden deck, plus 5' of a configurable flat steel deck or as a sloped beaver tail/ramp setup for loading/unloading equipment). The deck heights of our flatbeds are approximately 36 inches, which makes them comparable to stepdeck height. Because of the lower height, the trailers are suitable for side-loading with a forklift, an overhead crane, or even ramps. Like stepdecks, they're capable of transporting taller freight. Equipment such as excavators, tractors, and trucks can be loaded using the sloped beaver tail and ramps configuration. The size and versatility of our equipment setup make custom and expedited loads more efficient. We've moved drilling apparatus for bridge projects, oil refinery diagnostic and testing equipment, customized fasteners for power substation projects, along with coal and gold mining equipment. We hope you'll find our services valuable for your smaller custom and critical freight needs.

    OnTrac - couriers - Updated May 2026

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